Cheryl has been my advisor twice now and is always so helpful, she answers every question I have, replies to my emails quickly, helps with any queries I have. Nothing ever seems too much trouble. So... Se mer

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is second time of using magic breaks to book holiday to disneyland paris but this time was made outstanding by sales expert Cheryl. She has answered about 5000 questions and is credit to the c... Se mer
Företaget har svarat
Terrible service. We had an accident on the way to our departure. No evidence whatsoever that they did anything to try and assist with Disney or Eurocamp, just hid behind policy tents and told tough l... Se mer
Företaget har svarat
It’s not often you come across someone who works as hard as Emma did and is genuinely so lovely at the same time. She was absolutely brilliant, and I’m so grateful for everything she did to help mak... Se mer
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Företagsinformation
Skrivet av företaget
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
Skrivet av företaget
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like to speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
Kontaktuppgifter
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Storbritannien
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
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Excellent personal service
I have been looking at booking Disneyland Paris for the last month and have been comparing prices between sites. I landed on Magic breaks late one evening, put in what I was looking for and thought nothing of it. 8.15 the following morning the lovely Cheryl emailed me to ask if I needed any help. She wasn't pushy in any way just incredibly helpful and super efficient. She worked out the best value for my requirements and offered me a price £500 cheaper than I managed to price it up and it even included Le shuttle. We went with Newport bay compass club, her personal experience with the hotel really helped. If you are looking for a helpful, knowledgeable non pushy experience, I would definitely recommend Magic breaks. I don't know who's more excited, myself, my husband or my girls!

Svar från MagicBreaks
After finding it hard to book online
After finding it hard to book online, Kerry was amazing with booking it for me, very quick replies and super helpful!

Svar från MagicBreaks
Professional, Efficient, and Highly Supportive Travel Assistance
We had an absolutely fantastic experience with Magic Breaks, and I especially want to thank our travel consultant, Kerry, who went completely above and beyond for us.
After we realised we had accidentally booked the wrong dates for our holiday, we were really worried it would be difficult or even impossible to fix at such short notice. Kerry handled everything quickly, calmly, and professionally, and managed to rebook our trip without any stress on our side.
Her communication was clear, friendly, and reassuring throughout the whole process, and nothing ever felt like too much trouble. It’s rare to receive customer service at this level, and it truly made a huge difference to our holiday experience before we had even left home.
We are incredibly grateful and would highly recommend Magic Breaks to anyone looking to book a trip with confidence. Thank you again, Kerry, for your outstanding help and dedication!

Svar från MagicBreaks
Memorable holiday made easy.
The whole experience was made great and very easy by the consultant I dealt with Cheryl Smith.
I am new to this online booking system, used to a travel agents, but Cheryl went out of her way on her day off to help me out and basically make my life easy, stress free with no complications.
Cheryl has managed to build a holiday that will celebrate my 40th birthday as well as a memorable holiday for my little girl before she starts school in September.
5* service all day long and would use again as well as recommend to other people.
Credit to the company.

Svar från MagicBreaks
Gave incorrect information such as date…
Gave incorrect information such as date that payment should be made and time limit for cancellation. Also made incorrect deductions- then have the cheek to tell me I owe thousands within 2 weeks if I do not wish to lose deposit! I point out they put all the dates in writing!! They say nothing they can do......What a bunch of scammers and arrogant thieves that will ruin your family holiday. You will have no peace of mind if you book with this firm.

Svar från MagicBreaks
Easy to book
Easy to book and confirmed everything quickly and when I had a issue I got an answer straight away with no issues.

Svar från MagicBreaks
Fantastic Service
After being let down by 2 well known online holiday companies, couldn’t be happier than with the service provided by Magic Breaks. Great communication from Amanda who was working with us up to Sunday night to get our holiday confirmed and booked. Highly recommend and would certainly use again, thank you :)

Svar från MagicBreaks
Fantastic service from Cheryl….great…
Fantastic service from Cheryl….great knowledge and instant responses to whole range of questions.Definite 6*

Svar från MagicBreaks

Svar från MagicBreaks
Request for Cancellation Invoice Due to Medical Emergency
We were forced to cancel our trip due to a medical emergency. I have requested a cancellation invoice on several occasions, and each time I have been told it would be sent to me. Unfortunately, it has never been emailed. This ongoing delay is preventing me from submitting my travel insurance claim.

Svar från MagicBreaks
Nice to be able to talk to someone to…
Nice to be able to talk to someone to book Thank you Alex

Svar från MagicBreaks
Suzy sales member
Suzy reached out to my sister after she tried to make a booking online. She Offered assistance and end up helping me with my booking too! She was really quick with her emails and really helpful.

Svar från MagicBreaks
Suzy was really helpful with our…
Suzy was really helpful with our booking. Highly recommend

Svar från MagicBreaks
First Disney cruise......so excited! 😊
We have just booked our first holiday through Magic Breaks via Phoebe and we had a great experience. Communication with Phoebe was via email & on the phone and during the few days of looking at all the options and making a final decision, she was so helpful, professional and always responded promptly to any questions I had. It honestly felt like I'd just booked a holiday with the help of a friend! So much so, that we decided to book our next year's holiday for 2027 with her too. Thanks so much Phoebe. Looking forward to hopefully earning more stars for any future bookings. ✨️

Svar från MagicBreaks
Very easy to use and navigate bew…
Very easy to use and navigate bew quotes. Love that they contacted me via message after several attempts to book to offer a further discount which was a nice touch. Very good prices in comparison to other sites and direct from disney.

Svar från MagicBreaks
Efteling in October
Cheryl was helpful and very informative. She helped with my insecurities and talked me through what I didn't understand. I would recomend Cheryl to friends and family in the future. Thanks for all your help Cheryl.

Svar från MagicBreaks
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