A really great company, the clothes are beautiful and of good quality, Magdalena is a super nice and friendly woman who helps you immediately, I will definitely keep buying there, what amazing ser... Se mer
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Ho recentemente avuto bisogno di assistenza per il mio ordine e sono rimasta profondamente colpita dalla reattività del team di Madmia. Non appena ho segnalato il problema, hanno risposto immediata... Se mer
I bought these K-pop socks for my granddaughter she absolutely loves them. They were beautiful the quality of the socks is vey good and the delivery was fast. I would highly recommend this company.
Their refund policy is ILLEGAL in Australia, as they are not willing to refund the money unless the ORIGINAL packaging is kept. You can't even try on their socks if the original packaging & ties a... Se mer
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Welcome to my wonderland where socks fantasies come true. Madmia socks are made with you in mind, empowering YOU to be who YOU are.
Kontaktuppgifter
2/2a Burrows Road, St Peters NSW, 2044, Sydney, Australien
- +61 410 804 085
- contact@madmia.com
- madmia.com
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Disappointed of UK. Don’t glow in the dark I ordered the Wonderland dress and the…
I ordered the Wonderland dress and the Mickey Mouse socks as per your advert. Unfortunately the socks really do not glow in the dark. I’ve looked for an activate button thinking I must have missed something but alas it’s nowhere to be seen. My great niece is sorely disappointed as this was her Halloween outfit. What say you Madmia?

Svar från Madmia
Their expensive wonderland dresses are…
Their expensive wonderland dresses are not worth the money, what you see on their ads IS NOT what you get! It’s the same quality as if you buy off Aliexpress, very disappointing, dress’s frails were not as fluffy, not as big as shown in ads. I think they double their dress skirt to make an ad. Low quality.

Svar från Madmia
Bought a pair of the the black fairy…
Bought a pair of the the black fairy shoes for my daughter
She wore them to see bad guys movie in the cinema and came back
From inside they are very bad quality and i dont even know if they were used or the quality is even that bad! The inside leather got worn out as if we wore it for a year! Never happened to me with any type of shoes with my kids in the past 8 years of me buying for them shoes.

Svar från Madmia
CS is horrible!
I ordered 4 pair of socks and they never arrived, tracking says they were delivered but they weren’t. I contacted CS the day it said delivered, received an email three days later, asking for confirmation of address which I answered, and still no response back, it’s been over a week. I spoke to someone through FB messenger and they said someone would get back to me and still nothing. 8/5 I sent another message to FB and email mentioning they have my money yet I have no socks, I am filing a claim with my payment method but this is RIDICULOUS!

Svar från Madmia
Would love to rate the product but I am…
Would love to rate the product but I am still waiting for it to be delivered. It was scheduled for delivery on August 4th. Just hoping I get it my Christmas at this point, since it hasn’t got here prior to school start.

Svar från Madmia
I’ve contacted MADMIA EU repeatedly i…
I’ve contacted MADMIA EU repeatedly i need to return & as no return labels were sent in my order ive no way of returning it does say on the website you’ve 3 weeks & also returning is free but it’s not as easy as they state .update yesterday I received an email & a returns label & UPS came &collected the return parcel I will update how long it takes for a refund

Svar från Madmia
The customer service team handle all…
The customer service team handle all our concerns regarding with the socks. We're so amazed by the creativeness of the socks we've got!
Amazing customer service
Amazing customer service! Super fast delivery - upgraded to express.
Fantastic products!
Fantastic products!
….and awesome customer service. Very quick and kind to expedite my shipping too! Love their stuff!!!!
I absolutely love MADMIA socks
I absolutely love MADMIA socks! I’ve purchased from them nearly four times now, and each experience has been amazing. The socks are not only super fun and creative, but also great quality — they hold up wash after wash. Their customer service is fantastic too — always responsive and helpful. Highly recommend if you’re looking for something unique, colorful, and well-made!
My review at their site got deleted
I ordered a dress and they sent me an e-mail to write a review. The fabric of the dress was falling apart so I gave a negative review. Next time I visited the site, the review was deleted. I can only guess how many negative reviews have been deleted. Totally unprofessional imo.
Shipped my order from another country
I orderd socks and a dress. I did not know that they were being shipped from their warehouse in Australia. Ordered on March 25th. It is now April 8th. The order says it has been stopped in customs on April 3rd. I emailed the company and no response. I called the company and the rep said it usually takes a couple days to clear. It has been more than a couple of days. I will give it one more week and then I am calling my credit card company. I will not be ordering from them again.
Achtung Betrug!
Ware am 14.2. bestellt.
Es kommt keine Ware und auf Nachrichten wird nicht reagiert.
Order was great
Placed an order March 13th and it arrived March 21st . My 3 year old loves everything we bought a dress, socks and the clear shoes which were so cool so she can see her socks.
Ordered a pair of socks on 3/3 and they…
Ordered a pair of socks on 3/3 and they shipped the next day but it’s 3/20 and I still haven’t received them. Contacted the company and was told to wait a week and call back so I did then the representative created a missing package inquiry and then my package supposedly showed up in Puerto Rico a week ago. However, I still haven’t received them and now they’re not answering my calls or emails!! Poor customer service!!! BEWARE!!!
*******Update: I finally received my order on 3/21 a few days after my review, so I changed my review from a one star to a four star. I also got a phone call saying that their phone system was down the day I was calling? Despite it being a shipping error I just needed to vent. Anyhow, they ended up refunding my shipping cost and I must say……THESE SOCKS ARE EVEN MORE BEAUTIFUL IN PERSON THAN IN THE PICTURE!!!
Excellent customer service.
I ordered two pairs on 15th December and they didn’t arrive in time for Christmas. I emailed customer support to ask where my order was and I received excellent customer care in the way of 3 more pairs being dispatched that same day. They’ve arrived today. Problems do occur, especially with postage, it’s how they’re dealt with that matters and Madmia handled this really well. Thank you!
Don’t bother
Don’t bother, ordered and paid for priority shipping to be here before Christmas. Was given a tracking number and not been updated. Emailed and no response so am now filing a PayPal claim
Adult socks
Adult socks.
I'm a shoe size 6. And a dress size 10. My legs are a normal calf size. I baught the adult stitch socks and character looked stretched. And awful. Waiste of money. I also baught my mum some goofy ones. She has got big legs. So god knows how they will look.
Christmas socks in November…not delivered yet
I ordered Christmas socks in November and have still not received them. Wondering if this company is a scam.
No delivery after almost 3 weeks
I made an Order 18 November, 2024. Promised 4 days to deliver might have been a joke because I still did not receive my order and did not hear a single word from the company.
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