MacDonalds Omdömen 133

Missing item in order. Tried to phone to resolve - nobody answered the phone. Also left a message on the voicemail, but no response to that either.

This store must seriously be the most disappointing ever. They always miss the dips from the order and never have milk shakes or the new frappes to order. What is the point of having new menu items when they never have them on?! Pointless.

Macdonalds Strood Kent
Ordered a pancakes with syrup and a sausage via drive thru As they only served breakfast at the time My granddaughter was ill and l wanted to take a treat to her when l opened the bag No syrup No Sausage Was so embarrassed and disappointed It wasn’t convenient to check inside the bag when given as the pancake container was at the bottom and l ordered several other items and driving This is the third time it has happened at different Macdinalds No care is taken and employing any young untrained person, eventually people will stop using MacDs and hopefully another ethical company will take its place

For the second time this month food items missing from my order and another from a fellow house member! As I was collecting from the drive through another customer was complaining about missing items from there order. Once is a mistake, twice is poor training or systems but three times is starting to feel like theft!

Ballymena (Christine Duty Manager) Could not care less

WRONG ORDER 2 visits in a row
No Apology
No Manners
No Salt
No Napkins
No Sauce
No Soft drinks cups available
Cold & Tasteless

NO ONIONS ON A "ONION ONLY BURGER"

Even the replacement order was wrong !!!!!

Bought a meal to get a chance of winning in the “winning sips”competition. Was given a plain cup. Feel conned. Only went in there to get a chance of winning a free glass. Even screens say buy this drink to enter!

So spent £7 for nothing really.

Waited over 40 minutes, numbers higher than ours kept being displayed. Our number 002 dropped off the "being prepared" side of the screen and did not appear on the "ready for collection" screen. When we tried to ask anybody about it they just pretended not to hear and walked away. Loads of delivery couriers were waiting in the same area. Eventually we cornered somebody and demanded a refund. First refund was £3.00 less than we had paid so we had to wait for another. We couldn't wait any longer as we were going to the theatre. Abysmal service. Can't comment on the food because we never got any.

Ordered food three times this month,on two occasions food was missing ,the other time we had the wrong order.This was from the Newquay branch.

went to hamilton retail park macdonalds
they got the order messed up.always messing up orders this lot,rarely get an order correct.
worst manager ever dealt with.pointless just give me a full refund.macdonalds is a terrible service nowadays complete wind up experience

We May As Well Have Cooked The Very Small, Flattened Burgers Ourselves & Done The Dishes Too...
Not Used Macdonald's For 6 Years. This Ordering System is Worse Than The Unheard Of,Speaking To A Human Being Option That Was Popular In The Day...I've Booked Holidays Quicker Than using That Daft Screen. Burgers As Usual Nothing Like The Images (Would Like A Reason Explaining That Macdonalds..) Now Asked To Pull Apart Packaging Before Putting Into Bin? Sorry, I Don't Work At The '''restaurant'''

My last visit to McDonald's left me with mixed impressions. The service was fast enough, but the quality of the food seemed a little uneven. Some dishes were tasty and lived up to expectations, while others seemed less fresh. The restaurant environment was satisfactory but not perfect - some tables could have been cleaner. Overall the experience was average and I think McDonald's could improve on some aspects of service and food quality.

Worst McDonald’s ever Edgbaston Spring Road , got to the machine to place my order… girl ask me once then twice what my order was drove to the window to pay for my order and got asked again what my order was for the third time when I said I’d give him my request twice. She then accused me of shouting because she had to find a problem with me to make things right Mcdonald then began to argue with me. She shouted at me. When I complained she was shouting. She said she wasn’t shouting, but I was shouting. … this is the worst McDonald’s ever at Edgbaston. I will never shop there again, I always have problems when I go to Edgbaston McDonald’s never have problems anywhere else except this particular branch have called asking for the manager. The manager says come and talk to them. No thankyou

Worst Macdonalds meal ever. Visited with my wife for a quick snack. Ordering machine was a nightmare. When order came, we had three teas instead of one, even though our order stated one tea. Wife two back to be told that was what we ordered. The wife had just received bad news from a hospital and was not up to arguing about it.
Milk shake was different. Not sure what the taste was. Should have been banana.
Chips again had a very unusual taste and went cold extremely quickly.
Cheese burgers were something else. Apart from being smaller, the burger was quite tasteless with too much relish. The bun had a chemical taste. Neither of us wanted to finish the meals.
As it was not a good time for us, we could not be asked to have an arguement with management. Quite a disgusting meal. Left most of it. Would not advise for anyone to visit.

The Big Cheesy was a real contender for Macdonalds against Burger King, makes all the other burgers not worth bothering with, dry and bland. Make the Big Cheesy a signature burger.

Missing items from my order no food and store unable to deliver missing items or give refund. Now sat in a Que for the last 20 mins on line. Furious doesn’t come close. Awful service.

Very clean quick service brought to the table helpful staff kids were catered for very nice experience

Evesham Branch. Always thought it was supposed to be a fast food place. far slower than KFC. burgers awful would not feed them to a dog. Love the fries and nuggets. Milk shakes are to die for. Not that clean lots of improvement needed there. Most of the staff could turn milk sour with looks on there face. Could be a lot more helpful. Car park is a nightmare

My daughter who lives in Wyberton ordered a Macdonald to be delivered by Uber eats. She never received her order. Telephoned Macdonald they could not care less. Uber eats were the same, what utter contempt of their customers. It was delivered to the wrong address, both organisation made no attempt to rectify the problem.

Karen at moorland way macdonalds is an absolute delight to see always happy and makes the kids and adults smile keep up the great work

Second time of coming here using the drive through I have to say the worst experience ever so far I have been waiting 35 minutes for fast food! The staff are nonchalant I'm sitting like many others in the car park wondering if I'm going to get my food !