Ordered a few different types of mushrooms.. unfortunately some were damaged in transit. Contacted the company and got a very quick reply and a replacement a couple of days later. Very helpful, and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Couldn't be happier. Delivery in 24hrs ( which i wasn't expecting) This got me out of a real pickle as i had been let down by another uk mushroom grain supplier. Great quality and service. Will defin... Se mer
Företaget har svarat
These kits are so good that I can’t wait to get my next one! I ordered the yellow oyster growing kit and they grew quickly and were very easy to maintain until we harvested this evening! The instructi... Se mer
Företaget har svarat
I’ve ordered both a growing kit and fresh mushrooms now and both have been great. Watching the magic happen with the easy to use growing kit and then harvesting our home grown pink oyster mushrooms.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Merit Mushrooms is a small, quality-focused gourmet mushroom producer that grows fresh mushrooms that are picked for the customer alongside selling other mushroom growing products.
Kontaktuppgifter
Prodac Ltd, Unit 10, North Medburn Farm, WD6 3AA, Elstree, Storbritannien
- 0208 087 2373
- contact@meritmushrooms.co.uk
- meritmushrooms.co.uk
4,6
Utmärkt
218 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Merit Mushrooms
Hi Ben,
Thanks so much for your kind review! We are delighted to hear that you were happy with the communication, received exactly what you were looking for, and were pleased with the quality. We really appreciate your support and hope to serve you again soon.
Best,
The Family at Merit Mushrooms
Mushrooms we're sweaty and not…
Mushrooms we're sweaty and not presented very well, it just looked like they were thrown into box
27 juni 2026
Svar från Merit Mushrooms
Hi,
Thank you for taking the time to share your feedback. We are really sorry to hear that your mushrooms did not arrive in the condition you expected.
We have reached out to you directly and look forward to hearing back from you so we can better understand what happened.
Unfortunately, transport conditions, particularly during hot weather, can sometimes cause fresh mushrooms to become sweaty in transit despite our careful packing.
We always take great care in preparing every order and are committed to providing the highest quality products and service. We appreciate the opportunity to investigate this further and make things right.
Best,
The Family at Merit Mushrooms
The fresh mushrooms arrived mouldy
The fresh mushrooms arrived mouldy. That was very disappointing. Still waiting for the growing kit to start (it has been faster before, so little concerned).
30 maj 2026
Svar från Merit Mushrooms
Hi Helena,
Thank you for your feedback. We are very sorry to hear that the fresh mushrooms did not arrive in the condition we would expect. We have reached out to you directly and look forward to hearing back from you so we can resolve this for you.
Unfortunately, despite our best efforts with packing and shipping, transport conditions can occasionally cause mushrooms to become damaged, particularly during warmer weather. We always do our utmost to ensure every customer receives the highest quality products and service. We also understand your concern regarding the grow kit and would be happy to discuss this with you as well once we hear back.
Best,
The Family at Merit Mushrooms
Merit Mushrooms, yum!
31 maj 2026
Svar från Merit Mushrooms
Hi Robert,
Thank you so much for the fantastic review! We're delighted to hear you enjoyed our mushrooms. Simple feedback like this means a lot to our family team, and we're thrilled we could provide something so tasty for you.
Best,
The Family at Merit Mushrooms
Excellent all round!
Speedy delivery, well packaged, great communication and excellent product!
2 juni 2026
Svar från Merit Mushrooms
Hi Emelia,
Thank you so much for the fantastic review! We're thrilled to hear that you were happy with the speedy delivery, packaging, communication, and, of course, the mushrooms themselves. Your support means a lot to us, and we look forward to serving you again soon.
Best,
The Family at Merit Mushrooms
Excellent chemical free mushrooms…
Excellent chemical free mushrooms delivered neatly packed, smooth transaction every time. The mushrooms are always fresh and delicious. I also really appreciate the variety of mushrooms I can order from Merit Mushrooms and the variety is important for not only culinary reasons but also health wise. Different types of mushrooms offer different health benefits, although I mainly pay attention to variety because it is beneficial for microbiome. Each type of mushroom feeds different beneficial bacteria in the gut and more varieties of mushrooms equal more types of good bacteria fed. I heard one should aim to consume at least 5 different types of mushrooms per week and the same goes for fermented foods. My personal favourites are nameko and maitake mushrooms. Nameko is very delicious in miso soup and maitake, when sautéed in butter they have a flavour of wild mushrooms from the forest. Tasty added anywhere. Great in sauce with fried onions, crème fraiche (should not be heated), salt, pepper, fresh goat or sheep cheese can be added too, plus parsley, last two optional and poured over boiled potatoes. Potatoes can be even cold, more inulin that way.
In addition, I appreciate that mushrooms fresh and dried are packed in cardboard boxes and paper / paper bags with minimal use of plastic in the packaging.
Great company, highly recommended.
30 maj 2026
Svar från Merit Mushrooms
Hi,
Thank you so much for this incredibly thoughtful and detailed review! We're delighted to hear that you enjoy the freshness, variety, and quality of our mushrooms, as well as our commitment to sustainable packaging. Your support and recommendation mean a great deal to our family business.
Best,
The Family at Merit Mushrooms
Great service I hope see you soon
2 maj 2026
Svar från Merit Mushrooms
Hi Sylwia,
Thank you so much for the kind words! We're really glad you had a great experience with us and we look forward to seeing you again soon. Your support means a lot to our family-run farm.
Best,
The Family at Merit Mushrooms
These kits are incredible, great experience!
These kits are so good that I can’t wait to get my next one! I ordered the yellow oyster growing kit and they grew quickly and were very easy to maintain until we harvested this evening! The instructions were really clear and I’m so impressed with how smooth the whole process was. I’d 100% recommend for anyone looking to grow mushrooms at home. We’ve just followed the recipe to make the yellow oyster mushroom risotto and it’s delicious.
28 april 2026
Svar från Merit Mushrooms
Hi Sophie,
Thank you so much for the amazing review! We're thrilled to hear your Yellow Oyster kit grew quickly and that the whole process was smooth from start to harvest. It's great to know the instructions were easy to follow! We really appreciate the recommendation and can't wait to send out your next kit.
Best,
The Family at Merit Mushrooms
Very quick delivery
Very quick delivery
And a great product
Very difficult to get hold of
26 april 2026
Svar från Merit Mushrooms
Hi Martina,
Thank you so much for the fantastic review! We're thrilled to hear the delivery was quick and that you are enjoying the product.
Best,
The Family at Merit Mushrooms
Brilliant company supplying absolutely…
Brilliant company supplying absolutely beautiful mushrooms. Great customer service.
2 maj 2026
Svar från Merit Mushrooms
Hi Rebecca,
Thank you so much for the fantastic review! We're delighted to hear you enjoyed the quality of our mushrooms and had a great experience with our customer service. We truly appreciate your support and look forward to supplying you again soon!
Best,
The Family at Merit Mushrooms
Lion's Mane
I order the Lion's Mane, consistently good quality, carefully packaged. Not just delicious but good for me too, win win. Thank uou Merit Mushrooms.
2 maj 2026
Svar från Merit Mushrooms
Hi Jo,
Thank you so much for your lovely review! We're thrilled to hear you've been consistently enjoying our Lion's Mane mushrooms. We truly appreciate your support!
Best,
The Family at Merit Mushrooms
Brilliant supplier - Merit Mushrooms
Second order from Merit Mushrooms - They deliver quickly and are very helpful if you need to ask advice.
I will most certainly be back for more - my first order for a King Oyster mushroom fruiting block is fruiting particularly well - I am delighted
2 maj 2026
Svar från Merit Mushrooms
Hi,
Thank you so much for your continued support! We're delighted to hear your King Oyster fruiting block is doing so well and that you've had a positive experience with both our products and customer service. We look forward to supplying you again soon!
Best,
The Family at Merit Mushrooms
Svar från Merit Mushrooms
Hi Linda,
Thank you very much for your review!
Best,
The Family at Merit Mushrooms
Maitake mushrooms tasty but quality…
Maitake mushrooms tasty but quality variable. OK once cooked.
2 maj 2026
Svar från Merit Mushrooms
Hi Susan,
Thank you for your feedback and for enjoying the maitake mushrooms. We take great pride in our freshness and quality, although occasionally transport can affect products in transit. We always put things right when items do not meet our high standards, so please do get in touch if you ever experience any issues.
Best,
The Family at Merit Mushrooms
Svar från Merit Mushrooms
Hi,
Thank you so much for your kind words, we are absolutely delighted to hear you’re enjoying both the service and our products so far! We really appreciate your support and look forward to continuing to deliver for you.
Best,
The Family at Merit Mushrooms
Wonderful mushrooms
Wonderful mushrooms. Great company to shop with.
Fantastic service. Thank you.
28 april 2026
Svar från Merit Mushrooms
Hi Patrick,
Thank you so much for the wonderful review, it truly means a lot to us! We're delighted you enjoyed the mushrooms and had a great experience with our service, your support keeps us growing.
Best,
The Family at Merit Mushrooms
Great delivery and product.
26 april 2026
Svar från Merit Mushrooms
Hi Colin,
Thank you so much for your review! We look forward to being of service to you again!
Best,
The Family at Merit Mushrooms
The lions mane mushroom was cooked and…
The lions mane mushroom was cooked and eaten last night. The kit was a gift and they really enjoyed it.
27 mars 2026
Svar från Merit Mushrooms
Hi Jules,
Thank you so much for the lovely feedback! We are thrilled to hear the Lion's Mane mushroom kit made a great gift and that it was enjoyed at the table, that is exactly what we aim for.
Best,
The Family at Merit Mushrooms
This COULD be a great company BUT their…
This COULD be a great company BUT their packaging and delivery set up is poor.
Deliveries arrive seemingly at random. If you miss it (especially at the weekend) then your mushrooms vanish for a few days. This combimed with their insistence in wrapping them in plastic means that you get moudly wet mushrooms. Something too expensive to risk.
That said. If it all goes perfectly, the mushrooms are excellent BUT (as above) its gamblers chance every time.
30 januari 2026
Svar från Merit Mushrooms
Hi Philip,
Thank you for your detailed feedback, we really appreciate you taking the time to share this.
We do our best to package our mushrooms in a way that preserves their quality while ensuring they arrive in the best possible condition, although unfortunately factors during transport are outside of our control.
We are continuously reviewing and refining our packaging methods, and what we currently use gives the best results in the vast majority of cases.
We primarily partner with Royal Mail for delivery, using their Tracked 24 service, so parcels should arrive the next day after dispatch with email and text updates.
Please do get in touch with us whenever there are any issues, as we genuinely value our customers and always want to make things right.
Best,
The Family at Merit Mushrooms
Svar från Merit Mushrooms
Hi Suzanne,
Thank you so much for the kind words! We are absolutely delighted to hear you enjoyed both the quality and taste, and it means a lot to us that you would choose us again.
Best,
The Family at Merit Mushrooms
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.