Absolutely appalling company. Do not purchase from them under any circumstances. I so wish I'd read the reviews prior to purchase. The customer service email and telephone number are both unrecognis... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Here’s a polished and professional version of your Trustpilot review: I received my order from LuxxShapers on time, and the delivery process was smooth. However, unfortunately, the fit of the... Se mer
Bunch of thieving bastards based in Nigeria. Says it all really. Wished I'd researched this company more thoroughly before I made a purchase. Emailed the "support" email address countless times. Eve... Se mer
My e-mails, chats, and contact page messages regarding my exchange are completely ignored. The contact Telephone ( UK number) is also stating incorrect number--. Dead end. I am not sure if I will ever... Se mer
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
SCAMMERS DO NOT ORDER FROM THIS…
SCAMMERS DO NOT ORDER FROM THIS COMPANY! I got sent the completely wrong order, different size and colour. I asked for a refund as it took so long to arrive I had already purchased what I needed from somewhere else. For months I went back and forward trying to get them to send me a return label to return and get a refund. The chat has now closed and I keep trying but I’m now not getting any response. The contact number doesn’t connect. I wish I’d read these reviews first as they’ve just taken my money.
Worked well for me
Worked well for me, I was a little worried reading the reviews but it arrived about 4 days after ordering. And the the tummy control shorts are exactly what I needed to give my waist that extra cinched look. For reference I'm a size 8 and ordered the extra small.
Only thing I'd say I have an issue with is you don't get notified when your package is shipped
Can’t return
Can’t return, no responses to emails. £35 down the drain. AVOID AVOID AVOID.
Can’t return item
No response to email asking to return the item I bought. Now pursuing a refund through PayPal. Avoid this company.
Scam of a company
Scam of a company! Do not order from them; Instagram should be ashamed they even allow advertising from such a horrendous company.
Don’t not buy from this brand!
Don’t not buy from this brand!! Paid for express shipping and took 7 days to arrive. I ordered elsewhere in the mean time because of such late delivery. I now need to send this back. They don’t reply to emails. You can’t send it back without an email response. They don’t answer the calls. Now what 🤷🏼♀️ I have an item not even out of the packaging that I don’t need. DONT WASTE YOUR MONEY
Another lesson to read reviews first
Another lesson to read reviews first! Paid for express shipping 1 to 3 days, still nothing after a week!
AVOID!
AVOID!! Do not purchase from this company! I received an order (albeit late) the parcel was in someone else’s name and the completely wrong item and about 5 sizes too big. Clearly sent me someone else’s order. I have tried the phone number which doesn’t work at all, I’ve sent emails and contacted via social media and heard absolutely nothing. Do not waste your time or money!!
BIG MISTAKE!
Why oh why did I not read these reviews before purchasing! I really thought I had learned this lesson! Same experience as everyone else, emailing them but no response and can't return without emailing them!!! Off to speak to credit card company. Interesting that they aren't replying to anyone on here either!!
DO NOT PURCHASE FROM THIS BRAND
DO NOT PURCHASE FROM THIS BRAND
1. Order arrived late
2. I tried the item on when it arrived but it did not work at all in terms of sculpting or shaping.
3. I requested a refund and got an initial response via email, but since then have had no response (have emailed numerous times).
4. I have tried to get in touch with customer support several times and firstly the person I spoke to was incredibly rude, and has since stopped replying.
I cannot emphasise enough how terrible their customer service has been, I hope by writing this, I can at least save one other person wasting their hard earned money. 0/10.
Looking at their instagram all the comments are the same. Steer clear.
awful company to deal with...
awful company to deal with.... Items arrived too late, when they eventually arrived tried to send back. Sent 3 emails and left voice message still no response. Have asked my credit card company to try and retrieve money back on my behalf.
DO NOT BUY FROM THEM
I don't think this company should even get 1 star. Item received late so I don't need or want it anymore. I tried email, live chat with no reply. No details on how to return. DO NOT BUY FROM THEM.
DO NOT BUY FROM THIS "COMPANY"
DO NOT BUY FROM THIS "COMPANY". My item just never arrived. I emailed numerous times, called the number on the website over and over with no answer, I even used their "live" chat Iver and over and...nothing! No reply, no communication whatsoever. SCAM SCAM SCAM
COMPLETE SCAM - WILL STEAL YOUR MONEY
Bought two items for graduation and they refused to acknowledge my emails, calls, messages on live chat, Instagram and TikTok for a refund. THIS WEBSITE IS A SCAM - STAY AWAY. I’ve taken it up as a scam and fraudulent with my bank so will hopefully get my money back. Is absolutely ridiculous and customer service is crap. Again is a scam stay well away.
Deffo a scam
The reviews are all true, if you want a refund you do not get it. I ordered a post surgery garment and they took so long to reply to my exchange query I needed a new one from elsewhere .I got ONE message out of the three/four I sent and they only offered me an exchange. I will be calling my bank, because they definitely do not like to give back your money when you have an issue with the garment.
It doesn't even deserve a star
It doesn't even deserve a star, beware everyone . I have ordered since April/ May this Is august and still no sign of item or email
Nothing so money lost and gone so everyone beware this is a fraud sir
I wish I had read the reviews before…
I wish I had read the reviews before ordering! Brought an item not at all like the description, as per the returns info, had to email to request return for refund. I then received an email advising credit note or exchange I have emailed back requesting REFUND and havnt had a response back?!?! Apparently you can’t send an item back with them confirming it…AVOID AVOID AVOID ORDERING FROM THIS COMPANY if they don’t respond I will contact my bank and then can liaise with them re my refund
I wish I could give this company 0…
I wish I could give this company 0 stars !!! Please do not buy from them . I made an order of 2 items , 1 was not doing what it's suppose to . I emailed them straight away and only received 1 response after that nothing . They are an awful company . If you are ready to lose money be mu guest !!!
Awful company! I wish I went on here before I ordered
I wish I went on here before I ordered! Delivery was longer than expected so it was too late for when I needed the item. I have tried to contact the company numerous times with no response. I ended up sending the item back, paid £12 delivery for them to send the item back with no response or anything. Awful customer service as it’s non existent! I haven’t even opened the item so I can’t comment on that.
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