LuxuryTrainTickets.com Omdömen 

had an excellent experience with this company—they provided outstanding service and support throughout. Communication was clear and prompt, and everything was handled professionally. A special thank you to Carol, who went above and beyond to make the experience truly special. Highly recommend!

A day out we’ll remember forever.
From start to finish the Moving Mystery was wonderful. The booking was easy and seamless, all my questions answered fully and in a timely fashion. On the day we arrived at Victoria Station in plenty of time though were unsure where to go. My only suggestion would be signage of some description or details on the tickets of where to go, it’s a big station. Anyway, once we got to the right place we were looked after impeccably. The train itself was beyond words, stunningly beautiful and being able to travel on it was a privilege. The food was wonderful, acting flawless and attention to detail by train staff perfect. Trying to solve the mystery was fun and just added to an already perfect day.

Ralph responded to my query super quick and extremely satisfied with his response. First class

We had a truly magical trip to Edinburgh, the whole experience was so well organised, beautiful, and comfortable. Loved the meet and great staff, the piper at each station and the truly stunning food.

Truly a superb experience! The booking, liaison and information were clear personable and helpful. The day was amazing the treatment by our carriage staff was exceptional and the food of a very high standard. We could not fault the trip. Thank you!

Our trip on the Golden Age of Steam was wonderful just as you described when I called to book.
The booking was easy and the person I spoke to was very helpful and informative. Even helping with dietary requirements. The ladies singing on the platforms and in the team was lovely, an added bonus. Would definitely recommend others to use The Luxury Train company

Fabulous day. Patrick, Hector & Sinead made the trip extra special with their attention to detail, engagement & humour.
Exceeded our expectations.

Our Pullman to the Grand national was superb from start to visit. Our Steward James was top notch and could not have done more for us. The food was outstanding and beautifully presented. Looking forward to next year!

From booking this fantastic event of the murder mystery and the actual day was great. The food, atmosphere of the 1930s and trying to solve the crime was an experience I will never forget. A truly wonderful experience. Highly recommended.

We have just been on the British Pullman trip around Kent and it was truly amazing from start to finish. Lucy at LuxuryTrainTickets looked after us from the point of booking up to the day. The day itself was one of the best things we've done as a family. The staff on and off the train made you feel so welcome and special. The service was pure class and food was delicious and not rushed. The drinks flowed and were generous. We definitely felt it was value for money. My parents thought it was wonderful and makes the best present. Highly recommend.

I booked the York trip for my wife's 60th Birthday, Oh my, such a wicked experience, the staff from the word go made it very special even when booking the experience Lucy was fantastic and she helped with all my questions. On the day as mentioned all the staff were brilliant and very knowledgeable, the food was fantastic, will definitely do this again :)

Perfect from start to finish. Food, wine and attentive staff all with a smile. We will definitely be booking again. Very special day. Thank-you.

I very rarely do reviews but this one is a pleasure to write! Our initial point of contact for our booking was Lucy at Luxury Trains who was so patient in dealing with all my questions in making arrangements to celebrate our daughter’s milestone birthday. The tickets were sent out promptly by Carol and along with Lucy both of them shared their personal experience of the train and their enthusiasm was so infectious! Nothing was too much trouble in order to make our day perfect and memorable.

As others have said in previous reviews the train, service, food and drink was impeccable and the staff including the Train Manager were so lovely coming around to ensure that everything was going smoothly (a special mention for Dylan our Steward who had a terrific sense of humour and looked after us so well). The singers were just a lovely touch and made the trip feel so festive.

We wanted a day for our daughter to remember…. in fact the day was memorable for all for all us, thank you to everyone who helped make this happen, we are so appreciative.

We enjoyed a fabulous day with six friends. Everything was first class the staff,food entertainment all made it a day to remember.

Our night was absolutely wonderful from when we arrived on the station and offered a glass of champagne, ushered into our cabin which took our breath away, to the attentive staff, the food, the wine, the entertainment. I could go on. This was by far the most perfect New Year’s Eve we have spent, ever. Yes I mean that. We really were completely blown away. Thank you so much

What a great day out, I was worried at first about 5 hours on a train, but what a day it was all over too soon. The staff were amazing and the booking team were so very helpful. the day was a special day for us and no effort was spared. I am so grateful for all the help we had and also the surprises we had along the way. I cannot recommend this enough. Thank you to everyone :)

It was a magical day travelling on a beautiful Pullman with a five star meal served along the way. The singers, musicians, and magicians were amazing and gave the event a party feel. Thank you for fulfilling my expectations.

A truly amazing and special experience! I came aboard with family for a Christmas celebration and we had a fantastic time, the drinks selection and food offering were fantastic, with plenty of free flowing champagne. The staff were 5 star, nothing was too much, always asking if we are ok and striving to make our experience special! We absolutely loved the entertainment onboard, my favourites being the three women singing and the magician! Thanks again for a fantastic day, we’ll be back again in the future.

A wonderful trip for my special Birthday
Excellent customer service from the booking which was simple and clear the communication at all times was fantastic through customer experience
On the train the team are all so warm welcoming and caring and smiled all afternoon.
A special thank you to all the team serving in the Chatsworth carriage
The Northern Belle Christmas Lunch from Gloucester was magical, the carriage was nostalgic and beautifully decorated.
Fantastic food and drink and 5 star service
me and my husband will remember this day with a smile because it was amazing 🥂⭐️
Christine and Alan

What an amazing experience. I booked for the wife and I to do the bath Christmas train, and it didn’t disappoint. From point of booking with Carol, it was made simple and clear with very easy follow up communication. I was confident from that, that a good day would be had. Clear meeting location and details were received, and on arrival at the ticket office on the morning, we were greeted very professionally by all staff and offered drink and nibbles in beautiful surroundings. There was even a chap hired to sing for us that morning. I don’t know if there is always a singer BUT, that was a lovely touch, and my wife was absolutely beaming. The train was prompt, and we were lead to the train at our pace by another fine member of staff, and then another staff member saw us onto the train and invited us to explore the train and soak up the atmosphere before settling down at our table ( a table for two ). Everyone was in the best of spirits throughout the whole day/experience and the excited mood of the train was infectious.
We had great service and communication from all the staff on the train, who all conducted themselves very professionally, but we were assigned two waiters who were our main servers throughout the day, and these guys need a special mention. Hector & Dillon ( forgive any spelling error ), were exceptional in every way. Both very young. In fact, so young that the last time I travelled this train was 10 years before they were born, and they informed me that the carriage I last travelled on, was now undergoing full restoration, such was their knowledge. Both these young men immediately gave me faith in the younger generation, and both had the best manner, great communication skills and smiles for us all day. As if the day wasn’t good enough already, but these guys raised the bar and our chats about ourselves, the experience, and Hector and Dillons ideas on their futures were a most fabulous and interesting exchange of conversation.
The food far exceeded our expectations, and our slightly awkward food requirements were dealt with flawlessly.
The journey itself was smooth, exciting, interesting and punctual, giving us plenty of time to explore Baths Christmas markets and festivities before returning back to the train for more luxurious fuss and food.
We had more of the same amazing experiences on the return, and there was also a trio of lady singers dressed in period clothing to sing and entertain us, that kindly allowed me to have a fabulous photo too. Again, I don’t know if the singers are a regular feature these days, as so many years have passed since I last travelled BUT, these young ladies were also present on our final destination back in London, singing on the platform as we alighted, along with other staff members and even the chef, who was a wonderful chap, and a chap who’s hand I was very eager to shake.
We had Christmas crackers on the train with a great little gift in each which we shall cherish, and I bought a little Pullman teddy bear, which I thought was amazing value. We also took time to walk the carriages between meals and drinks or when we popped to the amazing toilets.
If you paid me to find a fault with this experience, then I’d fail, because it was stunning in every way.
Value, experience, nostalgia, customer service, food ( and drink ), hygiene, timing, location ( have I missed anything? ), everything, First class.
Well done to the whole team both front of house, and the glue behind that are unseen hero’s of this amazing experience.
My wife was treated like a Queen and I am forever in your debt for her beaming smiles.
Love to you all this Christmas. I hope to see you again ( a few decades sooner next time ), and a happy and prosperous New Year to you all.

Lee James.