The chat widget drops if you switch tabs on a phone, lost the same conversation three times trying to dig out a screenshot theyd asked me for.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sometimes I've only got fifteen minutes before heading out. I can log in, find my usual games and start to play immediately. I like to fit in a quick session without wasting time looking around, espec... Se mer
The “live chat” for support feels scripted. Same phrases, same wording, even typos repeated. I’m not against chatbots, but don’t pretend it’s a real human if it’s obviously not.
I mainly play Book of Dead, Big Bass Bonanza and a few live tables. After a while the casino started showing those games straight away when I logged in. Pretty neat feature listing my historically pla... Se mer
Företagsinformation
Skrivet av företaget
Crown Jewelz - 500% up to £3000 + 150 Cash Spins
Kontaktuppgifter
Storbritannien
- supporto@matidona.com
- matidona.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dark theme depressing
Whole site is dark grey and black with small fonts. After an hour I actually felt tired and grumpy. Maybe some people like it, but I found it oppressive.
Design hurts my eyes
Bright flashing colors everywhere, banners moving, nothing calm. After 20 minutes I had a headache and closed the tab. Can’t they make a simple layout?
Good place for a quick session
Sometimes I've only got fifteen minutes before heading out. I can log in, find my usual games and start to play immediately. I like to fit in a quick session without wasting time looking around, especially when I'm in a hurry.
Didn't expect to enjoy lower stakes
I tend to increase my bets after a win as it's been a winning strategy for me in the past but now I've been doing the opposite instead and I enjoy playing with smaller stakes which lasts longer rather then burning my account too fast.
My browser had saved everything
Logged back in after nearly three weeks away and all my favorite games were still there in the most played-list for me. Nice not having to rebuild everything from scratch.
Tried the feature bonus buy
I'd avoided buying bonuses because everyone says they're risky. Decided to try one on the slot Gate of Olympus just once to see what all the fuss was about. It was fun and the round worked perfectly, it was an exciting experience overall.
Didn't think I care about the game provider
Turns out I do care about game providers, after a while I realised almost every slot I'd enjoyed came from the same studio. Now I usually check who's developed a game before I even open it.
Lost my internet halfway through a bonus
My Wi-Fi dropped right in the middle of free spins and I honestly thought I'd lost everything. Logged back in a few minutes later and the bonus continued from exactly where it had stopped. Massive relief.
Closed My Account Late
Asked for self-exclusion due to gambling issues, but they took over a day to actually block it. In that time I relapsed and lost more. Unacceptable delay for that kind of request.
Too many similar slots
Scrolling through their games felt like deja vu. Same style, same features, just different pictures. After a while I realized I was bored before even pressing spin.
Cashed out half and kept playing
Had a surprisingly good run on Starburst so I withdrew most of the winnings and left a small balance to carry on with. Ended up losing what was left later that evening but it was fine since I had the withdrawal pending.
A nice place to unwind
After work I don't really want to learn complicated new systems or fight with confusing menus. I just log in, pick a game and relax for an hour. That's exactly what this casino lets me do.
I get to play all the latest and popular releases
I used to watch streamers playing slots that my regular casino didn't have so I started looking for a new one. This casino has all the popular games and I feel like im not missing out on any new releases either.
The maintenance timing impressed me
Logged in one morning and noticed a short maintenance message. Everything was back online exactly when they said it would be. Sounds simple but it sends a message about how they run this casino which I really like.
Found my lucky blackjack seat
This might sound ridiculous but I've ended up joining the same blackjack table, whenver it's available because I seem to have my best sessions there. I know it makes no difference but its become part of my routine.
It feels built for regular players
The more I use the casino, the more little features I notice that make returning easier. I like how you can filter on game providers, features and new releases while the dropdown menu for the account information is always accessable.
I never feel lost browsing this casino
Even after they added more games recently and re-organised their whole live section it still feels very clean and not cluttered. That's harder to achieve than people probably realise.
Provider pages are a great idea
Instead of searching for individual slots, I sometimes open a provider and work my way through their catalogue, I've discovered several games that I would've completely missed otherwise.
I appreciate being able to take my time
There have been evenings where I've spent thirty minutes browsing the casino lobby before picking a game to play. I like that the casino never makes me feel forced to activate a promotion or do this and that. I can take my time and pick and choose for myself.
No clutter and annoying pop-ups
Some casinos try to squeeze promotions banners and pop-ups onto every page. I like how this casino feels much calmer to use, I can focus on finding my games instead of closing adverts all the time.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








