mannersldn.com Omdömen 329

TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I ordered some items, which arrived within about two days. They were expensive but of great quality. I wanted to return an item and emailed, but received no response. I then checked Trustpilot... Se mer

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Betygsatt 5 av 5 stjärnor

Love love love . Ordering - easy, delivery excellent, clothes stunning, haven’t got tops/bra size quite right yet but dress and hoodie and balloon bottoms fantastic love the fabric brilliant quality.... Se mer

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Betygsatt 1 av 5 stjärnor

I ordered a dress, which arrived with a hole on a sleeve. Not what you expect for a dress worth £159 plus shipping cost.Impossible to contact the Manners. No reply to email, Instagram or FB messag... Se mer

Betygsatt 5 av 5 stjärnor

Just brilliant. Communications are useful - and fun - and feel personal. The clothes are very high quality and unique, there doesn't seem to be anyone else doing what Manners are doing. Just bought th... Se mer

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Företagsinformation

  1. Klädbutik

Skrivet av företaget

The next generation of stretch. Deliciously supportive for every body! Freedom looks good on you x.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

329 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 38 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The clothing is AMAZING

The clothing is AMAZING. The service is excellent. I love the clothing - I have completely ditched bras! The service has been amazing - delivery is quick. If there are any problems, returns are easy. Highly recommend them to anyone - already sent friends and family!

4 oktober 2024
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Svar från mannersldn.com

Thank you so much <3

Here is to the best bra-free life! :)

Team Manners x

Betygsatt 5 av 5 stjärnor

Manners London is my favorite!

Manners London remains my favorite brand! So comfy, fashionable, and easy to wear. Have over 10 pieces at this point and always looking for more.

3 oktober 2024
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Svar från mannersldn.com

Thank you <3

Team Manners x

Betygsatt 5 av 5 stjärnor

I really love the personal attached to…

I really love the personal touches to each and every email and correspondence. The item that I Ordered wasn’t quite put together very well and so i easily sent it back for a replacement which is absolutely fine. I really love their clothing and I am slowly going to be adding to my collection.

1 oktober 2024
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Svar från mannersldn.com

Thank you so much <3

We hope all was ok with your replacement item :)

Team Manners x

Betygsatt 5 av 5 stjärnor

Second skin

As always Manners clothes feel like a second skin. I'm not worried about how I look casue I know the dress has my back. I have a few pieces and already know what mu next purchase will be

6 oktober 2024
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Svar från mannersldn.com

Thanks so much for the lovely review <3

Team Manners x

Betygsatt 5 av 5 stjärnor

The products arrived so quickly

The products arrived so quickly. The fit is perfect & I really enjoyed the feature on the app that really helped you to get the size right. The clothes fit beautifully & the customer service is really personal.

6 oktober 2024
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Svar från mannersldn.com

Thank you so much

Team Manners x

Betygsatt 5 av 5 stjärnor

You need this dress,

Ladies: here's the tea on this dress.I saw a random advert on Facebook and that's always a risk right? It could be anything. But I took the risk. Here's what happened. It requires SOME getting on. You gotta get wriggling. I lost two hangnails in the process and I wouldn't wanna do it in a hurry. There were swears and some raised eyebrows. But once on - WOWZERS. I swear it took me down two dress sizes. It attracted a LOT of comments at work. I'm a 16/18 with K cup boobs and I bought a L and NO WAY am I going without a bra despite what the other reviews say. But this review is here to say that you CAN wear a bra with it. This weekend I'm gonna try riding a bike with it on because, I swear, the clever slits mean this should be perfectly possible, and comfortable. Trust me, you need this dress. Just file your nails first.

4 oktober 2024
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Svar från mannersldn.com

Thank you so much <3

Team Manners x

Betygsatt 5 av 5 stjärnor

No bra, and my tits look awesome.

Wow! I am on my second Manners clothing item and I am blown away by the quality, the fit and the comfort of these amazing clothes. No bra, but my tits look awesome and I am 51! Also I am dieting away the menopausal weight gain, but because of the stretch in the fabric these will still fit when I am a size 12 again. I feel confident and stylish in these. Thankyou Manners.

26 september 2024
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Svar från mannersldn.com

Thank you <3

Team Manners x

Betygsatt 5 av 5 stjärnor

Everything about this brand makes me…

Everything about this brand makes me want to support it wholly. Robust, quality, hard wearing staples for us all, whatever your shape. Highly recommend.

1 oktober 2024
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Svar från mannersldn.com

Thanks so much, Nimmi <3

We appreciate you!

Team Manners x

Betygsatt 5 av 5 stjärnor

One happy woman right now ❤️

I rarely write a review. Never make time to do it. Or always say I will and don’t. But I would be doing the world a massive disservice if I did share how AMAZING manners are.

I bought an off the shoulder midi bodycon online at the weekend and it arrived on Monday! It was an amazing way to start the week, because the dress is simply perfect! Hugs me in all the right places, don’t need to wear a bra. The quality is beaut. And the comms along the way have been on point.

Keep doing what you’re doing and if you’re thinking of making a purchase: DO IT!!!
xx

30 september 2024
Omdöme utan inbjudan
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Svar från mannersldn.com

Thank you for leaving such a lovely review <3

Team Manners xx

Betygsatt 2 av 5 stjärnor

Still awaiting a refund nearly a month later

I had some items from Manners on my wish list for so long and in August finally decided to make a purchase. I ordered a dress and two pairs of the petite joggers, one of each colour. When the items arrived I was disappointed to find the joggers were too small, even though I was well within the measurements according to the size guide for the size I’d picked, and they were also too long even though I’d chosen the petite version. The dress fit ok, although a little smaller than I expected but as it was a wrap style dress and a useful basic style I decided to keep it and just return the joggers since returns are not free so I wanted to make the purchase worthwhile. I promptly returned my order and from my tracking saw it was delivered on 4th September. I got receipt confirmation from manners on 6th September, and as of today I’m still awaiting my refund. I sent a follow up email this morning enquiring about my return as it’s now been way past the 14 day timeframe. I then got an auto reply to say I might have to wait a week to get an email response!! I think this is really unacceptable after I’ve already waited so patiently for my refund and the amount I’m waiting to be refunded is also quite a significant amount. Unfortunately after this bad experience with my return and the sizing and the fact I’m still awaiting a refund I don’t think I’d order from Manners again. It’s a shame as I love the concept and style of clothes but I’m not sure I can trust the sizing and I don’t want to be out of pocket due to refunds again.

27 september 2024
Omdöme utan inbjudan
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Svar från mannersldn.com

Hey Kimberley,

We are sorry that you did not get on with the sizing of your items. If you ever have any issues or queries about this, we are more than happy to help so feel free to shoot over an email or message us on Instagram where one of the team will pick it up.

We do state it may take us 7 days to respond to emails. This is because we are a small team here at Manners, so it can take a number of days at times (particularly if we are extra busy) to get through all the emails. We do usually get through them much quicker than that though and that has been the case here, as we received your email on Friday and responded earlier today.

Please note that the 14 day return period is 14 business days, so weekends are not included in this. We are sorry that yours was processed a couple of days outside of this time frame but we can confirm this has now been processed for you.

Please let us know if there is anything else we can do to help you.

Team Manners x

Betygsatt 2 av 5 stjärnor

Too small and they still haven't refunded me after returning

Bought a couple of bra tops. Arrived and they are way too small. Returned them 11 days ago. Had an automated email to say they'd received them and were "processing my return" but 11 days on and I STILL haven't got my refund and they are not cheap.

UPDATE:

It's amazing how quickly posting a negative review on Trustpilot actually gets a response. I've now been refunded but it's left a bitter taste in my mouth that I had to escalate to get a response. I will never buy anything from them again which is a shame as the concept is good but the actual quality of the items and the poor customer service make this company not worth trying.

2 september 2024
Omdöme utan inbjudan
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Svar från mannersldn.com

Hi Cat,

As per our return policy, returns can take 14 working days to process, so this is still within that time frame.

We don't have your email address here so we are unable to locate your order from this review and we cannot see any returns in our recent list under the name 'Cat'.

Please can you email us at info@mannersldn.com to let me know your order number and we will take a look into to status of it for you.

Team Manners x

------
Response to updated review:

Hi Cat,

Your order has now been refunded and as mentioned, this has been done well within the 14 day period as stated in our returns policy. This is clearly visible on our returns page on our website.

We believe we have also an email from you - albeit in a different name - which has now been responded to, where we have explained the situation again there and linked you to our returns page so you can see that we do state our timeframe and we have not gone over this. Your order was refunded at the point your email was picked up.

Your email was received yesterday afternoon (21/09; 14:37) and we have responded to you this morning (22/09: 12:01). Your review was also posted yesterday afternoon and has been responded to here this morning.

You made a mention in your updated review to issues around the quality of the items. You have not previously made us aware of any issues with the items themselves (either in your email, initial review or your return notes). You have only stated that they were too small for you and you felt they were too tight for you. I am surprised to now hear that you also had an issue with the quality of the items you bought. If this is the case, please follow up with us with details of what the item faults were, so we can raise this issue with our manufacturer.

We are sorry that this has left such a bitter taste in your mouth but as we have not gone over our stated return time frame and have responded to all communications with you regarding this in less than 24 hours, we are surprised that you have felt the need to leave such negative feedback.

If you need anything else from us, please feel free to email us at info@mannersldn.com

Team Manners

Betygsatt 5 av 5 stjärnor

Always brilliant

I've been buying Manners since 2020. Everything is gorgeous, lasts well and there is brilliant customer service. Also a sustainable, ethical small business. <3 <3 <3

19 september 2024
Omdöme utan inbjudan
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Svar från mannersldn.com

Thank you for your continued support <3

Team Manners xx

Betygsatt 3 av 5 stjärnor

Not brilliant if you have large boobs

The dress is fine. I bought a size medium after using the sizing guide but it was too tight. I then ordered a size large. This fits ok everywhere but still tight across the bust. I’m still waiting on my refund after a month.

28 augusti 2024
Betygsatt 5 av 5 stjärnor

Asri Dress

I bought the black Asri dress and it feels wonderful on! The heavy weight of the stretch cotton is lovely 🖤🖤

3 september 2024
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Svar från mannersldn.com

Thank you <3

Team Manners x

Betygsatt 5 av 5 stjärnor

Love love love

I just love manners stuff - it’s such high quality, so comfortable and so bloody flattering! I am no longer up for having to sabotage my comfort to feel sexy and stylish - and with manners I don’t have to. It’s more pricey than what I can usually afford but I take advantage of the pay in three payment plan. And when I can, I just keep coming back for more! If I could I would buy one of every item in every colour!!

4 september 2024
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Svar från mannersldn.com

Thank you so much for your lovely review <3

Team Manners xx

Betygsatt 5 av 5 stjärnor

Great quality, fast delivery

I’ve ordered twice now and am very pleased with both dresses. Delivery is super speedy too.
The clothes are on the pricey side, but very well made. I will definitely purchase from Manners London again.

1 september 2024
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Svar från mannersldn.com

Thanks so much for your review

Team Manners x

Betygsatt 5 av 5 stjärnor

Great quality

Great quality, perfect fit, excellent sale prices! What's not to like?

3 september 2024
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Svar från mannersldn.com

Thanks so much for your review <3

Team Manners x

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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