Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

All I can say is wow... Maxview stepped in to assist with a replacement cable that was damaged a 2 days before a holiday road trip. The level of care Julie showed, going to find the part, making it... Se mer

Betygsatt 5 av 5 stjärnor

The maxview aerial booster fitted to our Motorhome lost power whilst on site. We rang customer service to get advice and established the unit had failed. After supplying our details a new replacemen... Se mer

Betygsatt 3 av 5 stjärnor

De Maxview Roam X werkt zeer goed, maar de App daarentegen is een ramp. Ik kan maar zelden contact krijgen met de router via de app. Deze zou ontwikkeld zijn voor een eenvoudige en efficiënte bedienin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I bought a Maxview Precision portable satellite system from an electronics firm on the internet about a month ago. After using twice the unit stopped getting power to it. I contacted the electronics f... Se mer

Företagsinformation

  1. Tillverkare av bildelar

Skrivet av företaget

WiFi systems, satellite systems and TV aerials for motorhomes, caravans and campervans.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

45 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Maxview seeker 85cm…

In May 2013 I had a Maxview seeker 85cm automatic dish fitted to the roof of my new motorhome. I had an issue after 4 years when the LNB went faulty. It was replaced free of charge even though the system was well out of warranty.

A few years ago, I updated the 2nd LNB using a kit provided by Maxview, to enable me to use Sky Q. Which is just brilliant as I tour Europe and love to take Sky with me. I have found that all channels are available until you cross the Pyrenees when you lose the likes of BBC/ITV etc, but all the premium Sky channels are still there and the vast majority of the other like Gold/Discovery etc.

Over the years, Sky have changed how they transmit their “locator” beam which is how systems like mine auto find the satellite. Each time, Maxview are all over it and send out new firmware to keep things on track. This is the reason I have decided now write this review….Stuck in Spain with the satellite not locking on on 12th Sept, I daw on the website Sky had changed things around again. I contacted Vicky at Maxview (who is brilliant by the way having dealt with her previously) and the matter was sorted in five minutes.

The bottom line is this, the company is probably the best I have ever dealt with. My British made satellite system is still going strong over 10 years after it was fitted, having survived 72,000 miles of the worse roads the UK & Europe could throw at it.

I wholeheartedly recommend this company and their products to you.

12 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service.

I inherited the Maxview system when I purchased my motorhome and I have been using it for two years trouble free. Last week it went offline so I contacted customer service who answered the phone in just a few rings and the operator talked me through downloading an update and installing it. All good. It's so rare to get this level of service. Thank you.

14 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently purchased the Maxview Roam X…

I recently purchased the Maxview Roam X from a company in Germany (not available in France where I live).
However, when it came I was missing the roof clamp.

I called the company in Germany and they asked that I send photos of the contents of the box in order to receive a roof clamp.

I decided to call Maxview in the UK after the fitter suggested it. I called and to my surprise not a problem, they would ship me the part at no cost to myself.

It arrived this morning a few days after the call.

Thankyou Vicky and all the helpful people in customer services.

Richard Waldron

14 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

MAXVIEW POOR QUALITY PRODUCT & DREADFUL CUSTOMER SERVICE.

I bought a Maxview Roam X & having only used it three times the SIM1 card slot has disintegrated. As it is less than a year old, I returned the unit for repair only to be told it can not be repaired & the issue was caused by user error. This is simply not true! I have inserted cards into both SIM1 & SIM2 slots with no problems with slot 2. I am always extremely careful when inserting or removing SIM cards from any of my equipment & haven't had any issues with any other items I use. On inspection, the SIM card holders are very delicate plastic sliders which simply collapse through normal use. The delicate unit was returned via courier in a basic Jiffy bag giving very little protection & I have yet to plug it in to see if any transit damage has occurred. Fingers crossed there. I am now stuck with a router with only one slot that works & wondering how long before the remaining slot breaks leaving me with a useless piece of rubbish. This is extremely bad after care service from Maxview, I'm extremely disappointed & would advise any potential customers to avoid this product. It is a shame Maxview don't stand by their product & carry out warranty repairs as they should.

22 augusti 2023
Omdöme utan inbjudan
Logotyp för Maxview Ltd

Svar från Maxview Ltd

Hi there,

It can be the case that the SIM tray has been damaged, if this has not already been resolved I would recommend to send us the router for the attention of Ben as discussed on Trustpilot and I will make sure that the router is inspected specifically with the SIM trays in mind, if there is any fault we will happily replace the router without quibble. Apologies this was not resolved on the first sending back.

Ben
Director

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