I was inspired by the idea of this product but it has not lived up to my expectations. I have found the pump very hard to manage. I have arthritic fingers and it needs a strong push down to dispense... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I like the toothpaste, it seems to clean well. The container and the pumping mechanism don’t work. I like the look of the container. However it is aggravating trying to get the toothpaste out as somet... Se mer
Företaget har svarat
Great to see an ecofriendly alternative to toothpaste tubes and so impressed by the product that ordered a second for visitors. There was quite a delay with the first order which I believe was due t... Se mer
Företaget har svarat
Unlike most impatient people today, I bought this understanding that there would be a wait for it. They took a very brave decision to rethink the dispenser. I’m amazed at just how good Mighty... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Mighty Mouthcare is on a mission to eliminate plastic waste from the toothpaste industry. We offer refillable, biodegradable, and microplastic-free toothpaste solutions, aiming to reduce the 3 billion toothpaste tubes that end up in landfills or oceans each year. **PLEASE NOTE OUR PRODUCTS ARE ON PRE-ORDER UNTIL APRIL**
Kontaktuppgifter
4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, W1T 6EB, London, Storbritannien
- hello@mightymouthcare.com
- mightymouthcare.com
3,6
Medel
71 omdömen
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Epic product and great concept
Epic product and great concept! Delivery arrived on time- really changed my mouth hygiene game !!
18 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Thank you so much for your wonderful review Sasha! We are so glad to hear it's changed your oral hygiene for the better 💚
Perfect, no more plastic tubes!
My dispenser and toothpaste arrived today, I couldn’t be more delighted! The dispenser looks great, a beautiful matte finish and the toothpaste is perfect. It’s so good to know that I’ve said goodbye to endless plastic tubes.
18 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Hi Tobi,
Thank you so much for your glowing review - we are thrilled that you love the look for the dispenser and think our toothpaste is perfect!
Thanks for joining us on our mission to reduce plastic waste 💚
Svar från Mighty Mouthcare
Thank you so much for your wonderful review Kitty - we are so glad you love the product 💚
LOVE IT
Great product, tastes really natural and love the concept of reducing plastic and changing the way we think about toothpaste. 5 stars all round.
17 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Thank you so much for your kind words George - we are glad to have you join us on the Mighty mission to reduce plastic waste!! 💚
I have been absolutely thrilled with…
I have been absolutely thrilled with moving to Mighty. Not only is it a great taste but it feels cleaner, fresher and healthier. The dispenser is so much prettier in the bathroom than a plastic tube and eco friendly. Why wouldn’t you love this product!!! I do. X
17 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Thank you so much for your lovely review, Jenny! We’re absolutely delighted to hear how thrilled you are with the switch to Mighty.
It’s wonderful to know you’re enjoying the taste and freshness, and that the dispenser feels like such a positive upgrade from traditional plastic tubes. Creating something that looks great in the bathroom while being kinder to the planet was a huge part of our mission, so your feedback really means a lot.
Thank you again for your support - we’re so happy to have you as part of the Mighty community! 💚
A fab toothpaste and really helpful…
A fab toothpaste and really helpful team behind it. Love that they’re sustainable and transparent too
16 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Thank you so much for your kind review Ellie! We’re delighted to hear you’re enjoying the toothpaste and that our team and approach have made such a positive impression.
Being sustainable and transparent is incredibly important to us, so it really means a lot to hear that recognised by our customers.
Thanks again for your support and for being part of the Mighty mission! 💚
Love the toothpaste, love the dispenser
I have a lot of time for this company and all they stand for. I've had a similar issue to many others (placed an order in Jan and didn't receive) - but on contacting customer services I've received really friendly personal replies each time, and my issue has been fully rectified. As for the product, it's brilliant - the new dispenser is fantastic, better than the original, and the toothpaste itself is really good. And I LOVE the lack of toothpaste tubes in our house!
Don't be put off, I think they've just had some teething issues with the dispenser and have now made it better. I highly recommend, I might order a second one for my weekend bag 😁
16 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Thank you so much for this thoughtful and supportive review, Lucy! We really appreciate your patience and understanding, especially during the earlier delivery and dispenser challenges.
As a small business, there have definitely been some learning curves along the way, so it means a huge amount to hear that our customer service and communication made a positive difference for you. We always want customers to feel looked after personally, and we’re so pleased your issues were resolved each time.
It’s also fantastic to hear you’re loving the new dispenser and toothpaste... especially the reduction in toothpaste tubes at home! A second dispenser for the weekend bag sounds like a brilliant idea 😊
Thank you again for your recommendation and for being such a valued part of the Mighty community! 💚
Would Recommend
Great product focused on sustainability and environmentally friendly! Tastes great and so nice not to have to think about when you need to buy your next tube - it gets delivered to the door! Also love the dispenser colour 😍
16 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Thank you so much for your lovely review, Olivia! We’re so pleased to hear you’re enjoying both the toothpaste and the convenience of the refill deliveries - making oral care simpler and more sustainable is exactly what we hoped to achieve.
And we’re especially happy to hear you love the dispenser colour too 😍
Thank you again for your support and recommendation, it means so much to our small team! 💚
I have had a long standing problems…
I have had a long standing problems with bleeding gums, gum sensitivity and inflamation and plaque build up for a number of years. I tried all the recommended toothpastes and dental care to no avail. So - I looked into the meaning of the coloured strips at the bottom of toothpaste tubes and realsied my problem was most likely an ellergy to some of the contents. My next step was investigating chemical free toothpaste. I eventually picked out Mighty Toothcare as being a standout winner on all fronts. After four weeks of use I went back to my dentist and hygienist for routine check up. They were amazed at the improvement. Very minimal plaque build up, no bleeding from the gums and no visible signs of gum irritation, in fact my teeth were healthier than they had been for the last 6 years. I can truthfully say that I put it down to the Mighty Toothcare paste. Oh and it comes in a stylish eco friendly container that the recyclable toothpaste insert screws into. All at an affordable and competitive price. Whats not to love. And no I wasnt paid to write this!!
16 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Thank you so much for taking the time to share your experience, Philippa. We’re truly delighted to hear that Mighty has made such a positive difference for you.
It’s incredibly meaningful to know that after struggling for so long with gum sensitivity and irritation, you’ve found a toothpaste that feels gentle, effective, and supportive of your oral health. Hearing that both your dentist and hygienist noticed improvements is wonderful feedback for our team.
We’re also so pleased that you appreciate the refillable dispenser system and our approach to reducing plastic waste without compromising on quality or affordability.
Thank you again for your thoughtful and detailed review and especially for your honesty and trust in sharing your experience. Support like yours means the world to our small team 💚
Great eco toothpaste
Great eco toothpaste - the new dispenser they have just sent out to me is a very cool upgrade as well 😎.
Highly reccomend if you are looking for a more sustainable alternative to the standard stuff.
14 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Thank you so much for your great review! We’re thrilled to hear you’re enjoying the toothpaste and loving the new dispenser upgrade too!
Creating a more sustainable alternative to traditional toothpaste tubes while still making it feel premium and enjoyable to use is exactly what we set out to do, so your recommendation really means a lot.
Thanks again for your support and for being part of the Mighty mission! 💚
Excellent customer service!
Although initially the communication was not very impressive, I then received excellent service.
A new dispenser was sent out promptly. I enquired as to where the refills were that I’d ordered, and got an extremely quick response and all was sorted.
When all is said and done, this is an absolutely terrific product. I love the toothpaste and the new dispenser is much better than the old one.
15 april 2026
Omdöme utan inbjudan
Exceptionally poor customer service
I'd love to comment on the product, but two months after placing an order, nothing has been received - and no updates have been provided by the company to explain why. My email asking for information still has not been responded to - exceptionally poor customer service. All this while the company continue to state under "delivery" on their website, "We endeavour to dispatch your order within 24 hours of receiving it before 4pm (Mon-Fri excluding Bank Holidays). Delivery typically takes 2-3 working days from the moment of dispatch." Clearly not. Extremely disappointed. Avoid!
14 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Hi Mark,
Thanks for your feedback.
We’ve been sending regular email updates to customers as timelines have evolved, to ensure everyone is kept informed during this transition. That said, we’re sorry to hear you feel you haven’t received adequate communication - it may have been our emails have fallen into your junk inbox?
You mentioned information on our website regarding dispatch timelines - we’d genuinely appreciate if you could point us to where you saw this, as it’s not reflective of the messaging we’re currently sharing with customers.
We’ve also looked into your case and can see your previous email unfortunately landed in our spam inbox, which is why you didn’t receive a response at the time. That’s now been picked up and replied to.
Your order is part of our upgrade to the new V2 system, and you’ll receive tracking details as soon as it’s dispatched which will be within the coming week as mentioned over email.
Sorry again for any disappointment caused - we hope to make that up to you once you receive the product!
- Mighty Team
If I could give zero I would
If I could give zero I would. I cannot comment on the product as I ordered and paid in January and received nothing but placatory messages which have now worn thin.
Cannot recommend and would like my money back please.
11 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Hi Karin,
Thanks for your feedback and we are sorry that you've not had a chance to try the product yet.
We appreciate that delivery has taken longer than expected. We’ve been keeping customers updated via email as timelines have progressed, including details of our transition to the new V2 system whereby you'll be receiving a free upgrade to V2.
As part of this transition, I can see you’ve selected to be upgraded to the Mint V2 dispenser. Dispatch of these upgraded orders is beginning this week, so yours should be on its way this week if it hasn’t already been sent.
If you would still prefer a refund, please contact us at hello@mightymouthcare.com and we’ll be happy to arrange that for you.
- Mighty Team
Order in Dec 25 not received
Order in Dec 25 not received.
Email promises of supplies, but nothing sent.
Subscription does not allow cancellation.
No response to email.
Is this just a scam company?
5 april 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Hi Katherine,
I’m really sorry to hear how frustrating this experience has been - I completely understand your concerns.
We’ve been experiencing some unexpected delays while transitioning from our V1 to V2 dispensers, and we’ve been sending updates to customers throughout this period. That said, we appreciate this hasn’t met your expectations and we’re very sorry for the inconvenience caused.
I can see you contacted us on 5th April over the bank holiday weekend, and we responded on 7th April to confirm that your order had been cancelled and fully refunded, as requested.
We want to reassure you (and anyone reading) that we are absolutely a legitimate small business, and we’re working hard to fulfil all orders and support our customers as quickly as possible during this transition.
If there’s anything further we can help with, please don’t hesitate to reach out.
The Mighty Team
I paid for an order on January 20th…
I paid for an order on January 20th 2026 and still haven't received it. I have asked for a refund and this has been ignored. I would not use this company again
How do I get a refund?
20 januari 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Hi Sandra,
We’re so sorry to hear about your experience - we completely understand how frustrating this must be.
You should have received a few emails from us explaining that this product is currently on pre-order, with stock expected to arrive in April. That said, we absolutely understand if you’d prefer not to wait.
We’d be more than happy to arrange a full refund for you. If you haven’t already, please could you email us at hello@mightymouthcare.com so we can prioritise this for you right away.
Thank you for your patience, and again, we’re very sorry for the inconvenience caused.
– The Mighty Mouth Care Team
On subscription from Mighty Mouthcare…
On subscription from Mighty Mouthcare and ran out of toothpaste 6 weeks ago. I requested the date of my next supply to be brought forward and the money went from my bank account on the 16th March. I received an email on the 21st March to say April for the delivery. April has 30 days so with no fixed date I have cancelled the order and subscription and as the money I’ve paid is refunded.
I know they have developed a new unit for the toothpaste but if there is a production problem they should have still supplied toothpaste that fits the old unit instead for leaving people in limbo.
It was a fantastic idea but you can’t let people down.
28 mars 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Hi Gareth,
Thank you for taking the time to share your feedback, and we’re truly sorry for the experience you’ve had.
You’re absolutely right to expect timely deliveries, especially as a subscriber, and we completely understand your frustration with the delays and lack of a fixed delivery date. As mentioned in our email, we’ve experienced some unexpected delays while transitioning to our new V2 product, which unfortunately impacted supply more than we anticipated.
That said, this shouldn’t have left you without product, and we sincerely apologise for the inconvenience caused.
We can confirm that your subscription has been cancelled and your refund of £16.39 has been processed. This should be back with you within 3–5 working days.
We really appreciate your support as an early customer and are very sorry you feel let down on this occasion. We hope to welcome you back in the future when V2 is up and running.
– The Mighty Mouth Care Team
Charging subscriptions and no delivery date
I have two subscriptions for every three months , one for my husband, one for myself.
I was charged on 12 March at £28.80 and have now been told to expect delivery in April.
This is not the first time delivery has been delayed with this company. I am now without toothpaste , have paid £28.80 with no assured date for delivery .
Not good enough - is it actually legal to take payment when you do not know when your product will be delivered?!
19 mars 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Hi there,
Thanks for your feedback.
We are very sorry for any frustration caused and any delays with your order whilst we transition from V1 to V2. We have been communicating updates on delivery timelines via email as they’ve evolved. As part of this, your order is being upgraded to our new V2 system at no extra cost, along with a complimentary V2 dispenser.
This transition has been communicated to all affected customers, but if you’ve missed these updates, please check your inbox (and spam folder) or get in touch with our support team and we’ll be happy to confirm the latest status of your order.
We appreciate your patience while we complete this upgrade and promise it will be worth the wait.
- The Mighty Team
Ordered at Christmas and was informed…
Ordered at Christmas and was informed about the delay in delivery. However, when I decided it was taking too long I reached out to cancel and received no reply. The product then came but faulty and still no reply. I want a refund or at least a product that works!
17 mars 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Hi there,
We’re really sorry to hear about your experience - this isn’t the level of service we aim to provide.
We do typically respond to emails within 3–5 working days, but on rare occasions messages can unfortunately slip through the net. If you haven’t already, could you please confirm whether you contacted us at hello@mightymouthcare.com? If not, we’d really appreciate you reaching out again so we can pick this up as a priority.
We’d be more than happy to arrange a refund or replacement for you or whatever you’d prefer to make this right.
Thank you for your patience, and again we’re very sorry for the inconvenience caused.
– The Mighty Mouth Care Team
Taken money with no goods delievred
Cannot comment on product as none were received. Were charged 3 times over 6 weeks with no items received. Customer services have responded and processed refunds.
3 februari 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Hi Andy,
Thanks for your review and I’m sorry for the confusion here.
After speaking with you via email and social media, we confirmed that the three orders hadn’t actually been cancelled at the time, but we’ve now processed full refunds for all of them as requested.
We also want to reassure you that we’ve been responding to your messages and working to resolve this as quickly as possible.
If there’s anything further we can help with, please don’t hesitate to reach out - we’re always happy to assist.
Ordered January
Ordered January, no product requested a refund.
This is a subscription service and the cancel subscription is not working so god knows how you cancel.
18 januari 2026
Omdöme utan inbjudan
Svar från Mighty Mouthcare
Hi Linda,
We’re really sorry to hear about your experience.
Your order was placed during our pre-order period, and we completely understand that waiting longer than expected can be frustrating. We always aim to be as clear as possible about timelines, but we appreciate this may not have met your expectations.
We’re also sorry to hear you had difficulty cancelling. As soon as you got in touch with us, we arranged this for you and processed your refund straight away.
If there’s anything further we can help with, please don’t hesitate to reach out - we’re always here to assist.
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