I’ve purchased several items from Miinto and I’ve had issues twice now. I recently purchased two expensive items at the same time. One was delivered quickly with no issues. The second was never sent.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed to obtain a return authorization. I began a live Chat with essential details and I then had to leave the conversation before connecting fully. I resumed 2 hours later and Ronni had taken care... Se mer
Företaget har svarat
Was looking for these boots everywhere. They were sold out in my size. Miito had them, never shopped with them before, so I took a chance. They had Competitive pricing, easy purchasing experience, gre... Se mer
Great experience!!! I purchased a brand new Longchamp bag from Miinto that was about 40% less expensive than it was at any other website or store, including tax and shipping. The item was on my doorst... Se mer
Företagsinformation
- Klädbutik
- också i
- Butik för modeaccessoarer
- Butik med vintagekläder
- Damklädesbutik
- Herrkläder
- Online-marknadsplats
Skrivet av företaget
Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion boutiques. Feeling inspired? Visit us at www.miinto.com If you need assistance, our customer service team is ready to support you.
Kontaktuppgifter
Prags Boulevard 49, 2300, Copenhagen S, Danmark
- customerservice@miinto.com
- miinto.com
4,2
Bra
365 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 62 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Professional,super fast delivery
Professional,super fast delivery
Cannot find one reason to complain
Thank you
6 mars 2025
Omdöme utan inbjudan
Svar från Miinto United States
Hi Sasa, thank you so much! We hope to see you again soon.
Kind Regards
Tom
Pretty amazing experience
Pretty amazing experience, with well priced, original product, and quick shipping, with great communication.
27 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you very much Zygster! It's a pleasure to hear and it will be another pleasure to see you again soon!
Kind Regards
Tom
great quality and great service.
2 mars 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you, Alfonso. We do pay a lot of attention to these so we appreciate it.
We hope to see you again soon!
Kind Regards
Tom
It'S Good good good price
25 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you very very much, Yongho! We're very happy to hear you enjoyed Miinto. We hope to see you again soon!
Kind Regards
Tom
Kordian, the best
You guys better give Kordian a raise or bonus at least. He is probably one of the major reasons that customers have a satisfying time shopping at Miinto. He truly cares about customers. Best customer service in USA.
24 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you for the kind words, Yun. We absolutely agree and have been sure to pass them to both Kordian and his manager.
We hope to see you again soon. All the best!
Kind regards
Tom
Svar från Miinto United States
Thank you, Patricia! 😊 We're glad you had a great experience and look forward to helping you shop again!
Best,
Ronni
Miinto U.S.
Received Item Different Than Advertised
I ordered a wallet. The item I received was not a wallet, it was a coin purse that could be used as a necklace. The photo saw when ordering does in no way match the item I actually received. I am not getting a satisfactory response from their customer service so will go to my cc company if they do not accept my return.
27 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Dear Mitch,
Thank you for taking your time to provide us with your feedback. We sincerely apologize for any inconvenience caused and are actively working to resolve your issue. Kindly check your email inbox for an update on this matter.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Kordian, Miinto
Great experience all around
Great experience all around
Is there any way to get a hold of someone for a return label- I emailed but didn’t hear back
1 mars 2025
Omdöme utan inbjudan
Svar från Miinto United States
Hi Rose,
That's fantastic to hear! We can't wait to welcome you back again.
Warmly,
Ronni
Miinto U.S.
My order arrived sooner than I expected…
My order arrived sooner than I expected and as described. No complaints
28 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Fast, efficient, and exactly as described – that’s what we aim for! Thank you for sharing your feedback, Ian, and we look forward to welcoming you back soon!
Best wishes,
Ronni
Miinto U.S.
Perfect as always
4 mars 2025
Omdöme utan inbjudan
Svar från Miinto United States
Hi Geronimo,
Thank you so much! We’re thrilled to hear that we’ve met your expectations again. Looking forward to your next order!
Best,
Ronni
Miinto U.S.
I shop Miinto with confidence
Shipping is always quick and efficient, even for international orders. The products are authentic and high quality as well.
21 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Hello Casey,
Thank you for sharing your experience and trusting us with your orders.
It's a real pleasure to hear that our drive to deliver top quality items and service is being recognized!
We love having you here and can’t wait to welcome you back on Miinto soon!
Best regards,
Kordian, Miinto
I love the wallet
I love the wallet , and it came in its original packaging
24 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Hello Anthony,
We are happy to hear that you have been satisfied with your purchase. We look forward to seeing you shopping with us again.
Have a great day!
Best regards,
Kordian, Miinto
Awesome experience
Awesome experience. Great pricing. Quick shipping to USA.
21 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Hello Fran,
Thank you so much for taking the time to share your experience!
I am very happy to hear that you received the order quickly and that the pricing is great. I look forward to seeing you on Miinto again!
Kind regards,
Kordian, Miinto
This webpage is a scam !
This webpage is a scam !! Please be aware, there is no way you can do returns and their customer service ignores all the emails.
To give background:
The coat was sewn up, so in order to try it on to see if it actually fits or not, you needed to untie the thread ( otherwise you cant try it on) , which customer service claims as “worn” because I took the thread off to try it on, which does not make any sense ( note all tags are in place). it felt that they did tie the coat on purpose to trap customers. Honestly horrible experience, I emailed them multiple times and they stopped responding ( 3 emails sent).
15 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Dear Karine,
I'm sorry to hear about your experience. I want to assure you that our return process is available and straightforward. As stated in our policy, customers have 14 days from delivery to register a return, and we strive to make this process as seamless as possible. However, items must be returned in their original condition.
In this case, the coat you returned had shown signs of wear, including a missing button and a loose thread. As no issues were reported with the item upon delivery, we conclude that the item was delivered to you in satisfactory condition. Therefore, the return has been rejected. I hope the photos shared by our Resolution Team have helped clarify the situation.
I understand this may be frustrating, and I truly regret any disappointment. If you have any further questions, please don’t hesitate to reach out to our support team.
Kind regards,
Ronni
Miinto U.S.
A very good support service solves all…
A very good support service solves all issues. Excellent online store
17 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Hello Iurii,
Thanks for your positive review.⭐️
I am happy to hear that you have had a great experience with us and that you got the help you needed from us when you encountered an issue.
Your appreciation means a lot to us, and we're always here to ensure you have the best shopping experience. Looking forward to assisting you again in the future!
Have a great day!
Kind regards,
Kordian, Miinto
Trusted and best deals
Trusted , fast shipping and they have the best deals!
21 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Dear Linda,
Thank you so much for your feedback.
It's a real pleasure to hear that. We pride ourselves on being a marketplace that offers a fantastic selection of luxury products and great deals. We truly appreciate being recognized for it!
Hoping to see you on Miinto again soon!
Kind Regards,
Kordian, Miinto
Fast Delivery, Great Prices, A + Support
Fast Delivery, Great Prices, A + Support.
Shouts out to Ronni for assisting with my returns today.
Always great to have another positive shopping experience.
SHOP WITH CONFIDENCE.
I DEFINITELY RECOMMEND THIS PLATFORM FOR ALL YOUR DESIGNER NEEDS.
27 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Hi Reginald,
Thank you so much for your kind words and for the shoutout! It was a pleasure assisting you, and I’m thrilled to hear you had another great experience with us. Hope to see you back again soon for more designer finds!
Happy shopping,
Ronni,
Miinto U.S.
Excellent and efficient customer…
Excellent and efficient customer service and Communication.
27 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you so much for your kind words! It was truly a pleasure assisting you, and I’m so glad to hear you had a great experience. We hope to see you again soon! 😊
Warmly,
Ronni
Miinto U.S.
Great selection of clothes
Great selection of clothes. Great discounts. Free delivery. Quick service. What else do you need?!
19 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Thank you so much, Kate! That is music to our ears!
Hope to see you on Miinto again soon!
Kind regards
Tom
Good experience with Miinto - Highly recommend
I have purchased a couple of desinger items from Miinto and love how fast and well-cared the orders arrived to my home snd how easy it was to make a return when things weren't as I expected. The quality of the items & packaging from Miinto have been very good. The prices of items are usually very good compared to similar platforms.
I wish there is an illustration for how the items are on a mannequin or a real model as I struggled to imagine how the items, especially sunglasses, look on a real person to imagine how it would fit or look on me.
16 februari 2025
Omdöme utan inbjudan
Svar från Miinto United States
Hi Lea,
Thank you so much for your kind words! It’s great to hear that you’ve had a smooth experience with Miinto, from fast shipping to easy returns. We love knowing that you’ve found some great designer pieces with us!
I totally get what you mean about wanting to see items on a model—especially sunglasses! That’s really helpful feedback, and I’ll make sure to pass it along to our team. We’re always looking for ways to improve, so we truly appreciate you sharing your thoughts.
Thanks again for shopping with us—we hope to see you back soon!
Best wishes,
Ronni
Miinto U.S.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.