Poor delivery service. Plants arrived dead.

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Unfortunately when the delivery arrived, half the plugs were completely destroyed, and half the remaining were damaged. Only 3 plants survived, all of one of the varieties. I've ordered lots of plants in the past and not had problems, so maybe the courier has recently changed? Such a shame! And very disappointing.
items currently looking good but too early to tell on how productive they will be.
My plug plants arrived in a mess, the packaging you use or the courier are not sufficient. My plug plants were battered and damaged, stalks bent, soil all over the leaves like they had been shaken. I planted them, but so far I think 2 have survived, the rest have died. I am very disappointed and have been meaning to email. I would appreciate a refund or some kind of refund.
Terrible handling of delivery resulting in only 1 or maybe 2 of the 10 plants surviving
Arrived very late in the season as young plants: one plant was almost dead & didn't survive but the other 9 are growing on well in pots, not yet ready to go out - hoping to get them planted & established on the allotment before winter
Healthy plants, well watered with a healthy root system.
