Poor quality jewelry, one of the pieces tarnished in two uses, it’s not worth the money at all … don’t buy from them.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everything seems fine until I am ready to check out and pay. The system doesn’t allow me to select PayPal for my payment method. Instead I needed to provide my credit card details to purchase rather t... Se mer
Företaget har svarat
The packaging was so beautiful and so luxurious it felt like such a treat receiving this gorgeous ring! The ring is amazing quality and I have not taken it off once since receiving it and so far it’s... Se mer
Can’t comment on the quality of the pieces yet, (on the way). But I can’t wait to share that I’m absolutely satisfied with the customer service. Cecilia is extremely helpful and professional, will de... Se mer
Företagsinformation
Skrivet av företaget
MaiaMina was founded in 2022 in Hong Kong by a team of creatives who shared a passion for life and jewelry. Leaving stable careers behind, we embarked on a journey to inspire women to express their true selves. Our mission is to create jewelry that not only enhances style but also empowers women to follow their dreams.
Kontaktuppgifter
Hong Kong
- support@maiamina.com
- maiamina.com
3,6
Medel
37 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have very good experience with…
I have very good experience with Maiamina. I haven’t had any exchange or return so I can’t comment. Hope it will go smoothly. Thanks
31 oktober 2025
Omdöme utan inbjudan
Can’t comment on the quality of the…
Can’t comment on the quality of the pieces yet, (on the way). But I can’t wait to share that I’m absolutely satisfied with the customer service. Cecilia is extremely helpful and professional, will definitely make another purchase again. Will update when I receive my items.
17 oktober 2025
Omdöme utan inbjudan
The yellow gold is very yellow I think…
The yellow gold is very yellow I think it would be better to make the color similar to 18 k gold
1 oktober 2025
Omdöme utan inbjudan
The item didn’t arrive on time
The item didn’t arrive on time. I paid extra for the expedite delivery.
26 september 2025
Omdöme utan inbjudan
Svar från MaiaMina
Dear Customer,
Thank you for your message, and we sincerely apologize for the inconvenience caused by the delayed delivery.
While we’re glad to hear your package has now arrived, we understand your frustration, especially since you had upgraded to expedited shipping. Unfortunately, due to Typhoon Ragasa, which severely impacted operations in the Hong Kong region, local logistics were temporarily suspended, leading to delays beyond our control.
We deeply regret that this unexpected situation caused your delivery to arrive later than promised. Please rest assured that your feedback is extremely important to us, and we are actively working with our logistics partners to improve contingency measures for such rare occurrences in the future.
We truly appreciate your patience and understanding during this time. If there’s anything more we can assist you with, please don’t hesitate to let us know.
Warm regards,
MaiaMina Customer Care Team
Excellent Customer Service & Good Craftsmanship
I recently purchased this bracelet and couldn’t be happier with my experience. The craftsmanship is beautiful—every detail is well-made, and the quality exceeded my expectations. It looks elegant and feels sturdy, yet comfortable to wear every day.
What truly impressed me was the customer service. The team was incredibly responsive and friendly, keeping me updated throughout the process and ensuring I was completely satisfied with my purchase. It’s rare to find both high-quality products and genuine customer care these days, and this company truly delivers both.
Highly recommend to anyone looking for a thoughtful gift or a timeless piece to add to their own collection!
1 oktober 2025
Omdöme utan inbjudan
The packaging was so beautiful and so…
The packaging was so beautiful and so luxurious it felt like such a treat receiving this gorgeous ring! The ring is amazing quality and I have not taken it off once since receiving it and so far it’s not tarnished at all. What a great find I’m obsessed with this brand!
3 oktober 2025
Omdöme utan inbjudan
The quality of the ring very nice and i…
The quality of the ring very nice and i really like it
27 september 2025
Omdöme utan inbjudan
Received quickly and very satisfied.
30 september 2025
Omdöme utan inbjudan
nice collection
3 september 2025
Omdöme utan inbjudan
being my own muse
I’m so in love with the Vero ring and Siva ring! So beautiful and elegant! I had them on my wishlist for a while and was not disappointed at all when I got them! Will definitely be getting the rest of MaiaMina items on my wishlist slowly! 💕💕💕💕
19 augusti 2025
Omdöme utan inbjudan
Beautiful packaging and great quality…
Beautiful packaging and great quality products I’m impressed, shipping updates were missing and it took a bit long to reach.
29 juli 2025
Omdöme utan inbjudan
High quality and excellent
High quality and excellent, thank you, but there is a delay in delivery
6 juli 2025
Omdöme utan inbjudan
The products are very beautiful and the…
The products are very beautiful and the delivery is fast. But most importantly, I like the theme, be your own Muse. I think this is a kind of inner strength that women give themselves, conveying a sense of firmness and belief in life through the jewelry they like.
10 maj 2025
Omdöme utan inbjudan
I placed an order with MaiaMina
I placed an order with MaiaMina. The delivery was on time. Although the product did not fully meet my expectations, the customer service was very friendly and the return process was smooth. Thank you for the support.
11 april 2025
Omdöme utan inbjudan
Love my pieces and great customer service!
Love most of their jewelry pieces, very good quality. Quick customer service response and resolved my issues . Thank you!
13 februari 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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