Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I couldn’t be happier with the custom T-shirts The Merchant created for me! From start to finish, the experience was excellent. They were professional, easy to work with, and made sure every detai... Se mer

Betygsatt 5 av 5 stjärnor

The option to pick the specific clothing type that we want for the merch makes working with merchwell a no-brainer. Thanks so much for the quick turnaround!

Betygsatt 5 av 5 stjärnor

Noah at Merchwell was responsive and patient throughout. He accommodated all our design requests and helped us find the brands that met what we wanted. Delivery was seamless and quick. And overall,... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Merchwell brands itself as a company offering premium merch, however the experience we had working with them left a lot to be desired: * An entire portion of the order was completely mi... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av företagsgåvor
  2. Butik för reklamartiklar
  3. Leverantör av reklamprodukter

Skrivet av företaget

Merchwell is where companies come when they're done settling for forgettable merch. We're a full-service platform that manages the entire process, built around premium consumer brands people actually want.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

35 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(35)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I couldn’t be happier with the custom…

I couldn’t be happier with the custom T-shirts The Merchant created for me! From start to finish, the experience was excellent. They were professional, easy to work with, and made sure every detail was exactly how I wanted it.

The quality of the shirts is outstanding—the material is comfortable, the printing is crisp and vibrant, and the colors came out beautifully. The finished product exceeded my expectations and has received so many compliments.

If you’re looking for high-quality custom apparel with great customer service, I highly recommend The Merchant. I’ll definitely be using them again for future projects. Thank you for doing such an amazing job!

24 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing supplier!

Great customer service, speedy delivery, very quick turnaround.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Merchwell

Svar från Merchwell

Thank you Sophia! It was a pleasure working with you.

Betygsatt 5 av 5 stjärnor

A Seamless and Positive Experience

Noah was incredibly responsive and proactive in finding solutions to ensure we received our items on time

3 juni 2026
Omdöme utan inbjudan
Logotyp för Merchwell

Svar från Merchwell

Thanks for the nice words Ophelia. Glad we could help!

Betygsatt 5 av 5 stjärnor

Great quality and service

The process was so simple and the team at Merchwell was so helpful. The merch came exactly as requested and in a very timely manner. Great quality merch and excellent customer service!! Looking forward to future orders

30 april 2026
Omdöme utan inbjudan
Logotyp för Merchwell

Svar från Merchwell

Thank you! We look forward to working on future projects with your team.

Betygsatt 5 av 5 stjärnor

Phenomenal Service

Over the years our company has dealt with a number of manufacturers and have never had such a pleasant experience. Multiple Logos, Different style items, and Smooth customer service. We are happy to have found Merchwell and will be utilizing the services for all our merchandise in the future!

1 maj 2026
Omdöme utan inbjudan
Logotyp för Merchwell

Svar från Merchwell

Thank you Matthew! You and the RMS team have been great to work with.

Betygsatt 2 av 5 stjärnor

Poor quality embroidering and shipping logistics

Merchwell brands itself as a company offering premium merch, however the experience we had working with them left a lot to be desired:
* An entire portion of the order was completely missing
* The backpacks we ordered had terribly inconsistent logo embroidering. Logo was not straight, stitching was frayed, letters blended into each other, emblem was botched to the point of being unrecognizable
* Sweaters were better, but suffered similar issues with embroidering consistency.

The workmanship is shoddy and I am surprised to have received what we did, especially at the prices we paid.

We are a remote team that rarely has the opportunity to all meet in person. We chose to trust Merchwell to deliver a set of quality merch that we could hand out to our team. We were excited to celebrate our achievements together and wanted the team to go home with something they could wear with pride. Instead, I am embarrassed to hand some of this out.

---

EDIT:

Throughout this experience, Merchwell's team has been very responsive and apologetic. They've offered a partial refund and are trying to make things right, which is important to add to this review. For our situation, it is after the fact and the moment to create a positive experience has passed.

If you do not need to coordinate on timing and are OK with delays and receiving multiple shipments, Merchwell has shown that they can make up for mistakes if given the chance.

15 maj 2026
Omdöme utan inbjudan
Logotyp för Merchwell

Svar från Merchwell

Han, thank you for updating the review, and for giving us the shot to fix things.

This order didn't meet the standard we hold ourselves to, and missing the mugs on top of it made it worse. I hated that it happened on an order meant for your team to celebrate.

We've discovered and now fixed the QC gap, got the missing items reshipped via Next Day Air, and refunded you for the damaged/missing pieces everything. I know none of that gives you back the moment.

I appreciate you working with us through it, and hope we get the chance to make it up to you in the future.

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

Noah and the group at Merchwell are fantastic. We found MW through a google search and reached out. We heard back very quickly and set up a call to talk through our needs. At the time, we were not sure exactly what we wanted to do, how many units we needed, or when they would be needed - basically no info at all. Noah was so understanding and flexible with us the whole time. He gave us options for merch that were within our price range, matched our branding, etc. I never once felt that he was selling us on anything - he asked what we wanted and then delivered on that. In the end, we ordered 31 custom prize boxes with a few items to give out as prizes for an internal company competition. We used the claim link feature that MW offers, so once we had our winners, we simply gave them the link to provide their shipping addresses and shirt size. Not having to track down 31 addresses and sizes saved me a lot of time. The boxes were delivered quickly after the items were produced and we received tracking numbers for all boxes. I am so impressed with Noah and Merchwell. I highly recommend working with them, and I hope to continue using this company in the future.

25 oktober 2025
Omdöme utan inbjudan
Logotyp för Merchwell

Svar från Merchwell

Thank you for the kind words Amy! We look forward to our continued partnership.

Betygsatt 5 av 5 stjärnor

Great Merch, Even Better Service

We had an excellent experience working with Merchwell—especially with Noah, who was responsive, thoughtful, and helpful every step of the way. He handled all our design requests with ease and ensured a smooth, on-time delivery.

The process was fast and efficient: we received mock-ups quickly, got everything approved without delay, and even got a follow-up from Noah once the packages had arrived.

We're already planning our next order and are excited to make Merchwell our go-to swag partner moving forward. Thank you again!

6 mars 2025
Omdöme utan inbjudan
Logotyp för Merchwell

Svar från Merchwell

Thanks for the kind words Yasmin! We appreciate you and the Black Diamond team.

Betygsatt 5 av 5 stjärnor

Great experience with Merchwell!

Noah at Merchwell was responsive and patient throughout. He accommodated all our design requests and helped us find the brands that met what we wanted. Delivery was seamless and quick. And overall, I found pricing to be much more competitive than other swag vendors we looked into.

Going to be using Merchwell as our default swag vendor from now on.

30 juni 2025
Omdöme utan inbjudan
Logotyp för Merchwell

Svar från Merchwell

Thank you Richard!

Betygsatt 5 av 5 stjärnor

My experience with Merchwell was…

My experience with Merchwell was terrific due to the representative and his timely responses. He answered all my questions and was quick with mock-ups and quotes when I needed them. Once our order was approved and ready to be delivered, we got reminders of our order's location.

13 december 2024
Omdöme utan inbjudan
Logotyp för Merchwell

Svar från Merchwell

Thanks Melyssa! We look forward to working together again soon.

Betygsatt 5 av 5 stjärnor

Great Quality and Customer Service

I had a really great experience working with Merchwell. I found them from a simple Google search and reached out to them, along with many other vendors. Noah Jolly was my account representative and quickly responded to my request for information, putting together a really nice presentation and easy to follow quote. I was able to make some adjustments to fit within my budget and still get nice quality items in a holiday kit for employees, which was a hit. I really appreciated the seamless and quick customer service that made it easy to find something that met my budget and pleased employees.

10 december 2024
Omdöme utan inbjudan
Logotyp för Merchwell

Svar från Merchwell

We're so glad everything was a hit! Thank you for trusting Merchwell with this project. We look forward to future collaborations.

Betygsatt 5 av 5 stjärnor

Prompt services and shipping

Prompt services and shipping. Product exceeding expectations.

4 oktober 2024
Omdöme utan inbjudan
Logotyp för Merchwell

Svar från Merchwell

We're happy to hear you enjoyed your experience. Thanks Jesse!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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