Manna Dew Omdömen 

Zero customer service! Nice product but if you have issues with delivery there is no customer service. I order pastries to come on a specified date… they arrived 4 days later now past their ‘use by’ date and couldn’t be consumed. No response to emails. I will not be purchasing again.

I was genuinely surprised to see negative reviews for this company. I have been ordering from them for over a year and have always found them easy to order from. Recently there was a mix up about delivery but the owner sorted it politely and efficiently and I was more than happy. But the most important part is their food is delicious and for those out there who are GF its so refreshing to have food that tastes like normal food. I treat myself to a box of pastries once a month and freeze what I don't inhale on delivery. Get involved... you won't regret it 😁

Terrible service. Paid £6 for a Friday delivery for a birthday and it never arrived. Got told it would be with me the following Tuesday as they had made an error but owner refused to refund the delivery charge or offer any form of apology. Just cancel order or get it 5 days late. Told him this wasn’t a fair response and got told my order was to be cancelled. Awful. Rude. Bad business practice - read a few other reviews after and seems the owner has form for being rude and treating people this way. Avoid. Lots of other nicer bakery’s out there

Ordered over weekend for delivery on Tuesday. My address on address finder was not as full as it might have been and someone ‘phoned on Sunday to check. They use the best delivery co (DPD) with delivery on time. All good.

Just had a surprise delivery of sweet and savoury pastries for Mother’s Day. What a fabulous idea! These are gluten free ( excellent for me) and look smell and taste absolutely delicious. Generous portions and you wouldn’t know that they’re any different from “normal” pastries.You can store them for 4 days in the fridge or put the in the freezer if you can’t eat them all in one go!
Also come in a box which is clearly labelled food and attractively packed.
Highly recommended and thank you to my family!

Unfortunately a very bad experience with this company, asked for delivery on a specific day, it arrived a day early, I was unaware that they could deliver at any time. My email regarding the delivery day was more than polite, just asking what went wrong…I even started the email with ‘Hello, I hope you are well’.
The chap called me back and all seemed fine, he even said it was their fault and asked if I wanted a refund. I said no, times of covid and all, I said i didn't want a full refund from a small business, asked if I could just get a voucher to get a little money off my next order and have this confirmed in an email (you know sometimes things can get lost, vouchers dont work etc)...suddenly his tone changed, he said he didn’t want me to order from them again and then proceeded to go off on one...SUPER ODD behaviour!

These gluten free pastries are gorgeous and the perfect way to treat yourself.
My mum got these for breakfast for my 21st Birthday and the quality is excellent.
Mo and his team are so friendly and delivered the pastries themselves (during lockdown too in March !!).
I don't know anywhere in the U.K that does gluten free pastries at such a high standard.

I had an issue with the order date. I understand it was my mistake. However, all I tried to do was fix the date, but it wasn’t possible. Fine. However, the person on the phone kept interrupting me to tell me it’s my fault, I was notified multiple times (I’m not on emails 24/7), etc.

I told him that it’s fine, I wasn’t demanding a refund, just trying to fix the date. There was no need to continually cut me off, and blame me. I even asked him to stop interrupting, and that it’s fine. He persisted to interrupt and cut my communication.

Why not just leave it at “I’m sorry we can’t now change the delivery.” Why continually say that I failed to notify in time, I received emails, etc? It has nothing to do with why I called. We could’ve left it at that. But instead he upset me, so I’ll never order from such rude people again.

To make matters worse: the food is not good. It doesn’t survive the shipment. Why do they offer shipping outside London when they know it arrives in lousy condition. It was dry, the cookies were burnt, none of it was even remotely good.

Absolutely a nightmare in every way.