Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This beautiful product saves me hours of work every single day. The notes are crafted perfectly, and easy to edit or modify as I see fit. Customer support is very timely in answering (all of) my man... Se mer

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Betygsatt 5 av 5 stjärnor

As a therapist one of the most time consuming parts was documentation. Mentalyc has helped me so much by taking that burden. It's simple to use and accurate. I've never had a client decline it's use.... Se mer

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Betygsatt 5 av 5 stjärnor

Mentalyc has made my notes experience seamless and has saved me countless hours of recording, writing, and reviewing. I'm planning to upgrade to include my entire practice of counselors on the same ac... Se mer

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Betygsatt 2 av 5 stjärnor

Lots of glitches in the technology. The AI makes things up that are not said in the session, and the notes rarely reflect what actually did happen. Don't know why that is, since it does record a tran... Se mer

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Företagsinformation

  1. Psykiatriska hälsovårdstjänster
  2. Medicinsk transkribering

Skrivet av företaget

Mentalyc is the first AI-scribe for psychotherapists, which extracts therapy notes directly from the audio recording of a therapy session, saving up to 30% of therapists' working time. We plan on further expanding into therapy analytics, helping therapists make better decisions. We comply with data privacy regulations and can be used either as a stand-alone web app or integrated with other therapy platforms and tools.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

70 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

This beautiful product saves me hours…

This beautiful product saves me hours of work every single day. The notes are crafted perfectly, and easy to edit or modify as I see fit. Customer support is very timely in answering (all of) my many questions... truly, you can't do better than this! Blasts SimplePractice and Fireflies.ai out of the water for the purpose it serves.

14 april 2026
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thank you so much, Craig — this really means a lot. We’re especially glad to hear it’s saving you time and fitting easily into your workflow. Appreciate the kind words about support too — we’ll keep working to live up to that!

Betygsatt 5 av 5 stjärnor

Mentalyc allows me to focus on what's important!

Mentalyc has made my notes experience seamless and has saved me countless hours of recording, writing, and reviewing. I'm planning to upgrade to include my entire practice of counselors on the same account, and will be testing the beta EHR feature in the near future. Thank you!

6 april 2026
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thank you for sharing this — we’re really glad Mentalyc has made your workflow smoother. Excited for you to try the team features and upcoming updates!

Betygsatt 4 av 5 stjärnor

Mentalyc generates great notes that are…

Mentalyc generates great notes that are very customizable. Sometimes customer support can be slow.

6 april 2026
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thanks for the feedback - glad you’re finding the notes flexible. We hear you on support speed and are actively improving response times.

Betygsatt 5 av 5 stjärnor

Mentalyc: A 360° Therapy Note Tool

Mentalyc is an AI 360° Psychotherapy Note producing tool (Intake, Progress, Treatment). You can record sessions or dictate or type in a recap. Mentalyc not only retains the session/recap transcript for you, but also produces any type of Note you want from dozens of options (SOAP, Narrative for Individual, Group, etc.). It remembers key things about clients sorted by first name. You can fully or partially de-identify clients. The accuracy and reliability of the note-taking is excellent and the Customer Service is among the best I've ever seen: Quick, thorough, supportive, patient, and kind.

1 april 2026
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

We truly appreciate this detailed review - especially your kind words about support. It means a lot to the team. Glad Mentalyc is fitting so well into your workflow.

Betygsatt 5 av 5 stjärnor

The difference is real!

I’ve really enjoyed working with Mentalyc to make my documentation load more manageable and save me multiple hours a week in paperwork! The customer service is excellent and they always have a personal response when I have had an issue and all issues have been resolved and were minor. I recommend this service for any clinician that wants to spend more time connecting with their clients as opposed to focusing on what note they need to jot down while in session.

31 mars 2026
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thank you — saving clinicians time is exactly what we’re aiming for. Really appreciate you highlighting your experience with support as well.

Betygsatt 5 av 5 stjärnor

Quick, easy to use, and time saving!

As a therapist one of the most time consuming parts was documentation. Mentalyc has helped me so much by taking that burden. It's simple to use and accurate. I've never had a client decline it's use. I can do telehealth and in person. I simply start the program at the beginning of session, then after session review the note it's created, and save. I can transfer the note to my EHR easily and then I'm done. It's quick and easy to make minor corrections in the note. It also generates a comprehensive treatment plan based on the client's goals discussed in the session. So helpful!

31 mars 2026
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thank you, Samantha! glad it’s making documentation faster and easier for you, both in-person and via telehealth.

Betygsatt 1 av 5 stjärnor

Terrible

Terrible. I am not even fully subscribed and this is junk. It freezes to the point that it crashes my entire computer and leaves it frozen. I couldnt even imagine using this back to back with a client. It is beyond terrible im so mad I even tried this out because my laptop is currently beyond frozen that I cant even power it down

12 februari 2026
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

We’re really sorry to hear about your experience - that sounds incredibly frustrating, especially if it affected your device performance.

What you’ve described is not something we expect from Mentalyc, and we’d really like to investigate this urgently. In some cases, issues like freezing or crashes can be related to device/browser setup, but we want to make sure we fully understand what happened on your end.

If you’re open to it, please reach out to us at support@mentalyc.com - we’ll prioritize your case and work with you directly to resolve this as quickly as possible.

Thank you for raising this - we take feedback like this seriously and use it to improve both stability and user experience.

— The Mentalyc Team

Betygsatt 1 av 5 stjärnor

Not dependable service

Hi. Mentalyc has been offline for all day. Up until this time, I had favorable ratings for their note taking ability. After today, I will look elsewhere. In the past other things have happened. Unable to produce treatment plans except piece-mail due to no info being transcribed. Sent email to them and they wrote back after a few days acknowledging system wide problem and offering an extra day or so. Also waiting past the deadline for my new month's notes to start. For example it says new notes starts on the 6th of the month @ 6pm. Well I work past that time and no new note until next day.

25 juni 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Hi Haider,

Thank you for your feedback, and we’re sorry for the disruption you experienced.

We experienced a temporary outage caused by an issue with one of our infrastructure providers. The issue has since been resolved, and we’ve implemented additional safeguards to prevent a recurrence.

We understand how critical reliability and timing are when it comes to clinical documentation, and we regret that the system did not meet your expectations in this instance. We’ve made ongoing improvements to system uptime, note generation reliability, and turnaround times since then.

Regarding support response time and note availability timing, this is valuable feedback for us - especially around workflows that don’t align with clinicians’ schedules.

Thank you again for sharing your experience - it helps us continue improving the platform.

— The Mentalyc Team

Betygsatt 5 av 5 stjärnor

Mentalyc makes all the difference

I have been a subscriber for almost a year, and Mentalyc has made the difference between building a thriving practice, and complete failure.
The tool is easy, intuitive, and fast. But most importantly, the notes it generates are detailed, accurate, comprehensive, and require little to know revision. In fact, most notes are better than I could do myself.

20 maj 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thank you, Dave - really appreciate this. Glad Mentalyc is saving you time and delivering notes that meet your standards. That’s exactly what we aim for.

Betygsatt 5 av 5 stjärnor

I have been using Mentalyc for over a year.

Mentalyc has shaved about two-thirds off my time writing notes and treatment plans. Its ability to capture the session accurately is phenomenal. The level of detail it generates is great, including treatment plan goals, objectives, and interventions. They are evidence-based and (frankly) better than I could do on my own and better than Wiley or any other practice book I am familiar with. It even captures direct quotes from the session and locates them in just the right places. It also has the flexibility to permit a provider to write many different types of notes, such as SOAP, DAP, or more universal.

Of course, as good as the AI is, it is not a substitute for a therapist. One must still carefully read, edit, and append the drafts it creates. For example, it cannot generate a mental status exam, assess speech patterns, or note nonverbal aspects of a session.

Mentalyc is constantly improving and adding new features. One of my favorites is an analytics feature that gives feedback about many aspects of the session. It tracks the speaking time of the therapist and client and also notes how much silence there was in a session. (I constantly challenge myself to respect silence rather than trying to fill it with more prompts for the client.) Mentalyc's analytics feature provides feedback about everything during the session, from greeting and agenda-setting to therapist-client rapport. It does not shy away from pointing out areas for improvement. It is constructively critical and makes suggestions for improvement. It almost feels like having a clinical supervisor or colleague giving feedback about each session.

In sum, I highly recommend Mentalyc! Whether you are an associate or fully licensed, this is the AI software you need to minimize the time spent writing notes while maximizing clinical effectiveness and efficiency.

3 maj 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thank you so much, Robin, this is incredibly thoughtful feedback. We’re glad Mentalyc supports your workflow while still keeping you in control. We’ll keep improving the areas you highlighted.

Betygsatt 5 av 5 stjärnor

I enjoy using the service

I enjoy using the service. It makes notes easy to write. However, it would be nice to have a condensed version for notes that get entered, as the detail can be too much for a chart. Interpretations can sometimes be inaccurate, however they are usually spot on.

4 maj 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thanks, Ellie! Happy to hear it’s helping you stay consistent with notes. We’re continuously improving accuracy and conciseness as well.

Betygsatt 5 av 5 stjärnor

Concise Documentation

The consistency in which the program captures the subjective and objective components of the sessions is invaluable.

1 maj 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thank you, Dorothea! glad the consistency in documentation is making a difference for you.

Betygsatt 5 av 5 stjärnor

Progress Notes time Cut in Half

Mentalyc.com has helped shorten my note-taking time by half. They have also updated the platform by adding Session Analytics, which offers insights based on the transcripts for the session framework, therapeutic alliance, progress, relationship, therapist-client collaboration, and talk time.

23 april 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Really appreciate this! cutting note time while adding meaningful insights is exactly what we’re aiming for. Thanks for sharing.

Betygsatt 5 av 5 stjärnor

Mentalyc has been a game changer

Mentalyc has been a game changer for my personal mental health which means I can be more focused on being present with my clients and not so overwhelmed with the details of documentation. Mentalyc is intuitive and thorough and even validates the work I'm doing with my clients helping me to see both my clients and my approach from a neutral perspective. I feel even more confident in the creators and their moral and ethical viewpoints and their genuine desire to improve the experiences of clinicians so that we can improve the experiences of our clients.

1 maj 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thank you, Jennifer!! This means a lot. We’re glad Mentalyc helps you stay present with clients while handling documentation in the background.

Betygsatt 5 av 5 stjärnor

Great tool

Great tool, it helps so much whether I use it for admitting a inpatient or assessing/following my outpatients. Also, working in Canada, Mentalyc perfectly understands French! It benefits my practice a huge deal, I couldn’t do without Mentalyc anymore.

30 april 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thank you, Jean-Marie! Great to hear it’s working well across different use cases and even multilingual settings.

Betygsatt 5 av 5 stjärnor

Mentalyc has helped my efficiency and effectiveness

Mentalyc has helped save thousands of hours on notes for all the clients that I meet with and assist. I would not be as efficient and effective as a therapist if it weren't for this system. Thank you for all the note formats, saving options, treatment plan options, and updates. I truly love and enjoy this company.

30 april 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thanks so much, Jasmin! glad it’s improving both efficiency and flexibility in your workflow.

Betygsatt 5 av 5 stjärnor

Excellent service, I would definitely recommend!

I have enjoyed the use of the program. It has cut my time doing notes by 75% of my time, treatment plans are great, and intake notes are awesome!
I have had to contact customer service several times due to changes at my business and it took a little to get what I needed done but, they are always courteous, friendly, and willing to work with me.
Overall, excellent customer service.

29 april 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Really appreciate this, Bryan... glad we could support your workflow and be responsive when needed.

Betygsatt 5 av 5 stjärnor

This application has improved my ability to get my progress notes completed in a timely manner.

This application has improved my ability to get my progress notes completed in a timely manner. I went from taking weeks to hours to complete my notes. I now usually complete my notes the same day of the session. This has given me more time to prepare for my client sessions and improve the service I provide to my clients. I love that I can record in app (In person or via telehealth) and generate a note which I review for accuracy. I am so thrilled with this application and consider it a God send.

30 april 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thank you, Sylvia! great to hear it’s helping you complete notes faster and more accurately. That’s a big win.

Betygsatt 4 av 5 stjärnor

Contacting Help/Support Issues

Overall, I love the program and its ease of use, and still happy to have purchased it. However, today, I had issues with notes being generated and error messages, and units used and not replaced due to errors. I was not able to contact help because the tab was blank. I was finally able to access it, and when I could fill out the form, I was not sure if it made it to help or support because there was no follow-up.

30 april 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thank you for your feedback... and sorry about the support experience you had. That’s not the standard we aim for. If you’re open to it, please reach out to support@mentalyc.com and we’ll make sure this is properly addressed.

Betygsatt 5 av 5 stjärnor

Mentalyc has cut my note writing time…

Mentalyc has cut my note writing time in half. It also helps me write detailed notes.

30 april 2025
Omdöme utan inbjudan
Logotyp för Mentalyc

Svar från Mentalyc

Thanks, Renita! glad it’s helping you save time while keeping your notes detailed.

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