I’ve purchased several items from Miinto and I’ve had issues twice now. I recently purchased two expensive items at the same time. One was delivered quickly with no issues. The second was never sent.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed to obtain a return authorization. I began a live Chat with essential details and I then had to leave the conversation before connecting fully. I resumed 2 hours later and Ronni had taken care... Se mer
Företaget har svarat
Was looking for these boots everywhere. They were sold out in my size. Miito had them, never shopped with them before, so I took a chance. They had Competitive pricing, easy purchasing experience, gre... Se mer
Great experience!!! I purchased a brand new Longchamp bag from Miinto that was about 40% less expensive than it was at any other website or store, including tax and shipping. The item was on my doorst... Se mer
Företagsinformation
- Klädbutik
- också i
- Butik för modeaccessoarer
- Butik med vintagekläder
- Damklädesbutik
- Herrkläder
- Online-marknadsplats
Skrivet av företaget
Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion boutiques. Feeling inspired? Visit us at www.miinto.com If you need assistance, our customer service team is ready to support you.
Kontaktuppgifter
Prags Boulevard 49, 2300, Copenhagen S, Danmark
- customerservice@miinto.com
- miinto.com
4,2
Bra
365 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 62 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service was great and smooth…
Customer service was great and smooth delivery.
23 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you for the kind words, Prince. We are delighted to hear everything went smoothly with your order. The CS team is saying, 'hello!' :)
Hope to see you on Miinto again soon.
Warm Regards
Tom
From start to finish great experience
From start to finish great experience , quality product delivered in 4 working days from Italy . I ordered something else from Selkirk took over 8 working days. 14 days total
21 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you so much, Rena! That is music to our ears. We are thrilled to hear you enjoyed the experience and the speedy shipment.
Hoping to see you on Miinto again soon!
Warm Regards
Tom
I like this time shopping
I like this time shopping
I will buy more here thank you
23 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you, 조현석! It brings us a lot of joy to hear you are enjoying shopping on Miinto and hope to see you again soon!
Warm Regards
Tom
Purchasing very easy
Purchasing very easy, shipping was incredibly quick and return was fairly simple as well. Only complaint would be having to use DHL as there is only ONE seedy DHL location here but I do understand why you use DHL......so 4 stars. Thank you
20 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you very much, Elizabeth! We are very pleased to hear you enjoyed your shopping experience with us.
We also appreciate your feedback on the delivery and plan to add more options going forward.
We hope to see you on Miinto again soon!
Warm Regards
Tom
Beautiful purse and extremely fast…
Beautiful purse and extremely fast shipping from Italy to the US. Will definitely be a repeat customer!
29 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you, M. We are delighted to hear you are loving the experience and your new purse. Can't wait to see you again soon!
Warm Regards
Tom
Great experience buying with Miinto!
Great experience buying with Miinto!
I was looking for super specific Italian boots, and I would not have been able to get my hands on them otherwise.
The online experience was super easy and the shipping was transparent and fast.
All around, a great shopping experience
24 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you, Laurel. It's wonderful to hear you enjoyed the experience!
We are also very happy we could help you get hold of otherwise unobtainable boots.
We're looking forward to seeing you on Miinto again soon!
Warm Regards
Tom
First time and will come back
Competitive prices, great product selections, and the customer service was amazing.
27 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you, Cathy! That is music to our ears and the customer service is saying, 'hello' :)
We're looking forward to seeing you on Miinto again soon!
Warm Regards
Tom
I’m extremely disappointed with the…
I’m extremely disappointed with the glasses I received. They arrived scratched, which is completely unacceptable for a brand-new item. I trusted this site for quality, but it’s clear that proper care wasn’t taken before shipping. It’s unprofessional and frustrating to spend money on something that arrives in such poor condition. I expected much better. This experience has made me hesitant to order from this site again.
17 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Dearest Marina,
We appreciate you bringing this to our attention and sincerely apologize for any inconvenience it may have caused.
Could you please send us an email with your order number so we can look into this further and assist you as quickly as possible?
We look forward to hearing from you so we can solve this for you.
Have a lovely day Marina!
Best regards,
Matilda, Miinto
The price was great
The price was great, but the shipping took much longer than expected. Miinto.com states a delivery time of 4-6 days, but I received my package 10 days after placing the order
24 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you, Min. We are happy to hear that you enjoyed the prices for the items. We also appreciate your feedback on the delivery times which we are working to shorten.
We hope to see on Miinto again soon!
Warm Regards
Tom
Amazing first experience for an avid…
Amazing first experience for an avid online shopper - shoes were mint and came timely - I’m looking forward to using them again
20 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you so much, Jordan! The opinion of avid online shoppers means the world to us and we're very pleased to hear you enjoyed your experience.
We're looking forward to seeing you on Miinto again soon!
Warm Regards
Tom
Easy to navigate and quick int’l…
Easy to navigate and quick int’l shipping
16 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you, Grace! We are very pleased to hear you enjoyed shopping with us.
We hope to see you on Miinto again soon!
Warm Regards
Tom
Highly recommend the website and all…
Highly recommend the website and all brand name
24 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
That is music to our ears! Thank you very much, Jake.
We love to hear you enjoyed our services and looking forward to seeing you again soon!
Warm Regards
Tom
I purchased an item and it wasn’t as…
I purchased an item and it wasn’t as represented on the website. They sent me the return label for DHL. The item has been stuck in customs for one week. They need a TAX ID number in order to return this item to the vendor. They have not been able to do this. I would never purchase anything from this site again. Their customer service is terrible!
2 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Dear Stacey,
Thank you for sharing your feedback, and we’re truly sorry for the delay with customs during the return process. We’re happy to see that the parcel is now on its way back to the sender and is expected to arrive this week.
We’ve shared the tracking details and additional information with you via email, but if there’s anything more we can do to assist, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate your patience.
Best,
Matilda, Miinto
This was my first experience. But during 2 months I placed 3-4 orders. like shoes that I bought, and delivery. MIINTO tried to deliver ASAP
I like shoes that I bought! Premiata
1 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you so much! We are delighted to hear you've been enjoying our website and your recent purchases.
We hope to see you on Miinto again soon!
Warm Regards
Tom
Svar från Miinto United States
Thank you, Chanie. It's a pleasure to hear that you were satisfied with the experience and your recent purchase!
We hope to see you on Miinto again soon!
Warm Regards
Tom
Absolutely amazing!!
Absolutely amazing!!! I got my order on time and exactly what my son wanted! Definitely will be ordering again soon! Thank you Minto!
10 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you so much, Josephine! We are thrilled to hear that you enjoyed the experience and your son is enjoying the recent purchase.
We're looking forward to having you on Miinto again soon!
Warm Regards
Tom
Fast and Great Quality
Came really quickly and in great condition! Would definitely buy from Miinto again
6 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you, Kylie. It's a pleasure to hear that your order arrived quickly and that you are enjoying your recent purchase!
We look forward to seeing you on Miinto again soon!
Warm Regards
Tom
Better listings and…
The site has better listings and exclusive brands and very competitive pricing. After ordering the parcel was delivered quickly and efficiently.
10 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you very much, Rikhi! We happen to agree with your opinion ;)
Very pleased to hear you are enjoying our service and speedy shipments.
We hope to see you on Miinto again soon.
Warm Regards
Tom
Live Chat Outstanding Customer Service
I needed to obtain a return authorization. I began a live Chat with essential details and I then had to leave the conversation before connecting fully. I resumed 2 hours later and Ronni had taken care of everything and already emailed me exactly what was needed. I'm super impressed at the initiative and thoroughness of Ronni's customer care. Will shop Miinto again!! Thank you
14 januari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you, Susan! We are thrilled you enjoyed your experience with us and we'll be sure to pass your kind remarks to Ronni :)
We hope to see you on Miinto again soon!
Warm Regards
Tom
Fast shipping
5 januari 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.