Meine Tasche ist "verloren" gegangen und nun wurden mir Sachen aus der Tasche gestohlen. Da mein Rucksack zu groß war, musste ich eine wahnsinnig hohe Gebühr bezahlen und den Rucksack direkt vor dem F... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Do not touch this airline with a barge pole we had a very bad experience with this airline. After our recent marriage the passport still contained the maiden name which was not picked up until du... Se mer
Achtung: Diese Airline verwendet nicht die Standard Handgepäckmaße, sondern legt je nach Buchungsgruppe Maße mit einer Länge von Maximal 40xm fest. Beim Check in war alles mit dem Handgepäck in Ordnun... Se mer
This was one of the worst experiences I have had with an airline. Our flight was delayed by nearly two hours with no explanation or communication provided by the team. To make matters worse, the cab... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Vueling Airlines, SA is a Spanish low-cost airline based at El Prat de Llobregat in Greater Barcelona with hubs at Barcelona–El Prat Airport and Leonardo da Vinci–Fiumicino Airport in Rome, Italy.
Kontaktuppgifter
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All of my luggage was lost
All of my luggage was lost. We had a direct flight and they changed it to a connecting flight last minute. Then they lost all of our luggage. Our oldest person in our party had medication that was only accessible in the US and we were flying internationally. They are giving us money for anything we buy but them loosing our luggage was 100% their fault. If they kept the flight direct there would be 0 issues.
Una compagnia INQUALIFICABILE.
Una compagnia INQUALIFICABILE.
Io e la mia famiglia abbiamo viaggiato in tutto il mondo con le compagnie più disparate ma MAI SIAMO STATI TRATTATI MALE COME CON VUELING.
Eravamo in gita con il nostro coro polifonico, mio marito era il capogruppo e direttore, mio figlio suona la fisarmonica per la quale ABBIAMO PAGATO BIGLITTO A PIENO PREZZO PERCHÉ LA COMPAGNIA NON AMMETTE IMBARCO IN STIVA PER STRUMENTI.
AL MOMENTO DELL'IMBARCO nel viaggio di ritorno HANNO SOSTENUTO CHE MANCAVA UN POSTO A SEDERE E NONOSTANTE IL CHECK IN EFFETTUATO HANNO BLOCCATO MIO MARITO CHE ERA PRESENTE SULLA LISTA PASSEGGERI E HANNO FATTO SALIRE SULL'AEREO TUTTO IL GRUPPO TRANNE LUI CHE HA DOVUTO RIMANERE A PARIGI DA SOLO!
CI TRNGO A PRECISARE CHE I VOLI ERANO ANDATA E RITORNO E ALL'ANDATA NESSUNO AVEVA NOTATO ALCUNA IRREGOLARITÀ!
SI SONO RIFIUTATI PERSINO DI PARLARE COL SERVIZIO ASSISTENZA CLIENTI CHE IO HO CHIAMATO AL CELLULARE E CHE INSISTEVA A DIRE CHE TUTTO ERA CORRETTAMENTE PRENOTATO!
SULL'AEREO INFATTI C'ERANO BEN 5 POSTI VUOTI.
VERGOGNA!
ATTEGGIAMENTO ARROGANTE, INDISPONENTE, VILLANO E VESSARORIO
MI AUGURO POSSANO FALLIRE PERCHE NON MERITANO DI LAVORARE
Worse ever
This airline is the worse ever. Kick out 52 children for the songs in hebrew. Such a antisemitic morrons there are.
Plus, it did the Pilot who trained terrorrists who blown up a trading center in New York.
Never fly with this shity people.
Shame on Spain.
DO NOT FLY WITH VEULING
DO NOT FLY WITH VEULING. THEY HAVE LOST OUR LUGGAGE ON OUR FLIGHT FROM PMI TO BCN. THEY FIND IT THE FOLLOWING DAY BUT NOW 6 DAYS LATER THEY HAVE NO IDEA WHERE IT IS AND APPARENTLY THEY DONT KNOW WHO THEY USE TO DELIVER THE SUITCASE!!!! THEY DONT HAVE THE DECENCY TO COMMUNICATE OR FOLLOW THROUGH. TOTAL SHAMBLES.
hanno cambiato volo e ho dovuto…
hanno cambiato volo e ho dovuto accettare. Per un'ora e mezza di volo da Parigi a Milano Malpensa, ci hanno fatto fare scalo a Barcellona, con 2 ore di attesa prima di riprendere il volo da Barcellona a Milanoi. Una giornata buttata via, avrei potuto stare tutto qualche ria in più a Parigi e sono stata 10 ore in giro per aeroporti, per un volo di 1.30 minuti. Mai più Vueling. Vergognosi.
The disgusting anti-Semitic company!
The disgusting anti-Semitic company!
Do not approach!
Seguro de Cancelación de Vuelo...no lo pagues!
Contratamos cobertura de seguro de cancelación con Xcover a través de Vueling. No teníamos intención de cancelarlo, iba a ser nuestras primeras vacaciones en familia (7 personas), pero como nunca se sabe, pues opté por gastar un poco, por si las moscas. Desgraciadamente, más o menos un par de meses antes del viaje, le detectaron a mi cuñada una enfermedad grave, por la cual ni ella ni su marido iban a poder viajar. Contacté con Vueling y me dijeron que para cancelar lo hiciera a través de Xcover. Luego de darme de alta en su web, empecé a rellenar un cuestionario de preguntas predefinidas que a medida que iba avanzando se desviaba más de mi necesidad de reclamación. Me puse en contacto con Xcover a través de mail, explicándoles detalladamente el problema y como respuesta obtuve un correo automático en el que me explicaban como hacer una reclamación. No he conseguido nada....más que perder el tiempo. Me puse en contacto con Vueling y luego de explicarles el caso y enviarle documento conforme mi cuñada debía ser operada el día concreto del vuelo, me volvieron a decir que genial....pero que lo tramitara con Xcover.
Comunicación imposible
Es imposible comunicarse con Vueling. Su web es un bucle y no tiene acceso a atención al cliente.
Hace días que quiero anular mi subscripción a vueling club y darme de alta con otro correo electrónico para poder usar los avios indistintamente en iberia y vueling y no me lo permite.
INCAPACIDAD TOTAL Y MALA ATENCION AL CLIENTE
This airline should not exist
This airline should not exist. There's a limit to how terrible you can be. Never again. Never again. Never again.
Discrimination
# compagnie aérienne anti-Israélienne et à antisémite.
Une Honte absolue..
« Boycotte Vueling Airlines » !!!
Une honte à fuir
Une honte . voyage avec cette compagnie en juillet .. personnel désagréable , compagnie low cost et tree desagreablr , retard sans explication et aucune excuse …
j’ai dû attendre 24h pour récupérer mes bagages, je deconseille fortement cette compagnie ! A fuir
Someone here is dangerously confused.
So... I think they have an issue with understanding what security means. They hired a flight instructor that trained the 9/11 perpetrators, as a pilot, i.e. they actually let him fly PEOPLE in an airplane, and at the same time they handcuff a young girl and kick her teenage students from a plane for 'security' reasons because they... spoke Hebrew?.......
Someone here is seriously confused.
Let's just say I would not feel safe flying with them.
Booking reference: 1076-254-008
Booking reference: 1076-254-008
Airlines: Vueling & Ryanair, booked through MyTrip
This was by far the worst flight experience I’ve had — and it wasn’t even the flight itself, just the nightmare of trying to reschedule it.
Rescheduling was next to impossible. Both airlines, Vueling and Ryanair, pushed the responsibility onto MyTrip, while MyTrip offered zero real support and hid behind canned responses. Every attempt to make a change resulted in either no action, more confusion, or ridiculous extra charges.
I initially paid less than the fee they wanted just to make a simple change — far more expensive than rebooking the entire trip. It’s a complete money trap, with no transparency and terrible customer service from all parties involved. None of the three — the airlines or MyTrip — want to take responsibility or actually help their customer.
I would strongly advise anyone to avoid MyTrip, Vueling, and Ryanair if you value your time, money, and sanity. Pay a little more upfront to book with a company that actually helps when things go wrong.
Pessimo una compagnia aerea razzista e…
Pessimo una compagnia aerea razzista e antisemita
DO NOT TRUST!
I just saw how customer service is handled at this airline, arresting a camp organizer and 50 students fir singing. Unbelievable! THIS IS DEFINITELY AN AIRLINE THAT CANT BE TRUSTED!
My bag did not arrive on the flight- still waiting for it 75 hours later
My bag did not arrive on the flight. Apparently it arrived on a later flight arriving at barcelona airport at 11pm. The bag was picked up by the courier according apparently in the morning but no contact was made with me regarding when it would be delivered. The next day (so day 2) i received an update that the bag would be delivered at 13-38. I was supposed to be leaving the place was staying at 1pm to go to Barcelona. I wanted until 3 pm and then left for Barcelona. My bag never arrived. I called vueling that evening to tell them my new address but this was not updated on the system. The next morning i was informed my bag would be delivered at 13-34 to the previous address. I called vueling and again gave them my new address. It is now 17-20 on day 3 and the bag has not arrived to the old or new address. There is no contact number or details of the courier company and vueling dont know them either. My new address has not been updated on the system. I have been waiting 75 hours even though they located the bag over 60 hours ago. I am missing so many things but can only apply for compensation for a change of clothes and basic toiletries. Its unbelievably poor. Never ever ever again Vueling.
Compagnie d'antisémites
Compagnie d'antisémites
Compagnie d'antisémites. Ont fait sortir un groupe de 50 enfants juifs et leur directrice de l'avion sous simple motif qu'un enfant chantait en hébreu et cela en faisant intervenir la police espagnole qui a menotte de force la direction qui encadrait ces enfants. Compagnie à banir
Following the NATZI act to Jewish…
Following the NATZI act to Jewish children in your flight. Taking them out and arresting their manager. You should be ashamed! Just because they sang songs in Hebrew. Just like NATZI Germany in the 30s. Blaaaaaaa
My 3rd and last ever flight with…
My 3rd and last ever flight with Vueling. Queued for over an hour to check a bag. Then flight delayed to get "all your bags on" (said the Captain). After that delay there were no refreshments served as the crew needed the first hour for their lunch, hiding behind their curtain. I landed 24 hours ago, but my bag was left in Spain and has still not arrived. Never again!
beware - booked via BA.com as a code share.
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