Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Tom got to my elderly mum's house very quickly and when he said he would, made her feel comfortable (she said he even took off his shoes!), fixed both issues really quickly and then tidied up after... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Three plumbers were contacted regarding the job. One couldn't be bothered to undertake a site survey or provide a quote, the second did attend the site and provided a quote which was excessive, ambig... Se mer

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Betygsatt 5 av 5 stjärnor

Tom went out of his way to complete the repair. Having almost completed the work, he discovered an issue, and returned a faulty purchase back to B&Q and found a replacement, then fitted that. This wa... Se mer

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Betygsatt 5 av 5 stjärnor

After a sudden leak from my boiler, Tom came the same day and diagnosed the problem, bought the spare part required and came back and installed it. Problem solved. I couldn’t have asked for a better s... Se mer

Företaget har svarat

Företagsinformation

  1. Rörmokare
  2. Gasingenjör
  3. Gasinstallation
  4. Värmeteknik

Skrivet av företaget

TW PLUMB is a local plumbing and heating company based in Isleworth. I have traded as a sole trader in the local area for over 20 years providing my services to your friends and neighbours and am currently trying to dive into the digital age and extend my reach beyond word of mouth. Our website is new and you will be able to tell that it was born of a middle aged plumber. Bare with us while we evolve. We provide services to the local area including - but not limited to - central heating installations, central heating maintenence, central heating repairs (boiler breakdowns). Gas appliance installations, gas appliance maintenence, gas appliance repairs. Plumbing Installations, plumbing maintenence, plumbing repairs. We pride ourselves on being honest, reliable, punctual, and completing any job - no matter how small or large - to a very high standard. We always aim to 'do it once, do it right'. We are fully insured for your protection and ours. We are Gas Safe registered (521118) which can be verified at https://www.gassaferegister.co.uk. Areas we cover include: Hounslow, Isleworth, Brentford, Chiswick, Kew, Richmond, Osterley, Hanworth, Bedfont, Feltham, Whitton, Twickenham,Teddington, St Margarets, Ashford, Staines, Harlington, Southall, Hampton


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

21 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Tom was organised and professional and…

Tom was organised and professional and sorted our plumbing problem out very efficiently. Highly recommend.

8 april 2026
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for the great review Tony. Glad we could help, and look forward to seeing you again in the future.

Betygsatt 5 av 5 stjärnor

Faultless Service

After a sudden leak from my boiler, Tom came the same day and diagnosed the problem, bought the spare part required and came back and installed it. Problem solved. I couldn’t have asked for a better service and at a reasonable price.

19 januari 2026
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Very happy to have helped you James, and look forward to seeing you again in the future.
Thanks so much for the great review too!

Betygsatt 5 av 5 stjärnor

Great service

Great service. Tom arrive arrived on time, quickly identified the issue and explained everything clearly before starting the work. The repair was done efficiently and to a high standard.

20 december 2025
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for the great review Mark. We really appreciate you taking the time to provide it too.
We hope to see you again in the future.

Betygsatt 5 av 5 stjärnor

Leaking cistern repair

Tom was quickly able to offer a convenient time to complete the repair. He was on time, efficient and the bill was very reasonable and as per the estimate.

9 december 2025
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for taking the time to provide a great review Dan. We are really glad that you were happy with our service, and look forward to seeing you in the future.

Betygsatt 5 av 5 stjärnor

Boiler issue

The pressure of my boiler was low, Tom suggested to replace the thermostat, since then the house is even warmer than before! Happy days!!

30 oktober 2025
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for the great review Severine. We're really happy to have assisted with your problem, and look forward to seeing you again in the future.

Betygsatt 5 av 5 stjärnor

Trustworthy

Great efficient, fair and friendly plumber. Tom has done multiple jobs for me now and has always given a fair price and great service. Highly recommend, James

2 december 2025
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for taking the time to provide a great review James. We're very glad that you are happy with our services and look forward to seeing you again in th future.

Betygsatt 5 av 5 stjärnor

Great pre service

Great pre service , looked at job , spot on quote and then went beyond , An A+ plumber and a great guy what's not to like, A++++ you will not be disappointed Thank You

28 november 2025
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for taking the time to provide such a great review Malcolm. I hope to see you again in the future.

Betygsatt 5 av 5 stjärnor

Tom responded quickly and efficiently…

Tom responded quickly and efficiently to a replace a broken thermostat. Much appreciated.

21 november 2025
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for taking the time to provide this 5 star review. We look forward to seeing you again in the future.

Betygsatt 5 av 5 stjärnor

Professional, helpful and well priced.

Tom was professional, efficient, helpful and sorted out my gas and oven installation issues. Great communications, punctual and well priced. Would definitely recommend 👍🏻

27 november 2025
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for the great review Claire and for taking the time to write it. We are glad that you were happy with the service provided and look forward to seeing you again in the future

Betygsatt 5 av 5 stjärnor

Fast, excellent service

Tom got to my elderly mum's house very quickly and when he said he would, made her feel comfortable (she said he even took off his shoes!), fixed both issues really quickly and then tidied up after himself. He was super professional and friendly throughout and I've definitely saved his number for next time. Highly recommended - thanks Tom.

24 november 2025
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for the great review Chris. We appreciate you taking the time to provide it too. We're very happy that you were satisfied with our services and look forward to seeing you in the future.

Betygsatt 5 av 5 stjärnor

Installation of a Replacement Electric Shower

Three plumbers were contacted regarding the job. One couldn't be bothered to undertake a site survey or provide a quote, the second did attend the site and provided a quote which was excessive, ambiguous, and required an upfront 50% deposit. TW Plumb did undertake a site survey, looked at the old unit in some detail and provided a quote which did not require a deposit. After a date was agreed, TW Plumb attended site on time, and did the job. The work area was managed well, with floor coverings laid. Unforeseen issues during the installation were addressed and dealt with within the quoted price, and the site was left in a clean and tidy state. Documentation was provided at the end of the process.

23 oktober 2025
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Thank you for the great review Mr Lindsay, and for taking the time to provide it. We hope to see you again in the future for your plumbing and heating needs.

Betygsatt 5 av 5 stjärnor

Brilliant plumber

Brilliant plumber, turned up on time, knew exactly what he was doing, and got everything sorted quickly. Top-quality work and really trustworthy.

10 oktober 2025
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for the great review, and for taking the time to provide it. we are very glad that you were happy with the service provided and hope to see you in the future.

Betygsatt 5 av 5 stjärnor

Went out of his way to complete the job…

Tom went out of his way to complete the repair. Having almost completed the work, he discovered an issue, and returned a faulty purchase back to B&Q and found a replacement, then fitted that. This was his last job on a Friday night so not only did he need to deal with busy traffic, the repair also took up some of his weekend. Very impressed.

3 oktober 2025
Omdöme utan inbjudan
Logotyp för TW PLUMB

Svar från TW PLUMB

We are really happy to have provided the assistance you needed. Also very grateful for the great review. Hope to see you again.

Betygsatt 5 av 5 stjärnor

Reliable, trustworthy & timely response

Tom recently resolved a washing machine leak in my own home, having helped me previously resolve a number of issues in properties I manage. He is very reliable, trustworthy, provides a timely response and really knows what he is doing. I have no hesitation in recommending him.

16 februari 2025
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for the great review Marion

Betygsatt 5 av 5 stjärnor

Great Service

Tom provide prompt and effective service. Clearly identified the issue and guided me through the escalation process for getting Transco involved. I highly recommend his service.

11 februari 2025
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for the 5 star review. We are glad to have been able to provide assistance.

Betygsatt 5 av 5 stjärnor

TW Plumb

TW Plumb
Tom replied to my query straight away and booked a visit the next day. He came as scheduled and was able to diagnose and fix the issue with my boiler. Quick, efficient, professional and friendly. Can't recommend highly enough! Thank you TW Plumb

31 januari 2025
Logotyp för TW PLUMB

Svar från TW PLUMB

Thank you for the 5 star review Suzy

Betygsatt 5 av 5 stjärnor

Good service

Was able to make appt promptly
Skill and experience evident
Job satisfaction

8 februari 2025
Logotyp för TW PLUMB

Svar från TW PLUMB

thank you for the 5 stars Deborah

Betygsatt 5 av 5 stjärnor

Tom fitted a new kitchen tap for us

Tom fitted a new kitchen tap for us. He responded quickly and got to us within a couple of days. Job was completed quickly with no fuss. Tom’s done quite a few plumbing jobs for us over the past few years and will continue to use him.

4 januari 2025
Logotyp för TW PLUMB

Svar från TW PLUMB

Thanks for the 5 star Richard

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