Mr George is a very good person, he is very honest, he provides an excellent service for me, he promises to help me find a very cheap ticket, he said i should wait for some period of time, I did and w... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Glad with the service especially that they helped me safe my deposit for a year till I am ready to travel
My trip was very enjoyable plenty of excursions to choose from especially the cannon boat ride Many thanks to Merry for arranging my flight and hotel Staying at the Rho hotel was a pleasure the... Se mer
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Merry is the right person in the right place, i can't thank you enough for it and keepnit up with the same mild heart. I had a great experience booking my flight to Lusaka/Zambia with Master Holidays... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Master Holiday, we provide the best flight deals and seamless booking experiences. Enjoy competitive fares and exceptional service with us.
Kontaktuppgifter
Storbritannien
- masterholiday.co.uk
4,5
Utmärkt
89 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a great experience booking…
I had a great experience booking flights with Master travel
14 maj 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Wilson,
Thank you for taking the time to share your 5-star feedback! We're delighted to hear that you had a great experience booking your flights with Master Holiday.
Your satisfaction and trust are incredibly important to us. We look forward to helping you with your future travel plans and making every booking just as smooth and enjoyable. ✈️
Warm regards,
Master Holiday Team
What a sweet experience having Mr Jack…
What a sweet experience having Mr Jack who really assisted in getting a cheap ticket for my wife travelling to Nigeria. He did everything possible for me and I’m glad my wife’s trip went well. He deserves more than five stars. Kudos guys
13 maj 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Joseph,
Thank you so much for your amazing 5-star review! We're thrilled to hear that Jack was able to assist you in finding a great and affordable flight to Nigeria.
It's wonderful to know that you were happy with the service and that everything went smoothly with your trip. Your kind words about Jack truly mean a lot, and we'll make sure he receives your appreciation!
Thank you for choosing Master Holiday, and we look forward to helping you with many more journeys in the future. ✈️🌍
Warm regards,
Master Holiday Team
I had a great experience booking my…
I had a great experience booking my flight to Uganda with Master Holidays Travels. Jack was incredibly helpful in finding me a good, affordable ticket
2 maj 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Tedros,
Thank you for your fantastic 5-star review! We're delighted to hear that Jack was incredibly helpful in finding you a great and affordable flight to Uganda.
We know how important it is to find the right flight at the right price, and we're so pleased that Jack was able to make your booking experience a positive one.
Thank you for choosing Master Holiday. We truly appreciate your trust and look forward to assisting you again with your future travels! ✈️🌍
Warm regards,
Master Holiday Team
I had a good experience with this…
I had a good experience with this company specifically with un of staff calling Jack , he has very been kind he knows exactly how to speak with client so I would recommend to anyone who wants to with this company to looking for Jack.
4 maj 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Brou,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with our team and especially appreciated Jack's kindness, knowledge, and willingness to assist you.
Your recommendation means a great deal to us. We'll certainly share your lovely feedback with Jack, as we know he'll be very pleased to hear it.
Thank you for choosing Master Holiday, and we look forward to helping you with your future travel plans! ✈️🌍
Warm regards,
Master Holiday Team
Exceptional service and Seamless travel experience
I recently booked my trip through Masterholiday, and I couldn't be happier with the experience.
Jerry the agent was professional, responsive and genuinely attentive to my need and references.
I would highly recommend this company to anyone looking for a reliable and personalised travel experience
9 april 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Leonce,
Thank you for your fantastic 5-star review! We're absolutely delighted to hear about your seamless travel experience and that you were happy with your trip through Master Holiday.
It's wonderful to know that Jerry provided you with professional, responsive, and personalised service throughout your booking. Customer satisfaction is always our priority, and your recommendation means so much to our entire team.
We truly appreciate your trust and look forward to assisting you with your next journey! ✈️🌍
Warm regards,
Master Holiday Team
I booked my flight ticket from London…
I booked my flight ticket from London to Saudi Arabia through Jerry and our conversation throughout the period of the booking process was amazing and his polite in customer satisfaction.I can recommend Jerry to anyone in terms of booking flights tickets.
2 april 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Olalekan,
Thank you for taking the time to share your experience with us. We're pleased to hear that Jerry was able to assist you with booking your flight from London to Saudi Arabia and that you were happy with the booking process and his service.
We truly appreciate your recommendation and your trust in Master Holiday. We look forward to assisting you again with your future travel plans! ✈️🌍
Warm regards,
Master Holiday Team
George really helped me and my family…
George really helped me and my family out well. Excellent service
18 mars 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Benjamin,
Thank you so much for your fantastic 5-star review! We're delighted to hear that George was able to assist you and your family so well.
Providing excellent service to our customers and their families is incredibly important to us, so we're thrilled to know that you had such a positive experience. We'll be sure to share your kind words with George!
Thank you for choosing Master Holiday, and we look forward to welcoming you and your family back for your future journeys. ✈️🌍
Warm regards,
Master Holiday Team
Very happy with the time and expertise…
Very happy with the time and expertise of my agent to find me a good ticket at such a short notice.
Thanks Nigel
18 mars 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Nigel,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you were happy with the time and expertise provided by our team. We're especially pleased that we were able to help you find a suitable ticket at such short notice.
Your trust and kind words mean a great deal to us. We look forward to assisting you again with your future travel plans! ✈️🌍
Warm regards,
Master Holiday Team
Perfect support and services
Perfect support and services, help me from beginning to the end. They communicate perfectly.
9 mars 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Primrose,
Thank you for your wonderful 5-star review! We're so pleased to hear that you received excellent support and service from the beginning of your journey through to the end.
At Master Holiday, we believe clear communication and reliable customer support are essential, so we're delighted to know that our team was there for you every step of the way.
Thank you for choosing us, and we look forward to helping you with your next journey! ✈️🌍
Warm regards,
Master Holiday Team
Am Eddie Katondo I travelled to to my…
Am Eddie Katondo I travelled to to my home country for Holiday Master holidays assisted me through out my journey to and from we kept communicating
Mary Smith you are a star
Thank you so much
17 februari 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Edson,
Thank you for taking the time to share your experience with us. We're pleased to hear that our team was able to assist you throughout your journey and maintain communication with you from start to finish.
We truly appreciate your trust in Master Holiday and are glad we could support you with your travel arrangements. We look forward to assisting you again in the future!
Warm regards,
Master Holiday Team
Holiday
Jack constantly checked on me to make sure that my holiday was going smoothly. He reminded me of my dates and all that. So he was very helpful
28 februari 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Chienye,
Thank you so much for your fantastic 5-star review! We're delighted to hear that Jack kept in touch with you throughout your booking and made sure everything was going smoothly with your holiday.
We believe that looking after our customers doesn't stop once the booking is made, so it's wonderful to know that Jack's reminders and ongoing support made a positive difference to your experience.
We'll be sure to share your kind words with Jack. Thank you for choosing Master Holiday, and we hope to assist you again on your next adventure! ✈️🌍
Warm regards,
Master Holiday Team
I am writing to share my experience…
I am writing to share my experience with this travel agency Master holiday LTD Harry Wilson in order to warn other potential customers.
Unfortunately, my experience was extremely disappointing. I encountered several issues during the booking process, including a lack of transparency and what I believe to be misleading information regarding the travel tickets. Additionally, when I attempted to seek clarification or assistance, I was met with unprofessional and discourteous behavior from the staff.
As a customer, I expect clear communication, honesty, and respectful service. Regrettably, this was not my experience.
I strongly advise others to exercise caution and thoroughly verify all details before making any purchases with this agency.
I hope this feedback encourages improvements in service and prevents others from facing similar issues.
2 mars 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Nina,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you felt disappointed with your experience and that our service did not meet your expectations.
At Master Holiday, we take concerns regarding communication, transparency, and customer service very seriously. We would welcome the opportunity to review your booking and understand the circumstances surrounding your experience in more detail.
Please contact our team directly with your booking details so we can investigate the matter properly and address any concerns you may have. Your feedback is important to us, and we are committed to continuously improving our service.
Kind regards,
Master Holiday Team
I was totally impressed with the…
I was totally impressed with the service i got from this master holiday, the made the booking very easy and smooth for me. they also checked me and was constantly reminding me about my flight. The whole experience was amazing, They made the journey look like a first class travel experience . I am impressed.
24 december 2025
Omdöme utan inbjudan
Svar från Masterholiday
Dear Lilian,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found the booking process easy and smooth and that our team kept you updated throughout your journey.
We're especially pleased that we were able to help you find the right flight and make your travel experience enjoyable and stress-free. Your kind words and appreciation mean a lot to us.
Thank you for choosing Master Holiday, and we look forward to helping you with your next journey! ✈️🌍
Warm regards,
Master Holiday Team
Thank you so much George my trip was so good. You're the best ever
Good experience with this lovely agency Masterholiday and George the best ever. Thank you so much George.
31 januari 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Mariam,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you had such a great experience with Master Holiday and that George provided you with excellent service.
Your kind words mean a lot to George and the entire team. We truly appreciate your trust and support, and we're always happy to help make your travel plans as smooth as possible.
We look forward to assisting you again in the future! ✈️🌍
Warm regards,
Master Holiday Team
George was very helpful and reliable
George was very helpful and reliable.
His assistant towards me was fantastic even when I missed my flight
He is a nice guy
Hope to work with him more.
Keep it up George!!!
9 januari 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Mark,
Thank you for your fantastic 5-star review! We're thrilled to hear that George was so helpful and reliable throughout your experience with us.
It's wonderful to know that he was there to support you, even when you missed your flight. Providing dependable assistance when our customers need us most is something we truly value.
We'll be sure to share your kind words with George. Thank you for your continued support, and we hope to work with you again soon!
Warm regards,
Master Holiday Team
Nice doing business with Jack
I booked my ticket through Jack fromMasterHolidays, it was installment, at first I was doubting if it's genuine bcos that's my first time dealing with such, but he was able to proof his competent and honest with me,even my next trip he has done it, I can recommend him with the company to be trustworthy. Jack keep doing the good job 👏 he
19 november 2025
Omdöme utan inbjudan
Svar från Masterholiday
Dear Fatai,
Thank you so much for your brilliant 5-star review! We're delighted to hear that Jack was able to help you with your travel arrangements and that, despite your initial concerns, he was able to demonstrate his professionalism and honesty.
We truly appreciate your trust in Master Holiday and your kind words about Jack. It's fantastic to hear that you were happy with the service and that we could help make your next trip a positive experience.
Thank you for choosing us, and we look forward to helping you with many more journeys in the future! ✈️🌍
Warm regards,
Master Holiday Team
My experience was great and excellent…
My experience was great and excellent ,because of many reasons.The following are some of them:1.Getting all my travelling plans information started by just checking out the Master Holiday Ltd site.2.I was asked to provide some information by the site then an agent Mr Harry Wilson contacted me. 3. The Agent was polite, simple, professional informative ,and to the point,which was quite surprising. This made me feel is was too good to be true. 4. After checking all details about the site and I confirmed its real, I accepted to make a down payment and was assisted by Mr Harry Wilson ,who helped me do the payment through a banking app.5. He continued to make the experience effortless for me ,by futher giving me a WhatsApp number to continue communicating my needs.6. A deadline was given to finish off the payment,and he was always available to assist,so that my transaction can be successful.6.After successfully making my final payment with his assistance, he forwarded my ticket, with all the necessary information,and I am ready to fly and enjoy my trip.
In conclusion, when I am travelling again, it would be great to have him as my agent .
24 januari 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Franklyn,
Thank you so much for taking the time to share such a detailed and wonderful 5-star review! We're absolutely delighted to hear about your positive experience with our team.
It's fantastic to know that you appreciated the clear information, helpful guidance, and ongoing support provided throughout your booking process. We understand that making payments and arranging international travel can sometimes feel stressful, so we're especially pleased that our team was able to make everything straightforward and reassuring for you.
Your kind words about our agent's professionalism, patience, and commitment to helping you truly mean a lot to us. We'll be sure to share your feedback with him.
Thank you for choosing Master Holiday. We look forward to being your trusted travel partner again on your next journey! ✈️🌍
Warm regards,
Master Holiday Team
The whole process was seamless
The whole process was seamless, he made my experience pleasant. His customer service was top notch too!
Great job!!
Thank you Jack for everything..
16 januari 2026
Omdöme utan inbjudan
Svar från Masterholiday
Dear Adrian,
Thank you so much for your fantastic 5-star review! We're delighted to hear that the entire process was seamless and that you had such a pleasant experience with our customer service.
We're especially pleased that Jack was able to assist you and make your booking experience smooth and stress-free. We'll be sure to share your kind words with him!
Thank you for choosing Master Holiday and for your trust in our team. We look forward to helping you with your future travel plans! ✈️🌍
Warm regards,
Master Holiday Team
"I booked a flight from London Heathrow…
"I booked a flight from London Heathrow to Lagos, Nigeria through Merry Smith Master Holiday. They were efficient and sorted everything out smoothly. The price was competitive, but I'd suggest maybe checking if there are any hidden fees. Overall, a decent experience and I'd use them again for flights to Nigeria ✈️" Thanks to Merry Smith
25 november 2025
Omdöme utan inbjudan
Svar från Masterholiday
Dear Daniel,
Thank you for your wonderful 5-star review! We're delighted to hear that Merry Smith was able to assist you with your flight from London Heathrow to Lagos and that you were happy with the service and competitive fare.
We're especially pleased that Merry took the time to check for alternative options and help you find the best possible price. Making travel more affordable and stress-free for our customers is something we truly value.
Thank you for recommending us and for choosing Master Holiday. We look forward to assisting you again with your future journeys! ✈️🌍
Warm regards,
Master Holiday Team
BEST BOOKING EXPERIENCE EVER
From the moment I encountered master holiday while searching for a booking agency that will accept instalments payment and spoke with one of the agents, Merry Smith by name, my story changed from frustration to peace of mind. Merry really assisted me much by guiding properly and patiently helped me get the cheapest rate and direct flight to Nigeria. It was an awesome experience
15 juli 2025
Omdöme utan inbjudan
Svar från Masterholiday
Thanks For Making Business with Master Holiday Ltd. Humbled to have you. would love to deal you in future as well.
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