Booked IMG meet & greet at Luton airport for 16 Sept. Called when 30 mins out to be advised the service was no longer meet & greet (due to issues with LTN Airport) and now had to find a car park in t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terrible, my car covered in dust, no office, looks like a dodgy business. Money stolen from door pocket (collectable £2 coins) and centre console £1 coins and all 50 pence, only pennies left. That's t... Se mer
The process itself was straightforward, but the overall experience wasn’t as smooth as expected. It took a while for the car to be brought back on return, which was frustrating after a flight.... Se mer
Great service only 12 miles on the car, my wish was only wished it was closer to the terminal for bag drop and collect. Anzar was very friendly and did offer to bring the car to the arrivals terminal... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a wonderful experience at Luton…
I had a wonderful experience at Luton airport meet and greet. Booking was very easy. Directions were straight forward. I was meet promptly at the meeting point. In my return I came back a day early and there were no dramas. That was 3am in the morning. Great service
It’s been very good
It’s been very good , my plain been late and they didn’t charge me extra. Thank you
Ok and easy to communicate but:
Ok and easy to communicate but:
This is a meet and great in the mid stay parking which is 7-10min walk to the airport.
Not in the car park 1 - Luton
I had a great experience with this…
I had a great experience with this company. Booked 8 August to 12 August The driver was waiting for me to take my car at Luton. He was polite and friendly. When I returned just after I landed I phoned and they said they were sending a driver with the car. By the time I had walked to the car park he was a couple of mins away. This is really good because you meet at the drop and pick up zone and there is 15mins carparking. It allows time to get your bags in, get your route up and drive out. The driver was very nice and polite. Thank god he put the aircon on and got the car cool for me as it was 31° outside. Car in perfect condition mileage as it should be. I will definitely use them again as they were well priced and so efficient. I literally could not fault them
Asked to be collected from the car park outside the terminal
Very happy with this service we received our cars at the terminal soon as we arrived no waiting time and the driver was so polite and professional. Thank you
Not a meet and greet service
I don’t get people and their wonderful reviews?? This is NOT meet and greet. It’s actually dishonest to call it that. You have to drop your car and the mid stay car park and walk to the airport with all your luggage etc. on your return again you have to walk (in the rain) to the mid stay , roughly 10-15mins and wait for them to arrive! I wondered why I didn’t just pay for mid stay parking and not have someone putting miles on my car , wherever they park it! Ask yourself why you want meet and greet? To go straight in drop and walk stress free into the terminal. I suggest you rename your company
Brilliant and such a quick pick up and…
Brilliant and such a quick pick up and lovely and friendly people
Avoid at All Costs – Irresponsible and Dishonest Service!
I left my car with Luton Meet and Greet Airport Parking for just three nights, and it was returned to me with the entire camera system damaged — including the camera module, cameras, and parking sensors. None of it was working when I got the car back.
I called them immediately, and they told me to email in. After taking the car to a mechanic, I was informed that the damage most likely occurred due to the car being jump-started — something that can easily damage the camera module if not done properly. This means the battery must have gone flat while in their care, and they jump-started it without my permission, without informing me, and clearly without the necessary precautions.
To make matters worse, it took 45 minutes to return my car, when their service states 15 minutes. That delay, in hindsight, is highly suspicious and raises serious concerns.
When I contacted them to resolve the issue, they refused to accept any responsibility, would not provide CCTV footage, refused to investigate properly, and simply denied everything. I am now pursuing the matter through small claims court because they’ve left me with a £700 repair bill and no accountability.
Appalling service, zero professionalism, and a total lack of care or honesty. I wouldn’t trust them with a bicycle, let alone a car. Do not use this company!
Great car park experience
Great car park experience, helpfull staff and good value for many as well!
Happy to book again!!
Professional experience
Saadi was very professional and polite. The whole experience was quick and easy. I’ll definitely be recommending this company to other people to use.
Avoid this car park
Very dodgy car park, far away from the airport, I haven't got any receipt fot leaving the car there.
When I had made out the initial booking wasn't specified that another fee for pick and drop off has to be paid.
Hidden charges.
Good service 5star
Excellent service. Will definitely use again.
Excellent service. First time using them and will use again. Arrive at the yard and they took us straight to the terminal, please be aware in the small print you need to pay to enter and exit car park but still makes it a cheap service.
Excellent, friendly staff and when we arrived back they brought my car to the terminal so I could set off home straightaway without the hassle of going back to the yard. Great service. Left car for 10 days and very highly competitive
Very good service and happy ending
Very good service and happy ending
ITS NOT MEET & GREET
ITS NOT MEET & GREET!
Your basically given your car to a complete stranger.
We had to walk from the mid stay car park to the terminal which is approximately 10 to 15 minute away. On return we were told via email, the car would be delivered back in the multistorey car park level three. This was not the case.
We had to walk back to the midday car park and waited an extra 30 minutes, an hour in total.
At no point did I feel comfortable that this car parking service had my best interest at heart.
I have no idea where the car was parked. I have no idea if the drivers were insured. I had no idea. They even had a license.
There was no identification that the people who took and returned the car was actually working for this company.
I would strongly advise not to use.
Do not use - shuttle service would have been quicker & easier
The 'meet' service was fine although it was a 15 min walk to the airport terminal. However, when we returned we phoned at 23:30 as we disembarked the plane to be told our car would be brought round in 40 mins. We cleared security and got back to the meeting point at 00:00, but our car didn't arrive until 00:30 - a total of an hour from our initial phone call. We were left sitting on the pavement in the mid-stay car park waiting for 30 mins. Would have been much better off with a shuttle service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








