Déjà : Colis qui sent l’arnaque quand on le reçois 4 semaines après. Les produits sont bas de gamme, ultra basic non cyglé. Aucune marque, rien aucune indication ni livret certification prouvant... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely love this pillow case and I’m SO glad I bought it. It has made a huge difference to my hair and I’m not waking up with silky hair and not dry, tangled locks. It’s also made a huge differenc... Se mer
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The sheets pilled SO SO BADLY within 2 uses (the second wash), despite our machine having a special gentle function and using Silvi's own washing strips. Thankfully they were refunded but now the pill... Se mer
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The service was very prompt and the packaging supreme. Regular emails updating postage and free postage. This company offers a superb product. Highest quality materials with a luxury feel. Si... Se mer
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Företagsinformation
Skrivet av företaget
Transform your skin, hair and sleep with The Skin Sidekick. Made with silver, our satin and silk pillowcases are designed bacterial-free for healthier skin. Our pillowcases can have 1000x more bacteria than your toilet seat, shown to clog pores and trigger breakouts. Like an invisible forcefield, Argie's silver stops 99.7% of the nasties before they affect your skin.
Kontaktuppgifter
Australien
- hi@meetargie.com
- meetargie.com
3,0
Medel
291 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered on November 24th and I have…
I ordered on November 24th and I have not received anything. My credit card was charged for the full amount, yet it has been over three weeks and I have not received the items. The email says they were shipped and would take at most 5-7 days, but it has been over three weeks. I have sent multiple emails asking g for updates and I am told it will be here. These were Christmas presents and with Christmas less than a week away I am worried I will not have anything for these family members.
24 november 2022
Svar från Argie
Hi Jill, we're so sorry that this is your experience and understand how frustrating it is. If you would prefer, feel free to email us again and we can offer you a refund instead.
I ordered my sheets on early November
I ordered my sheets on early November. They have been in Bew Jersey since November 24. I have been charged for them
However, customer service has been great!
17 december 2022
Svar från Argie
Hi Renee, we're so sorry that this is your experience! We're trying our best to get to the bottom of this. If you haven't already, please email us at hi@mysilvi.com with your order number and we can issue a refund.
Places an order 11.27.22 and it is now…
Places an order 11.27.22 and it is now 12.17.2022 and I haven’t received my items.
17 december 2022
Svar från Argie
Hi, we apologise for the delay! If you haven't already, please email us at hi@mysilvi.com with your order number and we can issue a refund.
I placed my order over a month ago and…
I placed my order over a month ago and I'm still waiting for it to arrive. I've spoken with customer service and it's a logistics issue but geez!
18 november 2022
Svar från Argie
Hi, thanks for reaching out to us. Unfortunately it is beyond our control at the moment, however we are trying our best to resolve the issue and get the parcel to you as soon as we can. We're so sorry for the inconvenience!
I haven’t received my order
I haven’t received my order, and I haven’t received any communication about it. Pretty frustrating. When I reached out after 2 weeks I was told it was held up in customs, but the tracker says it was in New Jersey, so…? Then nothing.
25 november 2022
Svar från Argie
Hi Cara, apologies for the delay! We're trying to resolve this to get your parcel out to you as soon as we can. If you would like, we can organise to issue you a refund, let us know!
Great quality product and the customer…
Great quality product and the customer service was incredible. Definitely recommend!
25 november 2022
Svar från Argie
Thank you for the kind words, Gemma!
Best bedding company ever!
Bought my pillowcase a while back and recently got gifted their duvet cover for my birthday. They're so soft and cooling. Perfect for the summer.
14 december 2022
Omdöme utan inbjudan
Svar från Argie
Happy birthday Will! And thank you for the review :)
Svar från Argie
Thanks for the review Riley :)
Pay attention to care instructions
Good instructions provided. My only wish would be that it came with a sample of pH neutral detergent to allow to wash and start using right away. It took me a few days to find the pH information for the laundry soaps we had on hand (none were neutral unfortunately).
15 december 2022
Svar från Argie
Hi there, thank you for sharing! We're working on expanding on laundry strips outside of Australia so you can try them out too :)
Didn’t get my order
15 december 2022
Svar från Argie
Hi Shawn, apologies for the delay on shipping. Please email us at hi@mysilvi.com if you would to arrange a refund.
I still haven't received my order
I still haven't received my order, it's been a month. Customer service said "it must be stuck in customs like the rest." Cool.
10 december 2022
Svar från Argie
Hi Shalene, we're really sorry that this is your experience. We're working hard to resolve these delays, if you would like a refund please let us know and we can organise it!
Still haven't received my order from…
Still haven't received my order from November 21st.
21 november 2022
Svar från Argie
Hi Susan, we apologise for the delay. If you haven't already, please email us at hi@mysilvi.com and we can organise a refund.
The item has not been received
The item has not been received. It's been 2 weeks since shipment. The order was shipped on the 28th of November, it is now Dec 13th. It hasn't reached the USPS yet, it's been stuck in a holding location this entire time according to the tracking link. Customer service responded quickly but has not provided a solution.
13 december 2022
Svar från Argie
Hi there, thank you for your review. We understand that this is frustrating, but unfortunately the shipping delay is beyond our control. We're working hard to resolve this! Please let us know, if you would a refund and we can organise this for you.
Good customer service
I had a great customer service! After i receiveid a broken pillowcase, the team sent me a new one super quickly! Love my new pillowcase!
12 december 2022
Svar från Argie
Thanks for the review Eve!
Suoer Slow Delivery
I have not yet received the pillowcase - it has been over 2 weeks since I ordered. Very disappointed.
12 december 2022
Svar från Argie
Hi there, we're so sorry that this is your experience. We're working hard to get the parcel out to you as soon as we can. If you would prefer a refund, please let us know by sending an email to hi@mysilvi.com and we can organise this.
The package never arrived and customer…
The package never arrived and customer service suggested I wait for them to find it when it had been sitting in NJ for over 3 weeks.
1 december 2022
Svar från Argie
Hi Julie, we really apologise for the delay. We can offer a refund if you would like, please let us know!
My package hasn’t been delivered in 3…
My package hasn’t been delivered in 3 weeks the shipping details have not been updated and there hasn’t been any resolution to the issue yet.
12 december 2022
Svar från Argie
Hi Stacia, apologies the for the delay on your parcel. We're working to resolve it as soon as we can, if you would prefer to get a refund please let us know and we can do this!
In love with these pillow cases!
In love with these pillow cases!! They're so soft and my skin and hair have never been better. I even converted my husband and he's obsessed!
1 december 2022
Svar från Argie
We're happy to hear that you and your husband love Silvi!
Missing item
I’m still waiting for my pillowcases to arrive. Several inquiries with customer service support have not resolved the issue.
12 december 2022
Svar från Argie
Hi Kathy, we're so sorry that this is your experience. Unfortunately, the delays are beyond our control however we're working hard to resolve this. If you haven't already, we can organise a refund for you. Please let us know!
Great quality product and top notch…
Great quality product and top notch customer service. Would not hesitate to buy again.
11 december 2022
Svar från Argie
Thanks for the love Jac!
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