Melijoe Omdömen 

225
TrustScore 2.5 av 5

2,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I’ve tried contacting you guys twice through email and once over the phone. I purchased 2 items from your company and haven’t received my items as of yet even though it’s saying delivered. It wasn’t d... Se mer

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Betygsatt 3 av 5 stjärnor

Everything was Ok till the end of February. Something has happened with payment methods on the website. My card is not accepted anymore. PayPal option also disappeared. Hope Melijoe return Adyen p... Se mer

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Betygsatt 5 av 5 stjärnor

The order that I placed on Melijoe’s online catalogue two weeks ago was shipped from Nantes France and arrived on my daughter’s doorstep in Vancouver Canada in 4 days! I was super impressed at the sp... Se mer

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Betygsatt 3 av 5 stjärnor

Schneller Versand, Verpackung sehr gut, Preis und Qualität der Kleidung auch sehr gut. Daher die 3 Sterne. 2 Sterne Abzug gibt es für die Abwicklung Rücksendung / Umtausch sowie die versteckten Kosten... Se mer

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Företagsinformation


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

225 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,6

Alla omdömen

(225)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great customer Service

Great customer Service, my purchase always arrives promptly and beautifully packaged regardless if it is a full price or at a discount. Great selection of goods, in all sizes and price ranges.

10 mars 2022
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Mo,

Thank you for taking the time to leave us a review!

It makes us very glad to read that you are happy with your shopping experience with us.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Betygsatt 5 av 5 stjärnor

It would really help me to shop on your…

It would really help me to shop on your website if you had models wearing the actual clothes I can see how the clothes fit

8 mars 2022
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Barbara,

Thank you for taking the time to leave us a review!

Thank you for your feedback regarding having models on the website. We do appreciate it and will forward it to responsible department.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Betygsatt 5 av 5 stjärnor

Love the quality of the service and the…

Love the quality of the service and the products at melijo!!

7 mars 2022
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Rosemarie,

Thank you for taking the time to leave us a review!

We are so pleased to read that you are satisfied with our service and products.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Betygsatt 5 av 5 stjärnor

One stop shop

Beautifully curated collection. Fast shipping. Great promotions. A pleasure to shop at melijoe

27 februari 2022
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Leah,

Thank you for taking the time to leave us a review!

How wonderful to read that you are so happy with your experience with us.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Betygsatt 4 av 5 stjärnor

Abbigliamento molto bello e di buona qualità

Compro su questo sito quasi tutto l'abbigliamento per le mie bimbe da 6 anni. Vendono prodotti davvero molto belli e alla moda, gli invii sono veloci e ben incartati. Non ho avuto mai problemi di nessun tipo nonostante abbia effettuato moltissimi acquisti. Vengono spesso applicati sconti. Inizialmente esisteva un servizio clienti molto efficiente a Roma che ora non c'è più, peccato. Inoltre, in passato inviavano piccoli omaggi insieme ai capi acquistati e c'era la possibilità di scegliere tra molti accessori. Infine, il sito divideva l'abbigliamento tra stagione autunno/inverno e primavera/estate, cosa secondo me molto utile. Negli anni queste cose sono cambiate ma rimane comunque un sito serio, con molta scelta e splendidi capi d'abbigliamento, sempre attento alle nuove tendenze. Unico neo, spedizione e reso a pagamento, a prescindere dall'importo speso.

9 februari 2022
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Alessandra,

Thank you for taking the time to leave us a review!

It makes us vey happy to read that you are pleased with your shopping experience with us. We do also appreciate your feedback regarding our shipping and return policy.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Betygsatt 5 av 5 stjärnor

The order arrived in two days with UPS…

The order arrived in two days with UPS standard in EU, nicely packed. Very satisfied!

4 februari 2022
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Maja,

Thank you for taking the time to leave us a review!

We are very happy to read that you are pleased with the delivery and your order.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Betygsatt 5 av 5 stjärnor

Schnelle Lieferung

Schnelle Lieferung, immer korrekte Ware erhalten

2 februari 2022
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Stéphanie,

Thank you for taking the time to leave us a review!

We are very pleased to read that you are satisfied with your shopping experience.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Betygsatt 5 av 5 stjärnor

The detailed packaging arrived on time…

The detailed packaging arrived on time and in pristine condition. The dress was nicely folded and sealed in plastic bag. The shoes were nicely tucked away in its shoe box. I definitely recommend this site for purchases. All went smoothly. And items arrived as shown on website.

25 januari 2022
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Rosa,

Thank you for taking the time to leave us a review!

We are so happy to read that you are pleased with the items you have purchased and the packaging.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Betygsatt 4 av 5 stjärnor

vêtement bebe

Je viens de recevoir ma commande bebe 4 articles , emballage nickel, conforme aux photos , très joli vêtement un peu cher car de grandes marques mais très bien
livraison rapide

17 januari 2022
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Salem,

Thank you for taking the time to leave us a review.

It makes us very pleased to read that you are happy with the delivery and the items you have purchased.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Betygsatt 1 av 5 stjärnor

Très déçue

Très déçue. Commande d'une veste de ski pour enfant pour laquelle la description indiquée sur le site internet est fausse. Imperméabilité indiquée de 15,000 mm et respirabilité de 8,000 g/m2/24 h. Quelle déception en découvrant sur l'étiquette même de la veste que l'imperméabilité est de 10 000 et la respirabilité de 5 000. Si cette information avait été correctement indiquée, je n'aurais jamais passé commande. Encore un site internet qui incite à la prudence! C'est fatiguant de toujours devoir se méfier. Je ne recommande pas.

17 januari 2022
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Alice,

Thank you for taking the time to leave us a review.

We are very sorry that the information on the website was incorrect. We would very much like to look into this matter and help you with a solution.

We kindly ask you to check your inbox for an email from us.

Best regards,
Melijoe

Betygsatt 1 av 5 stjärnor

Package was sent via UPS and ended up lost

Package was sent via UPS and ended up "lost". Considering the expense of the item, a signature should have been required to turn it over. Melijoe was the only place that had the needed item and now that the only one in stock that I bought is "lost", I won't be able to buy another before Christmas even though I promised my child that they would have it.

11 december 2021
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Shakira,

Thank you for taking the time to leave us a review.

We are very sorry to read that you are not satisfied with the delivery. However, it seems as you have now received the package and we hope you are happy to the product.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Betygsatt 5 av 5 stjärnor

Ich hab das erste Mal dort bestellt

Ich hab das erste Mal dort bestellt. Ist alles sehr gut gelaufen. Tolle Babykleidung von Petit Bateau zu einem sehr günstigen Preis. Lieferzeit aus Frankreich war 1 Woche. Aber das nehme ich gerne in Kauf. Ich würde jederzeit wieder dort bestellen.

10 december 2021
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Sabine,

Thank you for taking the time to leave us a review!

It makes us very pleased to read that you are satisfied with your shopping experience with us.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Betygsatt 5 av 5 stjärnor

Lynhurtig ordrebehandling og levering

Lynhurtig ordrebehandling og levering. Varerne var som de skulle være og bestillingen på webshoppen var uproblematisk og nem.
Jeg var ret skeptisk grundet den middelmådige score, men jeg er 100% tilfreds.

6 augusti 2021
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Jeanette, Thank you very much for taking the time to leave your review. Your satisfaction is the greatest compliment to us and we truly hope to see you again soon on Melijoe.com.

Betygsatt 5 av 5 stjärnor

Je recommande melijoe à 100%

Je recommande melijoe à 100%
Non seulement ils propose des grandes marques de luxe mais aussi les marques comme petit bateau, Jacadi, cyrillus moi sa me permet d’acheter tout au même endroit!
Je souhaite aussi préciser que le service client est au top, j’ai été surprise une première fois avec une conseillère qui répondait gentiment à mes demande et il y’a quelque jours j’appelle une conseillère pour me plaindre d’une livraison tardive ( 1 jour de retard) est j’ai été agréablement surprise de la façon dont la conseillère m’a répondu, elle ma toute de suite rembourser les frais de port, j’ai ensuite demandé un geste commerciale qui on accepté mais ce qui m’a plus c’est que la conseillère revenez sans cesse vers moi jusqu’à ce que je sois satisfaite! Et s’excuse pour une réponse tardive de une journée!
Je remercie ces conseillère qui nous prennent vraiment en compte!
La livraison est rapide et les articles mis dans le panier ne disparaissent pas comme certain site ou les articles reste 15 min
Merci melijoe!

21 maj 2021
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Chère Madame, cher Monsieur, nous vous remercions d'avoir pris le temps de partager votre expérience et espérons vous revoir bientôt sur Melijoe.com !

Betygsatt 3 av 5 stjärnor

Gute Auswahl / zusätzlicher Aufwand beim Retournieren

Schneller Versand, Verpackung sehr gut, Preis und Qualität der Kleidung auch sehr gut. Daher die 3 Sterne. 2 Sterne Abzug gibt es für die Abwicklung Rücksendung / Umtausch sowie die versteckten Kosten bei einer Rücksendung. Versandkosten + Rückversandkosten in Höhe von 7 Euro übernimmt der Käufer. Da ich sehr viel und oft online shopping mache werde ich sehr wahrscheinlich nicht mehr bei Melijoe einkaufen. Die Größen von vielen Designern fallen leider unterschiedlich aus und daher ist die Wahrscheinlichkeit groß etwas umtauschen zu wollen und wenn die gewünschte Größe nicht verfügbar ist kriegt man weniger Geld erstattet... Da gibt es viele andere Onlineshops.

5 maj 2021
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear G Kasli,

Thank you for taking the time to leave us a review!

We are so glad to see that the shipping, price and quality has fulfilled your expectations.
Regarding the feedback on the return and exchange process and fee, we would be so happy if you could send in an email to our customer service. We will also take this into consideration for future improvements.

We on Melijoe wish you a lovely day!

Betygsatt 5 av 5 stjärnor

Absolutely quick & reliable delivery, thumbs up!

We order from Melijoe since our first baby was born, and it's been consistently performing as a five-star platform!

The speed of delivery is impressive, and so is the communication flow (your order is placed, your order has shipped, DHL will deliver tomorrow, etc.).

In all the times that we ordered, we never had any items misplaced, and never had any mix-ups. Which you kind of take for granted... until you try other platforms ;-D

My only point of criticism is that recently, there seems to be a problem with tags on the store: I find some pants through "Boys/All" but they are not shown through "Boys/Pants", which means they lack the proper tag; I come across skirts when filtering for boys only (which means some tags are plain wrong), and overall I feel like in the last 3-5 years the UI of how you discover items, and what is "relevant", could have been improved.

Either way, most importantly, I totally recommend Melijoe for the speed and accuracy of delivery, and it builds across the orders to full confidence in the platform. Well done!

29 april 2021
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Monsieur Sergei Klimov,

Thank you for taking the time to leave us a review!

Your satisfaction is the greatest compliment to us.
We also want to say thank you for the feedback regarding tags and filter on our website, we will forward this to responsible department.

Please do not hesitate to reach out if you have any questions!

See you soon on Melijoe.com

Betygsatt 5 av 5 stjärnor

Impressive 👍

Ordered on Friday from the UK and it arrived on Monday. Very good prices and services. Could track the order as well. Will definitely use again

20 april 2021
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Nahid,
Thank you very much for taking the time to leave your review.
Your satisfaction is the greatest compliment to us and we truly hope to see you again soon on Melijoe.com.

Betygsatt 4 av 5 stjärnor

Très sérieux

Très sérieux; je n’ai jamais eu de problèmes...
Le seul bémol est l’arrêt du paiement en 3 fois depuis maintenant 2 ans. Franchement dommage car ça freine les commandes.

19 april 2020
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Chère Djobi,
Merci d'avoir pris le temps de nous laisser un avis !
Nous sommes heureux de constater que vous êtes globalement satisfait des commandes que vous avez passées avec Melijoe.
En ce qui concerne le "Payez en 3 fois", ce n'est pas possible de le faire directement depuis notre site Web, mais si vous choisissez de payer via Paypal, vous pouvez le faire. Nous vous répondrons dans un e-mail dans la journée avec plus d'informations sur la procédure a suivre.
N'hésitez pas à nous contacter si vous avez des questions !
Je vous souhaite une bonne journée !
Cordialement, Melijoe

Betygsatt 2 av 5 stjärnor

melijoe used to be a far superior…

melijoe used to be a far superior company than it is now - since it has been bought over by a swedish company and transferred to sweden . they have NO PRODUCT DESCRIPTION WHATSOEVER - ( they used to ) thei shopping baskets ab=ns wish lists are not easy nor obvious to figure out - they never show when something is sold out in the shopping basket .
their assistant s on the phone are nice enough - but ineffectual - i have made several complaints but never got an answer . they really need to pull theuir socks up - especially compared to other serices such as CHILDRENS SALON - which in my oppinion is still the best .

19 mars 2021
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Dear Caroline,

Thank you for your time and effort to chare your feedback regarding the recent changes we have made in the setup of Melijoe operations. Throughout the process we have had our customers' needs in mind and have initiated all the upgrades in order to make the shopping experience smoother, quicker and easier. While, in first hand, focusing on the operational efficiency, technical setup and easy access, it is our priority to also improve the customer interface.

The feedback you have sent us means a great deal as it will help us tailor the website and emphasize what is most important for you, as a customer. This, of course takes some time, but as stated above, has the highest priority on the upgrade timeline.

I will forward your feedback to respective department, and would once again like to thank you for your feedback but also your patience and allowing some time for our team to conclude the development of the new website.

Best regards, Melijoe.

Betygsatt 1 av 5 stjärnor

The small letters: 14 euro’s for a too big raincoat, however bought in the right size

The small letters: paid 14 euro’s to receive and sent a package back (too big raincoat with the right size that I ordered). My advice: Don’t buy here!

10 mars 2021
Omdöme utan inbjudan
Logotyp för Melijoe

Svar från Melijoe

Hello Gerard,

Thank you for taking the time to leave us a review!

We are so sorry to read about your experinece and see that the raincoat did not fit. If you have any questions regarding delivery/return fee, you are always welcome to contact our customer service for help.

Best regards,
Melijoe

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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