Excellent service from start to finish. The order process was simple, I was emailed with drawings and asked for confirmation and or any changes. The lead time was accurate and I was informed when ou... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent from start to finish. They provide drawings to confirm everything before manufacturing. The product itself which were 8 very large bespoke corten steel planters were really well made, very g... Se mer
bought some custom steel edging plates. very accurate design and the parts connected seamlessly together. the bolts/rods were sufficiently long to hold the plates. i would have preferred the rods to h... Se mer
Företaget har svarat
Purchased another product from LuxUnique. This time a bespoke 4.5m l water feature /rill. It was a no brainer after the excellent quality 4m & 5m bespoke Corten planters we purchased earlier on in th... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are a family run business based in Cheshire UK. We offer a range of bespoke steel landscaping products such as planters, raised beds, ponds, retaining wall and garden edging. We supply products to customers all over the UK and work closely with many Garden Designers and Landscape Architects on projects both large and small, offering over 40 years of steel fabrication expertise to create truly bespoke products of exceptional quality.
Kontaktuppgifter
Harbrook House, Wrexham road, CW5 8ND, Nantwich, Storbritannien
- 03333661130
- hello@luxunique.co.uk
- luxunique.co.uk
4,9
Utmärkt
243 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic customer experience
I have ordered a couple of bespoke items from LuxUnique, fantastic customer experience and great quality products, no hesitation in recommending.
23 november 2022
Svar från Lux Unique Limited
Thank you for leaving us a review. We are thrilled that you love the products. We always try to go above and beyond and offer every customer a personal service.
Svar från Lux Unique Limited
Thank you for taking the time to leave us a review. We are thrilled that you love the log store.
Highly recommend, excellent quality.
We are delighted with our Colten steel troughs. Communication was excellent throughout and product is of outstanding quality. Would highly recommend.
30 september 2022
Svar från Lux Unique Limited
Thank you for taking the time to leave a review. We are thrilled that you are delighted with your troughs. We always strive to provide excellent customer service to compliment our quality products.
great looking product......
18 oktober 2022
A fantastic little company with quality products
Bought a trio of corten cube wood stores and they were delivered quickly and well packaged. The cubes themselves are solid and very heavy which is just what is required. Best of all they look beautiful. If you are looking for something a little industrial or just a quality metal product that you can stack (and add to) I would fully recommend these. I look forward to watching the colours of the cubes change through the months and also am already planning to buy some more as they look even better than expected. Communication by the company from purchase to delivery was also superb.
7 september 2022
Omdöme utan inbjudan
Svar från Lux Unique Limited
Thank you for taking the time to leave a review. We are thrilled you love the log stores. If you have any photos of them you would like to share with us we would appreciate seeing them in situ.
Great service end to end
Great service end to end, from my initial enquiry to receipt of my bespoke shelf.
Would highly recommend.
18 augusti 2022
Omdöme utan inbjudan
Svar från Lux Unique Limited
Thank you for taking the time to leave a review. We are thrilled that you are pleased with your bespoke shelf. We hope to be able to assist you again with future projects.
The chiminea we received from LuxUnique…
The chiminea we received from LuxUnique is beautiful and of the highest quality. We are delighted with the product and I will be recommending this company to everyone I know. Dealing with this company was a pleasure and they exceeded expectations.
15 augusti 2022
Svar från Lux Unique Limited
Thank you for taking the time to review our Chiminea. We are thrilled that you love it and hope you enjoy using it for many years to come. We are a small UK business and hugely value feedback from our customers. We always strive to provide the best customer service to match our high quality products.
Excellent level of service and…
Excellent level of service and communication. Great product (water trough).
15 augusti 2022
Svar från Lux Unique Limited
Thank you for taking the time to leave a review. We are thrilled that you are pleased with your water trough. We always strive to provide an excellent level of customer service to match our high quality products. We hope to be able to assist you on future projects.
What an excellent company
What an excellent company. Their communication throughout my order/decision-making process was second to none, the delivery was smooth and well coordinated, and (best of all) the Corten steel water feature was perfect. I wouldn't hesitate to recommend them again and again
27 juli 2022
Svar från Lux Unique Limited
Thank you for taking the time to leave a review Helen. We pride ourselves on providing a superior product and personal customer service and are thrilled you love the water feature. Thank you for supporting a small UK business.
After a delayed delivery I’m very happy…
After a delayed delivery I’m very happy with the product.
I’d highly recommend.
Thanks
Steve
STAC Brickwork and Landscaping ltd
14 juni 2022
Svar från Lux Unique Limited
Hi Steve
We are really pleased that you are happy with the product and would recommend us. We hope to be able to assist you again in the future with any further projects.
We are sorry the items did not arrive on the date planned, due to our courier failing in their obligations for a dedicated day delivery, arrival the following day was not as specified and couriers can be a little unreliable in the current climate which reflects badly on us as a business.
Thrilled you received them the following day and that you are pleased with them.
Kind regards
Emma
Svar från Lux Unique Limited
Thank you for taking the time to leave a review. We are thrilled that love the products and pride ourselves on our one-to-one customer service, keeping the clients updated throughout the process.
Thank you for supporting a small UK business.
Fantastic support with our order
Fantastic support with our order, from quote to delivery!
I could not be more pleased with the final product, a 1500 x 60 x 60 water feature through - it is absolutely beautiful, a stunning piece of craftsmanship.
Emma ensured it was a perfect experience throughout. Absolutely brilliant!
8 maj 2022
Omdöme utan inbjudan
Svar från Lux Unique Limited
Thank you for taking the time to review our product and service. We are thrilled that you love the product and have recognised the skill that goes into the fabrication of a quality steel product.
We pride ourselves on excellent one-to-one customer service with all our clients and aim to keep clients updated at each stage of the process to ensure a smooth and efficient experience.
We hope that you enjoy the water trough and thank you for supporting a small UK business.
Absolutely love my bespoke cor ten…
Absolutely love my bespoke cor ten container , it’s a beast and well made. Communication was good throughout and easy to deal with. Would definitely recommend .
24 april 2022
Omdöme utan inbjudan
Svar från Lux Unique Limited
Thank you for taking the time to leave us a review. We are thrilled you like the planter and are sure it will look amazing in your garden.
Three words to describe this product
Three words to describe this product
Solid, quality and striking!
The service from Lux unique was delightful. Clear and detailed. From delivery to updates on fabrication.
The chimenea is another level above other brands. For one, it’s twice as heavy proving the thickness of the corten is top quality and built to last.
Il be using there products again and highly recommend
23 april 2022
Omdöme utan inbjudan
Svar från Lux Unique Limited
Thank you for taking the time to review our Chimenea Mike. We are thrilled that you love it. We only fabricate using a minimum of 3mm thick Corten as we wish to provide solid pieces that will last a lifetime. It can be hard for customers to see the difference in quality on a picture so it's nice to hear from someone who has received their product and noted the thickness and weight of the product. We hope you enjoy using the Chimenea for many many years to come.
We wanted something slightly different…
We wanted something slightly different and found Lux Unique on Etsy. The fire pit is great. Exactly as per the pics on the website and was delivered on time.
It’s nice just to look at and when using it as a fire pit, the heat coming off isn’t reduced by the higher sides.
Would highly recommend the fire pit and Lux Unique
12 april 2022
Svar från Lux Unique Limited
Thank you for taking the time to review our Firepit. We are thrilled you love it. We only use thick steel in our fabrications to ensure the highest quality and strength. Our products are designed to last customers for many many years and we hope you enjoy it.
Corten Steel Planters
Very happy with the quality of the planters. Look fantastic now they have developed some colour. Delivery on time and in good condition. Would recommend.
6 april 2022
Svar från Lux Unique Limited
Thank you for taking the time to review our Corten planters. Its amazing to watch the orange patina develop over time in your garden. We only use the highest quality genuine Corten steel in our fabrications and at a minimum thickness of 3mm to give them strength and rigidity. They are designed to last many many years and are zero maintenance. We hope you enjoy them.
Great product
Great product, super fast delivery and excellent customer service. Would recommend.
6 april 2022
Svar från Lux Unique Limited
Thank you for your kind review Amelia. We are thrilled that you love the planters. We hope to be of service to you again in the future on other projects.
Truly amazing
Impeccable service. Outstanding build quality. 3mm over 2mm is a must. Excellent and speedy turnaround. Couldn't be happier. Clients are over the moon too!
5 april 2022
Svar från Lux Unique Limited
Thank you for your kind words. We are thrilled your clients love the planters and yes we would agree that 3mm Corten is a must - many competitors use 1.5mm or 2mm which lacks the strength and rigidity of 3mm. We hope to be able to assist you on future projects.
Good quality British product!
We purchased our fire pit in 2021, It is a good size for a party of 6-8, sturdy and well made. Delivery was on time, as promised, we are really pleased with it.
5 april 2022
Svar från Lux Unique Limited
Thank you for taking the time to review our firepit Karen. We are thrilled that you enjoy using it and hope you get many years of enjoyment from it.
Our bespoke corten steel planters look…
Our bespoke corten steel planters look amazing. Very unique and really gives a wow factor
5 april 2022
Svar från Lux Unique Limited
Thank you for taking the time to review our planters. We love creating bespoke fabrications for customers and working with them to create something truly unique. We are thrilled that you love them and hope they bring many years of enjoyment.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.