Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have been with this company for over 10 years and I have always had peace of mind when it comes to dealing with them. On the very rare occasion something goes wrong their response is prompt and... Se mer

Betygsatt 5 av 5 stjärnor

I have been with Maxter ( Spiral ) since I think 2009.. and would not consider moving. ! I have had a perfect service... all uptime, few errors ( all caused my end ) and promptly and professionally... Se mer

Betygsatt 5 av 5 stjärnor

I recently took over our domain account from a person who left the organisation. The support from the team at Maxer was excellent in handling the changeover, greatly appreciated thank you.

Betygsatt 5 av 5 stjärnor

Always great help and service, been with them for quite a few years now and would struggle to trust anyone else. These are my go-to for domains and hosting packages. Highly recommend for the sm... Se mer

Företagsinformation

  1. Webbhotell

Skrivet av företaget

Maxer is an independent web hosting and domain provider supporting businesses across Ireland, the UK and beyond. We focus on reliable hosting, straightforward advice and responsive support. We have an experienced team who understand domains, servers, email and websites, and who fix problems quickly when they arise. We provide domain registration, website hosting, managed servers, email services and migrations. Many of our clients have been with us for well over a decade, which we never take for granted. Our aim is simple: stable services, clear communication and long-term relationships built on trust rather than sales pressure.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

378 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Prompt reply

Prompt reply
Always a suggestion and help to solve an issue
I know they will help me or suggest a solution. No matter what happens.
Thanks

20 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional Technical Support from Maxer

Our company recently encountered an issue with our website, and are pleased to say that the technical support team, particularly our tech agent Stefan, handled the request with remarkable efficiency, promptness, and professionalism.

We would like to extend their heartfelt thanks for the outstanding assistance received!

30 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Maxer's excellent technical support

Maxer's technical support team provides a great service as part of my hosting plan (through which I manage several sites running MySQL databases). While I can fix most common or routine problems myself, I have found their responses to my occasional requests to solve more complex issues truly excellent. When you submit a support ticket, they respond very promptly and work hard to resolve the difficulty within hours when possible, and always communicate with patience and courtesy.

29 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service!!

A upgrade to MariaDB was necessary for our forum. We have had no disruptions and everything is working fine. My compliments and many thanks for this service.

9 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always on and always helpful

We've had our business site with Maxer since they took over from the company we were originally with. In all that time we've had no problems with the service. Uptime has been exemplary and support has been second to none, speedy, never condescending and always fixed.

1 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service!!

Excellent customer service!!

Any problem or question I have is answered in a swift manner and detailed explanations are given even to the non technical customer.

If you are looking for a solid web hosting provider with stellar customer support - look no further!

24 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great technical advice

We had a recent problem with spam emails, the quantity of which were becoming a real nuisance. We contacted the tech team and they gave us great advice to enable us to stop the problem. Thank you :)

12 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very Helpful and Moderately Priced

I asked for instructions on how to set up a verified email address. Instead of providing me with help, they went out of their way and just did it for me. No charge! Wonderful tech support and the fees are not bad at all!

8 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Excellent support from Peter Armstrong and team from the very start!!

They reply within a great timely manner and in some cases go above and beyond to help resolve your issue.

Definitely happy with choosing these as my hosting provider. Here's to many more years of top level support!

2 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great pricing and support

Great pricing, but most importantly they give great support. Knowledgable support staff, good response time and have helped me out of some difficult situations in the past

17 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5 Star Service Every time

Opened a support ticket and once again the customer support team jumped straight on it and solved the issue and reported back what had caused the issue with the widget I had added to a site.
I cannot rate them higher, the best tech customer service team I have ever used. It's a pressure off having them behind me and on hand when needed.
You need to have them on your side.

17 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely love MAXER

Absolutely love MAXER. I recommend them to all my clients. Their support team is absolutely top notch. I've worked with a few online hoster's and 'local' location based hoster's, and Maxer is by far the best.
Their pricing is also incredibly competitive for the market.
100% recommend Maxer, I've never had an issue with them.

20 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding Support Always

I've been a customer of Maxor (formerly Spiral Hosting) for many years, managing multiple websites, and my experience has always been fantastic. Their support team is exceptional—responsive, knowledgeable, and always willing to help with any issue or question.

16 maj 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer