After some misunderstanding about discretionary payments not being resolved I spoke to Abdul today who resolved all my issues in a clear and simplified way.He explained the process and next steps and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morga... Se mer
Företaget har svarat
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readi... Se mer
Företaget har svarat
After speaking with Morgan today on the phone about help due to financial problems. She went above and beyond to help me get back on track. She was very professional and listen to everything I had... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Kontaktuppgifter
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Storbritannien
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,7
Utmärkt
643 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I send message because I changed my…
I send message because I changed my address... they call me back to confirm my change i am very happy because they call me back.
8 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi,
Thanks for taking the time to leave us a review 😊
It’s lovely to hear our team followed up with you and got everything updated. We really appreciate the feedback and are glad we could help!
Kind regards,
The Marsh Finance Team
Very understanding
Spoke to a lovely lady called Morgan who was very understanding and empathetic. Pleasure to deal with.
8 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi,
Thank you for the lovely feedback 💛
We know some conversations can be difficult, so it’s really important to us that our customers feel comfortable and supported when they get in touch. We’ll make sure Morgan sees your comments, and we’re sure she’ll really appreciate them 😊
Kind regards,
The Marsh Finance Team
Great customer service and very…
Great customer service and very informative pleasant and very patient.very professional.
Extremely happy with the service today
8 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi,
What a lovely review, thank you! 😊
It’s great to know you felt well looked after and had all the time and information you needed. We’ll make sure your comments are shared with the team. They’ll be delighted with the feedback! 🌟
Kind regards,
The Marsh Finance Team
Very smooth and efficent
8 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi,
Thanks for the great feedback 😊 We’re glad everything went well and really appreciate you taking the time to let us know!
Kind regards,
The Marsh Finance Team
After speaking with Morgan today on the…
After speaking with Morgan today on the phone about help due to financial problems. She went above and beyond to help me get back on track. She was very professional and listen to everything I had to say and sorted everything out nice and smoothly
7 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Robert,
Thank you for sharing this with us 💛
We know conversations about finances aren’t always easy, so it means a lot to hear that you felt listened to and supported. We’ll make sure Morgan sees your lovely comments and knows what a difference her help made 😊
Kind regards,
The Marsh Finance Team
5 star support
I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morgan explained very well with the process in a calm and well manner.. her support to me put me at ease.. this is a definite a 5 star rating..
4 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hello!
Thank you for such a thoughtful review 💛
It means a lot to hear that Morgan was able to put you at ease and give you the time and support you needed. We know everyone’s circumstances are different, so finding a way forward that feels manageable is really important.
We’ll make sure Morgan sees your lovely comments and your five stars! ⭐😊
Kind regards,
The Marsh Finance Team
Extremely friendly and helpful
3 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Tom,
Thanks for the great feedback! 😊 We’re glad our team could help and make things a little easier for you.
We really appreciate the kind words 💛
Kind regards,
The Marsh Finance Team
I was behind a payment for years not…
I was behind a payment for years not knowing about it. on my credit score it showed I missed a payment every month. They finally rang me at the beginning of the year to make a payment which was abit late as I only had 4 more payments to make. Other than this it was fine 🙂
3 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Angela,
Thank you for taking the time to leave us a review. We’re glad to hear that, aside from the payment issue you’ve mentioned, your experience with us was a good one 🙂
We’d like to take a closer look at what happened with the missed payment and the information reported to your credit file. We’ve requested your details through the review platform, so if you’re happy to provide these, our team can review the account and better understand what happened.
Kind regards,
The Marsh Finance Team
Sarah was friendly and professional
Sarah was friendly and professional. Helped me organise what was needed with ease. Great company.
3 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Lauren,
What a lovely review, thank you! 😊
We’ll make sure your comments are passed on to Sarah. It’s always great to hear when someone from our team has made things that little bit easier, and we really appreciate the kind words about Marsh too 💛
Kind regards,
The Marsh Finance Team
Quick and simple resolving of my reason…
Quick and simple resolving of my reason for calling Marsh finance today , extremely proficient
3 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Andrew,
Thanks for taking the time to leave us a review 😊
It’s great to hear our team could get everything sorted for you without any fuss. We really appreciate the feedback and will make sure it’s shared with the team 🌟
Kind regards,
The Marsh Finance Team
Unable to set payment date for direct…
Unable to set payment date for direct debit convenient to me.
3 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Roman,
Thank you for your feedback. We’re sorry to hear that you weren’t able to arrange a Direct Debit date that worked for you.
We’ve requested your details so we can take a closer look at what happened. Once we have these, we’ll be happy to look into this for you and see what can be done.
Kind regards,
The Marsh Finance Team
Extremely helpful from purchase to…
Extremely helpful from purchase to settlement.
1 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Mr Cain,
Thank you for the great feedback! It’s lovely to know you felt well looked after throughout your time with us, right through to settling your agreement 😊
We really appreciate you taking the time to leave us a review 🌟
Kind regards,
The Marsh Finance Team
Morgan was very polite and helpful and…
Morgan was very polite and helpful and came to a very quick and manageable solution for my problem.
1 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Adam,
Thank you for the lovely feedback 😊
We’re glad Morgan was able to help and find a solution that worked for you. We’ll make sure your comments are passed on to her, and we’re sure she’ll be pleased to know she made a difference.
Kind regards,
The Marsh Finance Team
Sarah was very helpful
Sarah was very helpful. Explained everything in detail for me
1 september 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Eleanor,
Thank you for your lovely feedback 😊
It’s always great to see a member of our team recognised for the care they put into helping our customers. We’ll make sure your comments are passed on to Sarah. We’re sure she’ll appreciate them!
Kind regards,
The Marsh Finance Team
The whole experience of getting dealt…
The whole experience of getting dealt with by Suresh was great and very efficient experience, he was vey professional and clearly explained the whole process, very well done .
28 augusti 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hello!
Thank you for such a lovely review 😊
We’ll make sure Suresh sees your comments. It’s always fantastic to see one of our team recognised for the care and professionalism they bring to their work. Thank you for choosing Marsh Finance!
Kind regards,
The Marsh Finance Team
Svar från Marsh Finance
Thank you for taking the time to leave a review. It's fantastic to see that you experienced excellent customer service. Just reach out if you need any further help.
Kind regards,
The Marsh Finance Team
Customer service was great
Customer service was great. Agent SURESH took time to explain things to my understanding
26 augusti 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi!
Thank you for your great review. We're glad to see that Suresh supported you and ensured you had all the information you needed.
Happy driving,
The Marsh Finance Team
I spoke to a lovely guy he reassured me…
I spoke to a lovely guy he reassured me I could put a personalised number plate on the car I have on finance. Very happy
25 augusti 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Thank you for taking the time to leave such a positive review. It was a pleasure supporting you and answering your question. If you have any other queries, we'd be more than happy to help.
Kind regards,
The Marsh Finance Team
The discussion was very understandable…
The discussion was very understandable and options to for payment plans
25 augusti 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Bavis,
Thank you for your kind words. We're glad to see that you felt understood and received all the information needed to make a decision on payment plans.
Just reach out if you require any further support.
Kind regards,
The Marsh Finance Team
The customer service agent Suresh…
The customer service agent Suresh was quick, clear and efficient when I needed a voluntary termination. Everything was explained perfectly.
24 augusti 2026
Omdöme utan inbjudan
Svar från Marsh Finance
We're delighted that Suresh could support you. His clear communication and efficiency came at a time when you really needed it. If there's anything else we can help with, just get in touch.
Kind regards,
The Marsh Finance Team
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