Prompt response and shipping. Mediven comfort thigh high stockings class 11 Easy to put on . Comfortable However would like roomier toe box. Was under the impression that this would be the cas... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm so satisfied with my new Duomed, closed toe, compression stockings. They are so comfortable, plenty of room around my toes, and easy to put on, but still giving adequate support. No problems with... Se mer
Företaget har svarat
FYI latest feedback from client re her pantyhose mediven® plus Compression Pantyhose Black CCL3 / 4 (IV) / Petite - Closed Toe . 2 pairs they have both laddered early on, bought by me for her this ye... Se mer
Företaget har svarat
Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Se mer
Företaget har svarat
Företagsinformation
- Tillverkare av medicinsk utrustning
- också i
- Försäljare av medicinsk utrustning
- Leverantör av utrustning för sjukgymnastik
Skrivet av företaget
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Skrivet av företaget
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Kontaktuppgifter
4/13-21 Hallmark Street, 2145, Pendle Hill, Australien
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4,5
Utmärkt
356 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I received product no problem
I received product no problem. I was unable though to try it on until 3-4wks after needing to use it and had ensured to measure my neck circumference to avoid any issues with sizing. After trying it on and having it be no where near fitting (way too small) despite my measurements falling within the size guide, I immediately emailed Medi Australia only to be told that there is nothing they can do because it falls outside of the 2wk return policy. It is in perfect condition with all in tact packaging but of no use to my neck.
27 juni 2025
Svar från medi Australia
Thank you for taking the time to share your experience. We're genuinely sorry to hear that the sizing of your product didn’t meet expectations, despite your efforts to follow the size guide. We understand how frustrating this must be, especially when the item is in perfect condition and unused.
While our standard return policy is 14 days, we did attempt to reach out to you to explore possible solutions, and presented you with several options, but unfortunately didn’t receive a response. We always strive to support our customers wherever possible, even outside of policy guidelines, and regret that we weren’t able to connect.
Excellent quality products
Excellent quality products, tights and compression stockings were purchased. Delivered with great packaging. Would like to see the tights in colours and for short folk.
26 juni 2025
Svar från medi Australia
Thank you for your feedback. We are glad that you loved our product.
Svar från medi Australia
Thank you for your feedback. We are glad that you loved our product.
Slow Delivery.
Quality items with some items over-priced.
A good choice of items to choose from.
Unfortunately, the downside is very slow service and delivery when you need something urgently.
20 juni 2025
Svar från medi Australia
Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.
I have been using knee bands from 8…
I have been using knee bands from 8 years for my sports(cricket) due to ligament reconstruction. I used genumedi plus with straps now.. Frankly speaking it still comes down and doesn't stabilises on the knee..
I would say still a lot of work left to make it more robust. Having said that it is extremely useful for stabilisation during sports and hence using it from 8 years 🙂
27 juni 2025
Svar från medi Australia
Thank you for your feedback. We are glad that you loved our product.
Delivery was quite slow.
Delivery was quite slow.
Product was not as described. Below knee purchased. Packaging indicated below knee. Product was definitely above knee when opened and tried on.
25 juni 2025
Svar från medi Australia
Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.
The service was great
The service was great, the staff was brilliant. Overall a great experience,
12 juni 2025
Svar från medi Australia
Thank you for your feedback. We are glad that you loved our product.
Svar från medi Australia
Thank you for your feedback. We are glad that you loved our product.
Svar från medi Australia
Thank you for your feedback. We are glad that you loved our product.
I made errors in sizing and had to…
I made errors in sizing and had to return items for exchange. They were wonderful about what was my mistake and have cheerfuly arranged an exchange. Very courteous to deal with. If I could give more than five stars I would!
27 maj 2025
Svar från medi Australia
Thank you for your feedback. We are glad that you loved our product.
Back Brace Sizing Issue
Received back brace which was way, way too large and not usable (we did measure). Immediately responded in May, now near the end of June and still no response. Like all company's there immediately for a sale, nowhere to be seen when the service is poor.
17 maj 2025
Svar från medi Australia
Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.
It really tight
It really tight
Not because I bought the wrong size, I would probably go a size up
I bought M size the ankle felt so tight
8 maj 2025
Svar från medi Australia
Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.
Svar från medi Australia
Thank you for your feedback. We are glad that you loved our product.
Fast postage
Fast postage. Compression stockings are true to size and very good quality.
29 april 2025
Svar från medi Australia
Thank you for your feedback. We are glad that you loved our product.
Excellent fast service
Excellent fast service. My husband was really happy with the brace received but unfortunately it was faulty. One email and a couple of photos sent and a new one arrived in two days. Very happy with the product and the service.
27 april 2025
Svar från medi Australia
Thank you for your feedback. We are glad that you loved our product.
Gloves for compression stockings99
Gloves were delivered quickly mu h quicker than expected and I was more than happy with the quality.
13 april 2025
Svar från medi Australia
Thank you for the feedback, we hope to serve you again soon!
Medi's clinical advisors are always…
Medi's clinical advisors are always available to assist with complex cases for measuring accurately.
21 april 2025
Svar från medi Australia
Thank you for the feedback, we hope to serve you again soon!
Great service
Great products, great response from the customer service. I highly recommend.
17 april 2025
Svar från medi Australia
Your feedback means the world to us. We hope to serve you again soon!
Another happy customer
I used your 1300 number to connect to your subscription service. As always i found your staff incredibly efficient, helpful & friendly. Thank you
16 april 2025
Svar från medi Australia
Thank you for your feedback, we always strive to do the best for our customers. Hope to serve you again!
Compression stockings are really…
Compression stockings are really comfortable, fit well, sheer full class 2 compression great for a wedding, came early enough when requested for the event.
6 april 2025
Svar från medi Australia
Your feedback means the world to us. Thank you! We hope to keep serving you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.