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Madmia Omdömen 141

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TrustScore 4 av 5

3,9

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A really great company, the clothes are beautiful and of good quality, Magdalena is a super nice and friendly woman who helps you immediately, I will definitely keep buying there, what amazing ser... Se mer

Betygsatt 5 av 5 stjärnor

Ho recentemente avuto bisogno di assistenza per il mio ordine e sono rimasta profondamente colpita dalla reattività del team di Madmia. ​Non appena ho segnalato il problema, hanno risposto immediata... Se mer

Betygsatt 5 av 5 stjärnor

I bought these K-pop socks for my granddaughter she absolutely loves them. They were beautiful the quality of the socks is vey good and the delivery was fast. I would highly recommend this company.

Betygsatt 1 av 5 stjärnor

Their refund policy is ILLEGAL in Australia, as they are not willing to refund the money unless the ORIGINAL packaging is kept. You can't even try on their socks if the original packaging & ties a... Se mer

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Företagsinformation

Skrivet av företaget

Welcome to my wonderland where socks fantasies come true. Madmia socks are made with you in mind, empowering YOU to be who YOU are.

Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

141 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

Unreliable and goods never arrived!

Unreliable - items never received!
I placed an order for Christmas gifts that I needed for an event. They emailed saying the items had been dispatched and I waited patiently. The order should have arrived but when I contacted they very causally replied that the order was lost in transit. It would have been good to have been informed.
I will not order again and do not recommend!

4 december 2025
Omdöme utan inbjudan
Logotyp för Madmia

Svar från Madmia

Hi Lilly Moon,

We’re truly sorry to hear about your experience and completely understand how upsetting this must have been, especially with your order meant as Christmas gifts.

Unfortunately, once parcels are in transit, we have no control over them, and it appears your order was lost along the way. We sincerely apologise for the inconvenience this caused. Your feedback is very important to us and will help us improve our processes in the future.

We really appreciate your patience and understanding. 🌟

Betygsatt 1 av 5 stjärnor

Ordered socks and paid for Priority…

Ordered socks and paid for Priority Express which states next day delivery or 2 days guaranteed. Didn’t happen. I cannot even track the package to get an idea of its location. Still haven’t received the socks. Don’t worry though I guarantee it won’t happen again.

29 november 2025
Omdöme utan inbjudan
Logotyp för Madmia

Svar från Madmia

Hi lovely, thank you for reaching out. We are so sorry to hear this has been your experience. We are here to help and ensure your order is received as quickly as possible. Please reach out to us with your order number so we can make this right. Contact@madmia.com

Thank you! 🦄✨💕

Betygsatt 1 av 5 stjärnor

Commande madmia pour plus de 50e!

On ne parlera pas de la qualité ici qui est peut être bonne ou mauvaise tout bonnement prce qu'on ne sait pas.... Après 8 jours la commande à enfin été expédiée selon le mail reçu. Nous sommes en 2025... Le prix des chaussettes est plus que conséquent et ils n'arrivent pas à s'aligner sur les délais de livraison ni même à les respecter ! Une honte

20 november 2025
Omdöme utan inbjudan
Logotyp för Madmia

Svar från Madmia

Hi Theodora,

Thank you for your review and feedback. We are extremely sorry for the extended delay in dispatching your order. We have had an overwhelming amount of orders in the Christmas rush. Our orders from our European warehouse are usually shipped within 3 business days. There is a slightly longer delay at the moment due to the business of this period.

Your order is on its way to you and we look forward to hearing your feedback once they are received. We are sure you will be in love with the socks and your little ones will have the best time wearing them.

Thank you for purchasing from us and apologies again for the inconvenience the delay in dispatching has caused. 🦋🌈✨

Betygsatt 1 av 5 stjärnor

I ordered 5 pairs of socks on August…

I ordered 5 pairs of socks on August 19th and still have not received them. I talked to someone 3 times and was told I should be receiving them . 3 months later and still nothing. Now no one will answer there phone and mailboxes are full . Probably from people complaining. Be careful who you order from !!!

19 augusti 2025
Omdöme utan inbjudan
Logotyp för Madmia

Svar från Madmia

Hi Grace,

Thank you for reaching out to us. We are so sorry to hear you still haven’t received your order. It was dispatched the following day after receiving it. You can see from this tracking link that it was making its way to you but unfortunately looks like it has been lost in transit.

USPS Tracking: 9400111899560698893042

We understand how frustrating this can be and apologise for this occurring. We can also see our US team members have been in communication with you about this. Our phone and mailbox are full because we are busy packing tens of thousands of orders for our customers, not because they are complaining. I have processed a full refund for you. Please allow 7 days for the funds to be available.

Please reach out if we can be of any further assistance. Thank you! 🦋✨🥰

Betygsatt 4 av 5 stjärnor

Customer service dies not respond

Placed my First order and a couple hours later my my item decreased in price. They will not pick up their phones and not accepting messages. They also are not answering text Ms. I want a price adjustment on my order 368153. I’m a Tik Tok reviewer and This Is Not a Good beginning with This company. Company responded and explained the discrepancy. Thank you

25 november 2025
Omdöme utan inbjudan
Logotyp för Madmia

Svar från Madmia

Hi Zeida,

I am sorry to hear of your experience with our customer service team.

We have received 3 emails from you, one about becoming an Ambassador which we were soooo excited about! Then we saw your order and it made us even happier! I have spent some time investigating your order, you received a free pair of socks, free shipping and when we compared the prices, you have actually paid less than the current pricing for each style ordered.

We also responded to your email within 6 hours of it being sent to us.

Since we are an Australian company based in the US, the amount charged is in Australian dollars converted to US dollars which is the price you paid. Due to the currency fluctuations, the prices will vary slightly as the dollar conversion changes.

I hope this response helps ease your concerns. We are happy to continue assisting you via email. Thanks so much! 🥰🌈🦄

Betygsatt 5 av 5 stjärnor

Absolutely amazing kids’ socks

Absolutely amazing kids’ socks! The quality is top-notch—soft, durable, and super comfortable for active little ones. The designs are fun and colorful, and they actually stay on the feet without slipping. After several washes, they still look brand new. My child loves them, and I’m definitely buying more. Highly recommended!

1 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM

Very bad quality! A very cheap version of what they are advertising! They will even pretend that they will give you an "extra" item for purchasing, not even true. Scam!

21 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

Great experience. The products came on time and as described. I had small issue that was resolved quickly by their great customer service. Will order again.

21 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

What an amazing company cannot fault them, ordered 2 pairs of toddler socks and the fairy ones had a very slight bit of damage on the wing, sent a picture within an hour I had a reply that this amazing company will send out another pair of socks of my choice honestly cannot fault this company and the socks are just beautiful. Thank you Madmia for the 1st class service

12 november 2025
Omdöme utan inbjudan

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