Placed an order over 2 months ago. Information about product dispatch etc was on the order portal but the dates etc were not actually mentioned on order confirmation, so I had no reference. I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Abysmal customer service, answer was always very unhelpful or ignored. Order for a teenager placed in February, received in June. No possibility to change sizes as a result of their long lead times. W... Se mer
I was searching for some specific trainers, and they were cheaper with McKeever than some of the usual sites such as Sports direct and RunInn. After purchasing I saw some of the reviews on here... Se mer
Just coming here to write a positive review after my order of some trainers was delivered today. Before ordering I read some of the reviews on TrustPilot, and was uncertain about placing an order, but... Se mer
Kontaktuppgifter
113 Charlestown Road, bt635pr, Portadown, Storbritannien
- 02838392233
- cs@mckeeversports.com
- mckeeversports.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wrong Shipping Info & Unresponsive Customer Service
The product page and order mentions Royal Mail Tracked 24 shipping, however no tracking number was provided on despatch or after requesting for it.
As of today, there is no sign of the package, neither of the tracking number, nor of any response from the customer service.
Ordered last Wednesday it’s now Monday…
Ordered last Wednesday it’s now Monday and still haven’t received my parcel after paying for 48 hr delivery!
It means a lot to have a commemorative…
It means a lot to have a commemorative top with the 1926 team names in the weave, thank you! <3
Rude Customer Service
Placed an order over 2 months ago.
Information about product dispatch etc was on the order portal but the dates etc were not actually mentioned on order confirmation, so I had no reference.
I sent a polite follow up email just enquiring about delivery since it was over 2 months and received a very snarky passive aggressive response from customer service.
I don’t think that’s acceptable or professional.
Abysmal customer service, 4 month delivery delay
Abysmal customer service, answer was always very unhelpful or ignored. Order for a teenager placed in February, received in June. No possibility to change sizes as a result of their long lead times. Would not recommend this company, if I could give 0 stars, I would.
I ordered a pair of football boots and…
I ordered a pair of football boots and paid extra for Royal Mail Tracked 24 delivery because we needed them urgently for a football tournament. The order was confirmed on 23 June, and for several days the status remained "We're preparing these items for shipping." I waited patiently, assuming everything was on track. After hearing nothing, I called customer service myself. Only then was I told that the boots were actually out of stock and that my order would be fully refunded. The problem isn't the refund. The problem is that nobody informed me the item wasn't available. I lost several days waiting, believing my order was being prepared, when in reality there was no stock. Had I been told immediately, I could have ordered the boots elsewhere in time for the tournament. What made the experience even worse was the phone call. When I explained how disappointing the situation was and that a refund didn't solve the fact that my child now had no boots for the tournament, I felt my concerns were dismissed. The representative's reaction came across as if she was laughing at my frustration, and the call was ended before I had finished speaking. That left me feeling completely disrespected. Poor stock management, poor communication and a very disappointing level of customer service. I won't be ordering from McKeever Sports again.
Thieves!
Thieves!! Do not order from here. I Ordered clothes a month ago never arrived never refunded me. In the process of getting legal advice as they haven’t returned any of my emails ir calls
Bought boots start of May
Bought boots start of May. After 10 days hadn’t heard anything so emailed but no reply. After another week I rang them, no answer and voicemail full so couldn’t leave a message. Emailed them again no reply.. wrote to them via contact us button and eventually got a reply saying that it’s out of stock would I like something else.
Good selection and a decent price
Good selection and a decent price. Delivered on time.
The most awful company
The most awful company, where is your customer service? Ordered shorts on the 2nd of May since then 3/4 emails sent, enquiry form submitted yet still no reply. Stay clear of them absolute scammers. Not sure how this company is up and running stealing peoples money. Awful awful awful
Poor customer service
I bought a jersey as a gift on 2 May and followed up to make sure it would be delivered in time as I needed it for the 28 May. I was told the jersey would be shipped in 2 weeks, however it’s been over 3 weeks and it still hasn’t been shipped and they are not responding to any of my emails or messages. Really disappointing and overall really bad customer service
Wrote to them twice last week about a…
Wrote to them twice last week about a return- now the window for returning is closed. It was my 4th pair of a particular Hoka shoes and I've never had a problem but these were unwearable. I'm not sure what the problem was but they should have answered my questions. I will never buy from them again.
I would have given 0 stars if that was…
I would have given 0 stars if that was an option. I placed an order on 30th April and further chased this morning to be told it stuck in the system and wasn't presented for pick due to a new system they implemented. Tried emailing and phoning them over the last 2 weeks and not as much as a decency of a reply or update. Weren't able to confirm to me when it would be "picked" and no assurances so I've just requested a refund. No care whatsoever given. Zero customer service and zero ownership of their down fall and mistakes.
Bad customer service
Ordered a Jersey, May 5th. Still hasn’t been received! Nor sent out. I ordered in plenty of time for the match it was needed for. I’ve had to travel 40 mins to a shop to get it as not to disappoint my son! Paying twice now for it. No replies to emails/messages and phone line not accepting calls. Very bad customer service. Not facing the issue is making it worse!! I just wanted to cancel my order.
2 weeks and no contact
Ordered a pair of runners on 4 May for an upcoming marathon in plenty of time when the site says 1-2 days for delivery.
Two weeks later and no update on my order but an automated email to say we haven’t forgotten you.
When I phoned customer service they have an automated voice message to say they’ve decided to not have their customer service team work for the week due to the demand …
Steer clear of this company, horrific customer service.
Terrible customer service
Terrible customer service. Ordered a jersey on the 3rd may. Nothing since. They sent an email saying we haven’t forgot however any email I sent requesting an update I have received nothing back. Terrible from this company. I will not be ordering again from them
Ordered 3 Jerseys
Ordered 3 Jerseys, never arrived. Very poor customer service. No reply to many emails, and no reply to Instagram message either. Avoid!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








