MacDonalds Omdömen 133

MacDonald hunts cross , Liverpool absolutely bad never again in MacDonalds poor customer service bad management no leadership complaint about staff attitude they sent a voucher as (good will )then come to restaurant to use it the staff don’t know how to sorted and give a meal the manager did help just said sorry I can’t help looks like a joke .
Thank go we got more places to spend our money.

MacDonalds Salisbury city centre has slowly over past few months got so slow it takes on average 10 minutes from ordering to getting your order. What doesn’t help us the number of online delivery orders, in my opinion they should have a separate section for that to keep walk in business moving

Sandbach MacDonalds is the worst i think i have ever been too. The staff are totally ignorant and after waiting 30 mins at the second window (where you always get forgotten about) i asked for the Manager and she was as nonchalant as the rest of the staff and looked like she couldn't care less. No customer service at all and the food was cold and looked like it was thrown together by a 3 year old. Also @MacDonalds what the hell is going on with your milkshakes?? every one we go too it's "sorry the machine is not working" come on get a grip guys!!

I’ve just reminded myself why I rarely go to MacDonalds Wellington Retail Park Telford! Sat in the “drive thru” for 50 mins only to get the wrong order, this was then followed by a 30 minute wait in the restaurant while they re-did my order!
The last time I ordered a MacDonalds from here I used the App, again my order was wrong, I did contact MacDonalds to complain, after several days I was contacted and advised I would get a voucher, this never arrived.
It’s obvious that this branch of MacDonalds can’t accommodate the amount of orders it gets from the drive thru, in person, the app and collections from food delivery companies. The term “Fast Food” is a complete joke.

Milestone Way, Burntwood

I don't know why I keep placing an Uber order from this franchise. Every time there is either something missing, or, multiple items missing and it's always cold. They never pick the phone up. The food cannot be hot when it leaves the restaurant because it is cold when it arrives at my home.
This really is the last time I order from this restaurant.

I have completely stopped using MacDonalds now. I have been a good customer over the years since they first came to my city 34 years ago. Now it is a total discrace. They don't welcome walk in customers any more. I was faced with a wall of dirty monitors where you have to order your food. Then I had to wait a long time for my number to appear, they seem to prioritize internet orders over physical people now. When the food arrived it was dry, cold and tasteless. This is not the first time, and have found this to be a similar situation in other franchises too.

Rawtenstall Macdonald's.

Absolutely atrocious service. I waited 10 minutes for my order to arrive. It started on their system saying preparing then when quite a few delivery people came in from Just Eat etc my order disappeared from the order line. However, all the delivery people's food came out! I was only getting a burger, fries & drink for my son. I asked to speak with a supervisor & said that this was meant to be fast food! I told them that I wanted his meal & a refund. I was told "Ok". Then someone came out with the meal. I said, "What about the refund". Then a manager came out & said "It's either the meal or the refund". I told him that wasn't good enough. He told me he only had 5 people working.

The place is a disgrace & I wasn't "Lovin' it"!

Just takes so long. Everytime! Not doing it again

On our last visit to Bredbury branch, we ordered 2 meals costing over £18. We had to wait for a while at service window, I assume the wait was for fresh chips, which was the only hot part of the meal, the burgers must have been warmed up and left sitting whilst chips were cooked. Once again there was no milk shakes, so we opted for coke which tasted like water. Burgers were very cold inedible so in reality we paid for 2 small bags of fries. This branch is hit and miss most of the time, however it will definitely be a miss for us from now on. I notice there are no rescripts being given with orders, is this a ploy so nobody can report complaints. Definitely avoid this place unless you like cold burgers or watery cold drinks. Worse MacDonalds we have ever visited. Food poisoning waiting to happen

PARAMOUNT CODES DON'T WORK

I won an instant one month subscription to Paramount + TV

The website indicated modentertainment.co.uk does not exist. Rubbish

I managed to find another way to enter a digital code to redeem my win. Only to be told the code is invalid.
Ridiculous.

Macdonalds-please just stick to supplying food instead of these frustrating promotions which you obviously have no true intent to give away.

Macdonalds Fishponds Bristol. Ordered food with Uber for £40 worth of food and drinks, 6pm ordered told 15-30 mins for delivery. 1 hour later food arrived sitting on drivers back seat (no insulated bag), no "sorry" or anything, I opened bag and checked food as cold last time we had takeaway. Yep it was stone cold asked her to take back but she backed away telling me I have to take back to macdonalds myself. So I took food back to macdonalds and manager said he would ring his boss, he walked over to chip fryer and then walked back to me and said his boss said nothing could be done. It's NOT OK to lie to CUSTOMERS, you get caught out eventually. Bad Uber, never using again and especially BAD macdonalds Fishponds. Used deliveroo and burger King, order complete and piping hot when delivered. 5 * to them.

Macdonalds rock retail park
Birkenhead
Very rude racist staff have all types of excuses for taking your money if you’re from a ethnic group that’s a reason for not for-filling a order which has already been paid for
How hard is to remember three
Items Duh and because I’m no local I returned a few days later and told them I was missing items from my order I got a fake rude girl pretending that she didn’t know anything yeah right
Then the shift manager tells me they are not for filling my order because I don’t have time when work 14 hours shifts to run around or give them my personal details? To racists?? Then they’d replace meal on the day I didn’t want a free meal but items I’d already paid for?
And not got (RIGHT) so beware
Ethnic minority check your items before you leave? Because these staff are so sly
Cheeky hard faced good for nothing’s do they think just because you’re a proud Nubian
That means you’re a walk over
Never! Maybe some diversity training or employment of ethnic groups may bring them into the
21st century!