McDonald's Omdömen 100

Got wrong order (again) Highfields Qld. They asked for it back to give wrong order again. Chick at window blew up that it was my fault for wrong order. Drink got spilt and meal thrown at me. I notice staff turn over has been an issue, why no service. Robots will replace.
When trying to use their website to provide feedback it errors..

The 'flagship' store in Collingwood is simply filthy. I have photographs which I wish I could upload. To demonstrate. The filth in the dining area was not addressed for the 45 minutes of my stay and I suspect had been in this condition for a considerable time and will remain so.

When I’ve asked for a crispy wrap everytime I’ve gotten one it’s moochy and not cooked properly. So this I asked to made sure it’s not like that and it’s the same.

Jordan from the Coffs Harbour Restaurant today is the most friendliest helpful Gentleman.
I sat down forgot to get serviettes and he come and asked If I would like some and went to get them for me.. He kept the Restaurant clean and also helped deliver food to people..Such a pleasure seeing such an enthusiastic team member..Keep up the good work
Jordan..xxx

Beeliar store
I had to wait almost 45 minutes just for 5 items and the staff won't give any customer services.

* Kiosk did not print order / receipt
* Consistently NO staff in sight of counter to assist customers
* Customers in store clearly lower priority than McDelivery orders and drive through
* Stale lukewarm fries
* Lukewarm "HOT" apple pie - when asked to change for a fresh one, second one given was just as cold (I think he went around the corner, came back and gave the same one back to me)
* Bins full to overflowing
* Tables not cleaned

I went to McDonald's (Geelong West) last night and I overheard one of the female employee's say that all the female employee's work at Cs Stiptease and realised that's why I keep getting infected from their food and why they have lost most of their customers, it's dirty and illegal and that's Geelong Police making them take their clothes off for an extra dollar so now I know why they are all guilty of Negligence and need to be punished for that because I am so sick of them ignoring their civil duties and a large part of their work duties, because once again, I wasn't given a receipt or asked if my order was to dine in or take away. There will be complaints elsewhere because they're going to have to put their 1.5 meter social distancing signs back up and it would be good to replace the human employee's with robots because the Geelong Police have destroyed the lives of 50 females that I'm aware of. Out of all the female employee's that they have doing sex work, none of them will ever be a good partner for any male because they're not allowed to give out sex for free, they are made to infect their customers, it's not possible to sleep with them, if they do sleep with a male, their homes are turned into unlicensed brothels and the males are treated equal to their female partner and bullied for it so for the safety of everybody around me I have to recommend that people don't go their until McDonald's can protect their employee's from the Geelong Police destroying their lives. They will misguide the poor girls into believing it's just short term but the sex workers don't get out of that unscaved, once they're finished with them they make sure they can't have sex ever again.

This is the third time have been in the store at South Road Edwardstown, it hasn't been a positive experience every time put my order in for a coffee or caffe latte, it just sits on the shelf until one of the staff realises it is sitting there, sometimes up till 15 minutes, not good enough staff!

Quakers Hill store. Worst in Australia by far. Consistently out of stock on various items, long wait time in drive thru before being served, dirty inside and incorrect items in orders every time you visit. Can’t believe they are allowed to operate to such a low standard. Observed over a two year period.

Tried mc spicy chicken burger nothing but a dried out chicken and lettuce waste of $10.00 bring on Wendys

Capalaba McDonalds

Customer Service the worst I’ve seen in a McDonalds!

30 mins wait for an order in a V quiet restaurant

When we complained no one took ownership and still we waited too long.
No apology. In fact the male staff member with the v blonde hair showed arrogance and was rude when finishing the order.

Feedback for him-Customer Service is not the industry for you.

This restaurant has no leader or organisation.

Poor-very poor

Chris from Doncaster East helped me order the meal I wanted and he literally helped do my whole online order for me. Great service and friendly as well. He was busy yet he took the time to help me. Plus your manager was also very helpful too and I apologise I don’t know her name.
Thanks so much for your service.
Susan Kilmartin

Most of the young workers are OK but a lot if them are rude and their fake smiles are a joke

I was at my friends house and we ordered 3 big mac meals to separate between 2 people, the delivery took half an hour when McDonalds is 5 minutes away from the house I was at, when the bags of food got there they were soggy and cold.
What I think is pathetic is when I went to get my food out my bag I was missing everything except 2 burgers that weren't even the burgers I ordered, when I called your company to ask for either a refund or my actual meal and the person on the phone laughed and said to me "Sorry but we're busy at the moment".

Me and my friend I was getting food for went into MacDonald's to get our refund or a whole new meal the person at the counter gave us attitude, kept laughing at us then we finally got the meal we ordered.

I just had fillet of fish and fries from McDonald's Newcomb. It seriously tasted like cardboard, fries were cold. McDonald's has lost its way 'Not lovin it'. I will never buy from McDonald's again!

Just had a meal at Albion Brisbane. We ordered via the electronic system. Placed the order for table service. This did not occur as we had to go to the counter to pick our meal. There was not a clean table in the whole of the restaurant when we arrived. There were no customers in the restaurant when we arrived. A young lady came out to clean the tables while we there, and did so with no enthusiasm at all. There was no hurry. The manager had no idea what was going on in the restaurant as he was caught at the takeaway window and didn’t leave it.
It took over 20 minutes for the meal to be prepared. And then it was not as ordered.
It appears that they are trying to save money and meet company benchmarks.
The table beside us was still not cleared and we had been in the restaurant for 45 minutes.
Very disappointing.
As only a couple months ago, I gave them a positive review. They appear to have fallen downhill big time.

I went to McDonald's Geelong on the Cnr of Ryrie St & Yarra St with my Mum on Saturday 1st April 2023 afternoon for Lunch with my Mum and I had the Grilled McChicken Burger and my Mum had a Chicken Wrap. The food was terrible so I avoid this place at all costs also while she was getting me a Hot Chocolate the lady just opened the back door of my Mum's car and she dropped 2 bags of food on the floor without asking, which is totally inappropriate.

Ordered Iced Coffee on full cream. After waiting close to 10 min was told they had no full cream and would I accept skim to which I agreed. Now they are located in a shopping centre above Coles and Aldi who both sell milk from the daury section. It took close to 20 mins to get my order from when I arrived at the counter maybe 15 mins from when I placed my order. First sip of the Iced Coffee was terrible. I took it home and made it suitable to drink. No more skim milk iced coffee - unlikely to order from Redbank Plaza in the forseeable future

will never eat at McDonalds West Lakes SA again. The toilets were beyond gross my husband said there was urine all over the floor which workers would be walking in and transferring to the kitchen. The food was horrible and the restaurant was also filthy.