Great service, ended up needing a new boiler, but not before Kevin tried everything possible to bring it back to life. I was left with heaters so that I didn't have to sit in the cold. Few days later... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Great service, ended up needing a new boiler, but not before Kevin tried everything possible to bring it back to life. I was left with heaters so that I didn't have to sit in the cold. Few days later... Se mer
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Brilliant from start to finish. We urgently needed a replacement central heating boiler for an old house with an ancient and complex hot water system. They were great. We now have a much more effic... Se mer
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I've always found Magna to be efficient, friendly and responsive. Even through lock-down they've been happy to help and flexible. My boiler works well, the team is knowledgeable and I have absolutel... Se mer
Following a site visit and quote the replacement sink and tap was fitted by the plumbing engineer on time, no fuss and allowed me to continue to work from home around the job. Very friendly, helpful a... Se mer
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We are a Midlands based property maintenance company. We provide heating, plumbing, electrical, refurbishment and general property maintenance services to both domestic, residential, industrial and commercial customers. From dripping taps to rewiring. From new kitchens and bathrooms, to landlord safety certificates. Our team of engineers and building maintenance specialists are highly trained and experienced. We are dedicated to solving your problem swiftly and effectively. Need an electrician? Need a plumber? Need a gas heating engineer? Call us on 0330 174 1357 Our team are ready to help
Unit 11 Ardath Road, Kings Norton, B38 9PN, Birmingham, Storbritannien
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was a Sunday morning and i was on call for the weekend. A tenant had contacted me informing the boiler was not producing heating or hot water. After attempting to represurrise I rang Magna whom answered promptly. They sent an engineer out same day and the problem was fixed leaving a the tenant with heating and hot water again. Communication was good.

Svar från FM Systems
Fantastic service (as always in my experience)
Repair to my rental property completed same day, so very happy tenant! Thank you

Svar från FM Systems
I've always found Magna to be efficient, friendly and responsive. Even through lock-down they've been happy to help and flexible. My boiler works well, the team is knowledgeable and I have absolutely no complaints.
New boiler
Having recently updated my boiler that was 16 years old I thought I would write a review for Magna IM.
First of all the Magna website was easy to use and an online quote was easy to do, something some other local firms seem unable to setup.
The follow up phone call was quick and Danny visited my house the next day to carry out a free survey, Danny was very knowledgeable and came up with some solutions to certain problems left by the previous installation.
Two days later the installation started, Shane arrived at 08:00, plastic and blankets were put down to protect the floor, throughout the day I expected there to be a lot of mess from the drilling, but there was none, Shane and his apprentice were really clean, I overheard him sternly telling him to wipe his feet at the entrance several times and to make sure he was careful not to let the radiators leak on the carpet.
At the end of the first day Shane left almost an hour later than planned to make sure everything was ok for me, and the house was left immaculate.
Shane returned the next morning promptly to continue and finished around 15:00, again every thing was left immaculate and before he left he was keen to make sure I understood how to work the boiler directly and remotely using the iPhone app which he helped me install as I’m not very good with technology.
When It came to paying the bill Sharon was very helpful, and she was rapid at sending the documents I requested. Also helping with the information I needed regarding the 10 year guarantee.
COVID-19 was a concern however Magna applied safety measures wearing masks and gloves.
Overall based on their:
Quote compared to other local companies, Timekeeping, Cleanliness, Knowledge and Quality
I do not hesitate to give Magna IM 5 star’s.
I EMAILED SHARON AT MAGNA ON JUNE 9 TO ENQUIRE IF AN ENGINEER COULD CHECK THE BOILER' PUMP EITHER ON MY DAY OFF JUNE 11 OR ON SATURDAY.
HAD A PROMPT REPLY TO LET ME KNOW SOMEONE WAS COMING ON JUNE 11
POLITE PROFESSIONAL & SERIOUS ENGINEER
THANKYOU VERY MUCH
Done the annual gas check
Abided by social distancing
No problems incurred
Brilliant
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