Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Friendly customer service and very useful offering. I was able to find medications through them...saving me hours of time calling dozens of pharmacies. Also, sometimes if calling a pharmacy directly t... Se mer

Betygsatt 5 av 5 stjärnor

Wish I would’ve known about this before now…they found a pharmacy that had my medication in stock within 14 minutes!!! Outstanding service and reasonable prices…much cheaper than Medfinder too🌟🌟🌟�... Se mer

Betygsatt 5 av 5 stjärnor

They didn’t have my medication available for search, but after one message they had it added within 12 hours. Got the generic I preferred same day. As someone who has wildly different experience... Se mer

Betygsatt 5 av 5 stjärnor

Wow what an awesome idea! Me and my best friend are always stressing out hard every month when it comes time to fill our addy prescription, it feels like its almost a shortage and no one has it. A lot... Se mer

Företagsinformation

  1. Programvaruföretag
  2. Psykiatriska hälsovårdstjänster

Skrivet av företaget

Needle is a healthcare navigation service focused on helping patients find medications at local pharmacies quickly and efficiently. We use advanced AI technology to make thousands of calls every day, ensuring patients get real-time information about the availability of their medications. Whether you’re looking for ADHD medication, mental health treatments, or any other prescription drugs, our service takes the hassle out of calling multiple pharmacies to check stock. What makes Needle stand out is our AI-driven approach. With over 20,000 calls made each month, our platform minimizes wait times and increases accuracy, helping patients find in-stock medications faster than traditional methods. We’ve drastically improved our AI to reduce callbacks and issues, making the process even more seamless for our users. In addition to medication searches, we’re expanding our service to help patients compare costs on high out-of-pocket medical procedures, offering a transparent way to shop for healthcare services. Our growing number of satisfied customers speaks to our commitment to providing top-tier service, with a focus on efficiency, transparency, and patient care. At Needle, we’re revolutionizing the way patients access medications and healthcare, making the experience faster and more reliable than ever before.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

34 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service

Friendly customer service and very useful offering. I was able to find medications through them...saving me hours of time calling dozens of pharmacies. Also, sometimes if calling a pharmacy directly they will not tell you if they have the medication in stock unless they already have your prescription. I don't know how they get around this but somehow they do. Very useful service

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So simple, no more stress!

I was so stressed and worried about being able to find my medication that I had been told was on back order. I was concerned about calling multiple pharmacies because of how they treat you depending on the medication and I didn’t know when I would find the time to do that. I searched online for ideas and came access findneedle.co. After some research and validating that it’s a legit company, I choose the pharmacies I wanted them to call and paid $1 per call. I was able to see the status of each location immediately as they called, out of stock, pending, etc. One of the pharmacies did have it in stock and I received a detailed message and email right away. So grateful I found thos site!!!

23 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Actually does work

Actually does work. Have had shortage issues and have had to go 30 days+ without my meds prior. Needle was able to contact 35+ pharmacies nearby and was able to find 1 that had it in stock.

6 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What stood out immediately was the speed and precision of the response.

What stood out immediately was the speed and precision of the response: I submitted my request before going to bed, and by morning NeedleFinder had already identified a pharmacy with my medication, which had been on backorder and unavailable through the usual channels. The platform works exceptionally well at coordinating outreach across multiple pharmacies at once; I chose nine locations from the list they offered, and the process was handled without additional effort on my end. This is definitely a meaningful solution for patients navigating medications that are routinely out of stock.

5 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

It Worked!

I had my suspicions, but thought it was worth a few bucks to try this service. It worked!

I had found a Reddit post where actual pharmacists complain about AI calls and claim they would never give the requested stock information to anyone, especially a bot. Perhaps this is indeed true for many pharmacies.

In my case, Needle found 6 pharmacies with stock, out of the 16 pharmacies I paid for it to call. Totally worth my $16 - saved me lots of time and frustration.

One suggestion for improvement: Allow selection of pharmacies to call on the map itself. In my case (major metro area), there are many locations of the same pharmacy company within a 10 mile radius. Currently, I have to look at the map, click the location to see the address, scroll down a long list below, find that location by its address, and then select it. Selecting on the map would be easier.

28 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Needle is a godsend!

Needle is a godsend. I would literally lose my mind without their assistance. I used to get so stressed each time I saw my prescriber because I did not know which pharmacy to call in RX at. Well, no more anxiety with Needle's help. Thank you 😊

16 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wow what an awesome idea that actually works!

Wow what an awesome idea! Me and my best friend are always stressing out hard every month when it comes time to fill our addy prescription, it feels like its almost a shortage and no one has it. A lot of times the pharmacists are rude or condensending when i ask them to check like its some huge inconvience. I Never thought id paid $50 a month to help me find my prescriptions but dude, its worth every penny. Its worked every time and hasnt missed yet, i just set up a search right now and its currently calling 25 different pharmacies for me so i dont have to. I literally spent 2 hours one time calling each pharmacy so seriously i know this probably sounds like a fake review with how much im hyping it up but shits worth it. Great Idea, great concept and it works!

10 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazingly quick to help from support team

They didn’t have my medication available for search, but after one message they had it added within 12 hours. Got the generic I preferred same day.

As someone who has wildly different experiences on different brands of medication, being able to quickly and affordably search for brand name meds or specific generics have been a life saver.

Shout out to Maria, who helped me yesterday. Thank you!

8 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This service is an absolute life saver

This service is an absolute life saver. My prescription has been back ordered and impossible to find, and because it's a controlled substance I was having to individually call each pharmacy and hope that I could speak with someone who could. Findneedle.co found my medication in stock within a few minutes and I was successfully able to get my prescription filled. This service is worth the money, highly recommended!

29 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Works well in NYC not so much in LA

Works well in NYC not so much in LA. Terrible at calling LA, will lie and say that they found it and then when you have your prescription sent to that pharmacy, they'll say it's out of stock. Not sure if it's a new AI program or what, but hella frustrating.

12 september 2025
Omdöme utan inbjudan
Logotyp för Needle

Svar från Needle

We were in constant communication with you throughout the order. We did get confirmation from that pharmacy, that they had the medication in stock at the time of the phone call. We did run more calls after that phone call, as you said you preferred a different option. Unfortunately, the pharmacy could have filled the medication for another patient within that timeframe. We still have not finished your search as it went into the weekend. Please reach out to our support team to get this resolved.

Betygsatt 5 av 5 stjärnor

This service is an absolute lifesaver…

This service is an absolute lifesaver and I could not ask for a more responsive, warm, supportive team of people. With multiple kids on multiple meds I was spending hours tracking down meds and even more hours worrying about running out of meds. That burden is now gone! I am floored not only by how quickly the team tracks down the meds but also by how responsive they are during the process. It feels like a partnership and I am so grateful. Thank you Needle Team!!

28 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Found medication quicker than promised

I stumbled across Needle via a Reddit thread when I found myself searching for generic Vyvanse again for the third time in a year. My normal pharmacy was super unhelpful and claimed they didn’t know if or when they’d have it back in stock. Trying to manage a full-time job where I’m on the phone all day and then taking care of my family in the afternoon/evening left me feeling really overwhelmed when it came to trying to find time to locate my medication. The $6 I spent on this service saved me $130 as finding the generic meant I didn’t have to shell out for the brand. SUPER worth it; extremely thankful I found Needle and would definitely use them again in the future.

10 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Literal Lifesaver

I have no clue what I would've done if I did not find Needle. This is the bar none the best way to reliably find medicine that is subject to be out of stock often.

11 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So fast. So good. Thank you Needle team.

With Rite Aid going bankrupt, I was suddenly thrust into the Wild West of trying to get my rX filled. I had no idea it was this bad.

I found Needle, and within a few hours they helped me find the ONLY pharmacy in my area that still had Vyvanse in stock.

I had a support chat open with Kari, who was with me every step of the way. Honestly, I would have given a good review for the customer service alone. But the fact that they actually came through in such a short amount of time? Stellar.

I hate that this service is even necessary, but I’m glad that Needle has stepped up in the absence of a well functioning healthcare system.

10 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Life-Saver

Life-Saver
What a brilliant and needed service.
I've been out of my ADHD meds for 2 weeks now. I had not been functioning well. My executive functioning and capacity to tolerate set-backs was in a tail-spin and I was spending more time than I want to admit staring off into space instead of trying to find a darn pharmacy that had my meds.

Signed up for Needle, and within a couple hours they found me a pharmacy with my meds in stock. <3 <3 <3

9 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I got the unlimited tier

I got the unlimited tier. I was trying to find Adderall in Florida which is notoriously difficult. I had many unique restrictions as well to deal with like an out of state provider. They ran the calls for me and found pharmacies that exactly met my needs. The customer service was exceptional; prompt responses and they truly cared about my situation with empathy. I never would have found a pharmacy without them during the current shortage.

1 maj 2025
Omdöme utan inbjudan

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