Customer Service is Excellent. Aside from the awesome products, which speak for themselves really. What made me want to write this review, was the decisiveness of the customer services team with r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought some rings, 1 broke in like a month. Contacted them and they said they’ll send me another one when they drop. It drops they didn’t say anything abt it so I messaged them everyday for weeks. The... Se mer
Excellent quality materials with great designs and craftsmanship. Clothing fits really well and can be worn by anyone. The guys running the stand at Sneakerland were really nice to me and my friends.... Se mer
A few friends and I went to Sneakerland and Medicle Studios were one of the vendors there. They were by far our favourite one there. The guys running it were super friendly and the clothes are amazing... Se mer
Företagsinformation
Skrivet av företaget
Medicle is a jewellery brand born from movement — late nights, long flights, loud rooms, and quiet moments in between. Designed for creatives, artists, and those who live outside the lines, Medicle pieces are made to be worn daily, not saved for special occasions. Each design balances durability with intention, crafted in 925 sterling silver and built to move with you — on stage, in transit, or off the grid.
Kontaktuppgifter
854 Beaufort St, 6052, Inglewood, Australien
- info@mediclestudios.com
- mediclestudios.com
3,8
Bra
42 omdömen
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lying customer service
Bought some rings, 1 broke in like a month. Contacted them and they said they’ll send me another one when they drop. It drops they didn’t say anything abt it so I messaged them everyday for weeks. They get back to me after a month saying they’ll send it. It’s been a month and I got nothing. This happened in August. It is now Feb. very bad experience
6 februari 2026
Omdöme utan inbjudan
Svar från Medicle
Hey! Do you mind sharing with us why you’ve left this review? We are always looking to improve our service but this doesn’t help us know where we went wrong. Thanks!
Great product
The products are great, and service was good. I found the size range a bit too limited
8 december 2025
Quality rings that have unique designs…
Quality rings, I’m constantly getting asked where they’re from. Great customer service as well!
14 november 2025
Omdöme utan inbjudan
Amazing quality and service!!!!
Amazing quality and service!!!!! Would recommend 👌🏼👌🏼
6 januari 2026
Omdöme utan inbjudan
Great service & Product
Great service & Product
Awesome responses from the admin. The rings are great, nothing to complain about. The rings are still holding up well after 3 months of wearing.
1 oktober 2025
Omdöme utan inbjudan
Great rings
Great rings. Love the fact they are adjustable and unique.
7 januari 2026
Omdöme utan inbjudan
Customer Service is Excellent
Customer Service is Excellent.
Aside from the awesome products, which speak for themselves really. What made me want to write this review, was the decisiveness of the customer services team with regards to any queries and problems I had with the products. This lets me buy and enjoy their products stress free in the future!
7 januari 2026
Omdöme utan inbjudan
Great quality
Great quality rings, I wear it pretty much every day! Hella compliments
5 januari 2026
Omdöme utan inbjudan
Great quality rings
Really good quality rings, wear them everyday. Love the designs always get complimented on them!
6 januari 2026
Omdöme utan inbjudan
Doesn't honour their return or exchange…
Doesn't honour their return or exchange policy at all and ignores all customer service emails - customer support is non existent. Order at your own risk.
10 april 2025
Omdöme utan inbjudan
Svar från Medicle
Hi Tim, we're really sorry you had this experience, at the time I was unable to manage all the orders we had efficiently, and there was a lack of communication.
Since then we have hired a customer service manager who ensures all order enquiries (including returns and exchanges) are handled properly.
If you'd be keen to give us a second chance please let me know and we will sort something out.
Scam!!
Scam!!! Ordered a ring a month ago, also had to pay 21.95 euro’s of shipping costs and i never received anything.. Have sent them 4 e-mails and a dm on Instagram and never got any response. Dont order here!!
20 mars 2025
Omdöme utan inbjudan
Svar från Medicle
Hi, we're really sorry you had this experience, at the time I was unable to manage all the orders we had efficiently, and there was a lack of communication.
Since then we have hired a customer service manager who ensures all order enquiries are handled properly.
If you'd be keen to give us a second chance please let me know and we will sort something out.
Never Received My Item
Really like their designs, but I never received my item. My local courier stated that they could not deliver the package since the sender inputted in an unverifiable address. I also gave Medicle Studios ample time to respond and they never did. Now the least they could do is refund me, but it looks like they aren't even going to do that. I really wanted to support them, but it looks like they don't care about their customers. I'm honestly really disappointed.
9 mars 2025
Omdöme utan inbjudan
Svar från Medicle
Thanks for calling this out — you’re right. This order was impacted during a period where our fulfilment systems weren’t performing to our standard. Since then, we’ve rebuilt how we process, track, and communicate orders to prevent this happening again.
If you’re open to it, please reach out to us directly — we’d genuinely like the chance to make this right.
Svar från Medicle
Hi Anthony,
We never stated our rings were silver, as our website says they are alloy (brass) and require more care and less frequent wears. However, our upcoming batch will all be sterling silver which is must more durability and longer lasting as requested by our audience! Please message us if you’d like a discount code for our new stuff!
Ring fits well and is a really cool…
Ring fits well and is a really cool design. Can’t stop wearing it
13 september 2024
Lack of customer service
Size guide was not updated so they were happy to work it out. Practically non-existent customer service afterwards and did not reply to any of my enquiries or follow-ups.
29 juli 2024
Svar från Medicle
Hi Andy, we're really sorry you had this experience, at the time I was unable to manage all the orders we had efficiently, and there was a lack of communication.
Since then we have hired a customer service manager who ensures all order enquiries are handled properly.
If you'd be keen to give us a second chance please let me know and we will sort something out.
Have sent multiple email enquires with…
Have sent multiple email enquires with no response
21 april 2024
Svar från Medicle
Hi Louis, we appreciate you sharing this. During this period, our response times weren’t where they needed to be. We’ve since improved our support workflows to ensure faster, clearer communication.
Thanks for holding us accountable — it helps us improve.
The clothes are the perfect size
The clothes are the perfect size, the model height to base the size of is very helpful. Very comfy and looks great
29 december 2023
The best quality clothing I have ever…
The best quality clothing I have ever tried! Amazing customer service, and delivery was extremely quick! 😊
Will definitely be recommending this shop!
29 november 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.