Miles & Barr - Dover Omdömen 10

TrustScore 3.5 av 5

3,6

4 High Street, CT16 1DJ Dover, Kent, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Just like to thank Miles and Barr staff at the Dover office, especially Debbie Thwaites, for their excellent Handling of the sale of our house and the purchase of our new home. Debbie kept us updat... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

From start to finish all at Miles and Barr Ramsgate and Dover have been fantastic. With chasing solicitors and allowing as many views as was needed also proving me with a virtual tape measure w... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ethan Simpson at Dover branch was brilliant and so helpful. We felt like he was really on our side in trying to get the home we wanted in such a tricky situation at the time. He went above and beyond... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Rebecca has been incredible! She was our Sales Progressor and with a very complicated chain, she was the lynch pin that kept it all moving. Even the solicitors were leaning on her to keep everyone in... Se mer

Företaget har svarat


Företagsinformation

  1. Mäklare

Om Miles & Barr - Dover

Skrivet av företaget



Miles & Barr independent estate agents were established in January 1999 and have 14 offices spread over East Kent, dealing with property selling, buying, renting, mortgage advice, property management and relocation services.

Kontaktuppgifter

  • 4 High Street, CT16 1DJ, Dover, Kent, Storbritannien

  • 01304 202111

3,6

Medel

TrustScore 3.5 av 5

10 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Unsure

Unsure. Starting off the selling process but costs seem excessive. A marketing fee of £299 and checks for another £60 seems excessive. Is this normal? Debating changing

19 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Milles and Barr took advantage on me…

Milles and Barr took advantage on me and ask me to sign the contract in office because they have no time to come to my office....once I done as a favour to come to them and do it they did not explain to me on any stage that if you sign in office you loose right to cancel contract within 14 days...when I tried to cancel contract as I found dream house somewhere else they did not want to cancel and thread me to charge their fees...so lost opportunity to byuy dream house...keep away from this scammer!!!

23 mars 2026
Omdöme utan inbjudan
Logotyp för Miles & Barr - Dover

Svar från Miles & Barr - Dover

Thank you, Michal, for taking the time to leave us a review. We’re genuinely sorry to hear about the difficulties you’re experiencing with your intended purchase through another agent — we appreciate how stressful this situation must feel.
When you asked us to rearrange a time to take your property to market, we offered an alternative appointment day as well as the option to visit our office, as we always aim to be as flexible and supportive as possible. While we cannot influence or control the practices of the agent you are hoping to buy through, we can assure you that conditional selling is against the Estate Agents Act 1979.
Throughout this process, we have done our very best to help resolve matters amicably. We have even spoken directly with the developer of the property you wish to purchase to give you the best possible chance of securing the home you want. We remain more than happy to continue working with you and supporting you on your journey toward buying your next home, and we understand you are in contact with our senior branch manager who is doing everything they can to assist you.

Betygsatt 5 av 5 stjärnor

Claudia was very kind and helpful when…

Claudia was very kind and helpful when we walked into Miles and Barr Dover. We knew nothing about buying. Claudia guided us and was very patient. The whole team have been very friendly and kind and have helped us realise our dream of owning our own home.

11 februari 2026
Omdöme utan inbjudan
Logotyp för Miles & Barr - Dover

Svar från Miles & Barr - Dover

Thank you for sharing your wonderful experience with us Vicky. We are thrilled to hear that Claudia provided such kind and patient support. Our team is dedicated to helping you achieve your dream of owning your own home. We appreciate your kind words and wish you all the best in your new home.

Betygsatt 4 av 5 stjärnor

Responsive and always returns calls

Responsive and always returns calls. Emily very good at keeping everyone updated during the sale process

Viewing team could be better briefed and up to date with information about the properties they are showing.

When viewing leaseholds properties they should have knowledge of service charges, reserve funds etc

30 januari 2026
Omdöme utan inbjudan
Logotyp för Miles & Barr - Dover

Svar från Miles & Barr - Dover

Thank you for your kind words, Geoff. I'm glad to hear that Emily, your sales progressor, was responsive and kept you updated during the sale process. I appreciate your feedback about the viewing team and will ensure they receive the necessary training to improve their knowledge on leasehold properties. We value your trust and hope to support you again in the future.

Betygsatt 5 av 5 stjärnor

Just like to thank Miles and Barr staff…

Just like to thank Miles and Barr staff at the Dover office, especially Debbie Thwaites, for their excellent
Handling of the sale of our house and the purchase of our new home. Debbie kept us updated throughout and resolved any issues we had quickly and efficiently making the whole process easier. Thanks Debbie 😀

20 januari 2026
Omdöme utan inbjudan
Logotyp för Miles & Barr - Dover

Svar från Miles & Barr - Dover

Thank you so much for your kind words Stephen. We're thrilled to hear that Debbie, your sales progressor, provided you with excellent support and made the process easier for you. Your trust in our service means a lot to us and we look forward to assisting you again in the future.

Betygsatt 5 av 5 stjärnor

From start to finish all at Miles and…

From start to finish all at Miles and Barr Ramsgate and Dover have been fantastic. With chasing solicitors and allowing as many views as was needed also proving me with a virtual tape measure when id forgotten mine.

Becky White has been fantastic at doing our chase ups and keeping us informed of what was going on.

Its taken a little longer than I think any of us wanted it to take but so glad we've all got there and Becky has certainly helped ease the stress.

Thank you all again.
Penny and Steve

15 januari 2026
Omdöme utan inbjudan
Logotyp för Miles & Barr - Dover

Svar från Miles & Barr - Dover

Thank you so much for your wonderful review, Penny. We're thrilled to hear that Becky, your sales progressor, and the teams at Miles and Barr Ramsgate and Dover provided you with fantastic support and kept you informed throughout the process. We appreciate your patience and are glad we could help ease the stress for you and Steve.

Betygsatt 1 av 5 stjärnor

Worst estate agent ever used.

Worst estate agent ever used.
Put my house up for sale using Miles & Barr, signed up with the promise of they had loads of buyers waiting from London for a property like mine.
Had 1 viewing in the whole 22 weeks, never heard a peep out of them unless it was to chase money for alleged marketing.
I would strongly avoid using these clowns, their customer service is terrible.

4 januari 2026
Omdöme utan inbjudan
Logotyp för Miles & Barr - Dover

Svar från Miles & Barr - Dover

Dear Simon,

We take all feedback seriously, however for GDPR reasons, we are limited as to what we can discuss both publicly and with yourself.
We encourage the owner of the property to contact us directly if they wish to discuss their experience and any concerns so we can address matters properly and transparently.

Betygsatt 5 av 5 stjärnor

I am receiving great communication from…

I am receiving great communication from this branch at the moment for my purchase ,they have organised a solicitor for me and kept me up to date with all that is going on,the team have been so helpful to me and would like to mention flori from this branch who has gone above and beyond for me and nothing is too much for her,she is a credit to your team

18 december 2025
Omdöme utan inbjudan
Logotyp för Miles & Barr - Dover

Svar från Miles & Barr - Dover

Thank you for your time in leaving us a review, we are delighted to hear your experience with us so far is exactly what we aim to deliver, with open and timely communication. Flori will be delighted to hear of your feedback too! All the best

Betygsatt 5 av 5 stjärnor

Rebecca has been incredible!

Rebecca has been incredible! She was our Sales Progressor and with a very complicated chain, she was the lynch pin that kept it all moving. Even the solicitors were leaning on her to keep everyone in line. I honestly dont think we would of got this far without her and I can't thank her enough, She is a credit to Miles and Barr and worth the fee all on her own! Also Ethan did an incredible job negotiating the offer, we explained our budget for the house and he worked his magic to get our offer agreed aswell as the sale on our house.
Thank you all!

15 december 2025
Omdöme utan inbjudan
Logotyp för Miles & Barr - Dover

Svar från Miles & Barr - Dover

Thank you for your time in leaving us a review. We're happy to hear that you had such a positive experience, despite the complexities within the chain. It's great to know that our team members helped keep everything moving during a complicated chain. We appreciate your kind words for Rebecca and Ethan and thank you for your feedback. Wishing you every happiness in your new home!

Betygsatt 5 av 5 stjärnor

Dover branch

Ethan Simpson at Dover branch was brilliant and so helpful. We felt like he was really on our side in trying to get the home we wanted in such a tricky situation at the time. He went above and beyond and we really appreciated his time and effort, as he also had his own wedding to go to!!
Also a big thankyou to Louise Daly at Dover who works so hard in what I can only imagine being quite a stressful time helping buyers and sellers on their journey. Louise was extremely helpful in her guidance and experience ensuring a smooth transaction in an otherwise stressful time. It was good to know I could call or email Louise with anything I needed to know or ask. It has been a pleasure to have her by our side and cannot thank her enough!

3 november 2025
Omdöme utan inbjudan
Logotyp för Miles & Barr - Dover

Svar från Miles & Barr - Dover

Dear Caroline, thank you so much for taking the time in leaving us a heart felt review. We are so pleased to hear that Ethan in our Dover office and your sales progressor, Louise were instrumental in helping you achieve what you wanted with the least amount of stress possible. We aim to deliver a great customer service and it seems from your kind words that Ethan and Louise have delivered what we aspire to! They will be thrilled to hear your feedback. Thanks again for your kind words and may we wish you all the best for the future

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer