Miles & Barr Omdömen 

I know the guy was only doing his job, but I dislike the system of aggressive sales technique to get buyers to use a solicitor you recommend, so you can make some commission. To be fair, the guy wasn't unpleasant, but was persistent, and I felt bamboozled into agreeing, despite my concerns which I aired at the time, including conflict of interest,due to sellers using same company. Unfortunately a quote i was given verbally was inaccurate, but as you wanted my money immediately, your now having to sort out what I hope is a full refund, so we can use our preferred and cheaper solicitors. To be honest, this has left an unpleasant taste in my mouth, im now apprehensive about having to deal with miles and barr for the sale, and won't be selling with this company when we sell our house next year. Its just too pushy, and not all estate agents do this, one we used in Sandwich certainly wasn't. . So my advice, be prepared for battle if you want to use your own solicitor! Your guy who showed us the flat twice was lovely though.

Although it went on for a lengthy amount of time, Emily Stickler re-assured is at every step. We called up almost every week and Emily was nothing but kind and polite in response, calling back if we didn't catch her by phone.
All the other staff also helped by letting us know what was happening (and reading Emily's notes)

Can’t praise and thank Louise enough for her help during our sale. She called me regularly with updates and was invaluable in keeping communication going between us, our buyer and both solicitors. Invaluable help, thank you Louise. Thanks also to the sales team.

Melissa kept us up to date and chased solicitors when asked. She was helpful and responded quickly to my queries. Definitely recommend.

Outstanding service, Thank you so much to Louise Daly for truly going above and beyond to secure our sale/purchase! We had a complex chain which faced many complications but Louise kept us informed every step of the way and helped us achieve our goal!

Thankyou Louise you honestly are a treasure

Good experience selling our home with the deal branch. Luke H was great at communicating with us and keeping us informed and also Aimee during the viewing process. Jade the sales progressor also did a great job updating us and handling any concerns after the offer was accepted. After having challenging first buyers they went out of their way to get us a new better offer and see it through to exchange of contracts. I would use them again if I ever look to move again.

Emily stickler was our contact point for the purchase of our first home, she was great from start to finish and got involved when we needed her too chasing paperwork,solicitors.Emily also kept us up to date fully with the process week by week and we were able to complete in a month as no chain either side because of the fast efficient service she provided. She answered all our calls and questions promptly and was very professional and kind with us. This whole process was made stress free by Emily and we thank her for that....
Highly recommend Miles & Barr as an estate agents for their customer service, knowledge and friendly approach nothing was too much trouble and they were very helpful with viewings and any extra information we needed being first time buyers. Shout out to Sam for your prompt attendance with our many viewings pictures to follow...

Maisie is our property manager and she’s absolutely great. Even when things are out of her control, she’s compassionate and responsive to us. Grateful for her making renting life easier.

Fin at Margate right from the start was prompt and professional with dealing with sale. He also has a very friendly and genuine manner about him which we warmed to from the start. We were updated throughout. All the viewings were arranged and we were given helpful feedback.
Louise at margate throughout the sale was keeping us updated with any progress. She was checking all the time with us and solicitors etc. She is so easy to deal with and approachable at all times and very professional too. Our experience overall was such a good one that we would not hesitate in recommending them.

We have used Herne Bay branch 3 times now and they go from strength to strength. Fantastic all round experience from valuation to completion. I must give a very special mention to Mel we would have never got to complete without her. She always made you feel like you was her only client. Finding time for us and supporting our buyers. A very big thank you to all the staff members. Fantastic experience!

Kim, from Miles and Barr was very quick and reactive to sort out a leak in my flat and even followed through by liaising with the building's managing agents. Great service.

Mel was great throughout the process, especially towards the end. When things started to get slow and tight, Mel really pushed the sale and purchase through, even working outside of her work hours.

Very helpful and knowledgeable

Miles and Barr were helpful along every step of the process, explaining the ins and outs of house buying and what we might expect to happen next. Mel was always available for us to chase up solicitors and answer any quick questions whilst Owen was really friendly and put our nerves at ease multiple times.

From the moment Harry came to meet us and market our house, the whole process has been seamless. Becky, our Sales Progressor, has been fantastic and kept us updated every step of the way.

Guiseppe has also been incredibly supportive, and every single person we have dealt with at the Ramsgate branch has been helpful, polite and professional.

We genuinely couldn’t recommend Miles & Barr Ramsgate more highly. The whole team has made what can be a stressful process feel so much easier. Thank you to everyone for all your help and support! ⭐⭐⭐⭐⭐

Fantastic service. Kim is always speedy to reply, and gets stuff done asap. Highly recommend.

Rebecca Gravener went above & beyond what we expected to get the completion of property over the line.
Very professional & is a credit to your company nothing was too much trouble for her to sort out . We honestly believe we couldn't have achieved this purchase without her help if we could have given her 10 stars we would have.
Would certainly recommend your company for buying property off to other people .

All of the staff at Miles and Barr, without exception, have been kind, courteous, respectful and efficient throughout the whole process of selling my mums house.
Rebecca Gravener has stood out in particular as she has been with me throughout. It was a challenging house to sell due to being age restricted and subject to the rules and regulations of two management companies, that were very slow to respond at every step of the way. Rebecca maintained an admirable level of professionalism, keeping calm, with a measured assertiveness under pressure, when needed. She always kept me in the loop during the many ups and downs. I am extremely satisfied with the service we received from Rebecca. Thank you.

Miles & Barr Canterbury team provided excellent, timely service in arranging house viewings and also in the post-offer, with special thanks to Lynette Pickard and Denise Lumpkin. Prompt reply to messages, emails and phone calls. Really a reassurance sales process for a property in Canterbury. GREAT team!

We chose Miles &Barr to sell our two flats in Margate because they had taken over Oakwood homes whom we had previously used in the past.

Thankfully the person allocated to sell our properties and get us forward to buy a new home was Louise Daly.

Oh my word what a determined, approachable and 100% dedicated person she is.

We had a leasehold property to sell that became a nightmare dealing with management companies and building permissions etc , waiting forever for answers and responses .

Louise went above and beyond to get answers & responses constantly and worked so much harder and faster than either solicitors or conveyancing teams.

If it wasn't for Louise's dedication we would not have got our dream home.

She really cares and really understands your anxiety and frustration when things are taking too long and always goes the extra mile to sort it out.

If anyone is thinking of selling their property with Miles & Barr I would strongly recommend that you ask Louise Daly to represent you as she is brilliant.

Thank you Louise you have been amazing 👋
Karen