I did not realize that I was buying a subscription until after you placed my order. I tried to cancel the subscription but can't be sure that it has been done. Your site is confusing in how to do th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I stumbled across Lux Skin Australia's website by accident while researching red light face masks for home use. The website was aesthetic, easy to navigate, and the prices were great. I used the Advan... Se mer
Lux made my decision easy! The layout of the information I needed to make the best choice for my skin needs was clear I dint need to go searching for details and checkout made it seamless and fun as... Se mer
I chose the Lux site as it was easy to navigate and I was able to select a free gift. Other sites were a bit confusing and kept offering other products to buy. If the products are as good as they say,... Se mer
Företagsinformation
Skrivet av företaget
Affordable skincare treatments without the price tag. Over 1 million orders shipped since 2019.
Kontaktuppgifter
3/55 Gawler Place, 3500, Adelaide , Australien
- hey@luxskin.co
- luxskin.co
4,6
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 53 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Website was quick and easy to navigate
Website was quick and easy to navigate, no complexity at all. I do appreciate that the info for the product is clear. We made a decision very quickly and easily thanks to that to get this for a friend for her birthday gift.
17 september 2026
Omdöme utan inbjudan
I felt the information given was…
I felt the information given was helpful in making my decision to purchase. The price for trying a new product was extremely fair. Ordering process was very easy. Look forward to receiving and trying it out.
16 september 2026
Omdöme utan inbjudan
The website was down so I had to wait…
The website was down so I had to wait to pay for my order
16 september 2026
Omdöme utan inbjudan
Straightforward and easy experience
Straightforward and easy experience. The website was easy to navigate and the discounts offered were fantastic! I am so excited to use the products I ordered. The specs for the red light therapy mask are great - can't wait!
16 september 2026
Omdöme utan inbjudan
Buen servicio, envío tardado
Fácil, buen precio pero tarda mucho el envío
16 september 2026
Omdöme utan inbjudan
Never had any problems with my products…
Never had any problems with my products from this company , the products that I use I can start to see a big difference so I will be using all the time now
16 september 2026
Omdöme utan inbjudan
The online website is easy to use
The online website is easy to use and get around. I’ve brought from here before and liked the results
16 september 2026
Omdöme utan inbjudan
Love what I have used so far
So far I have used the serum rollers, serum, moisturiser and face wand. I live them all, the anti aging face rollers actually work, 1st use you wake up a little less wrinkled 😆 the serum is fast absorbing but feels silky, as is the moisturiser, skin left with some bounce and the sculpting face wand is definitely helped with the jaw line, people have noticed, i am 45 btw and if I could only use 1 product ever it would be the serum rollers as they really work.
25 april 2026
Omdöme utan inbjudan
Never received my products
Never received my products, they use a 3rd party customer service email that have no real information. They continually told me the product was delivered, however, it was not and Fed Ex was not able to produce proof of delivery. I went back and forth with their customer service and they kept sending me the same email template. Never got to try or use this product as it never arrived. My building has a digital mail system that tracks deliveries and it never hit the system.
25 juli 2026
Omdöme utan inbjudan
It was a good online experience and…
It was a good online experience and very informative and helpful
16 september 2026
Omdöme utan inbjudan
whilst i like the products the site…
whilst i like the products the site itself is clunky and prices change when you are in there (maybe between AUD and AUS so it can get very confusing
16 september 2026
Omdöme utan inbjudan
Can’t wait to try
This was easy to find and very simple to buy from . Items listed well so you could tell what you were buying. Can’t wait to try the products
16 september 2026
Omdöme utan inbjudan
Affordable
Affordable, quick and i checked the reviews that was satisfactory for me
15 september 2026
Omdöme utan inbjudan
I already have the LED mask which is…
I already have the LED mask which is fabulous so, going to try more products as the reviews in them are greatly.
Here’s hoping they do as it says x
15 september 2026
Omdöme utan inbjudan
Great products and reliable service.
I received my order very promptly and was kept advised on progress and delivery. I am enjoying using the products purchased and, so far, am very happy with the results.
20 juli 2026
Omdöme utan inbjudan
Always efficient and reliable
Always efficient and reliable. Very good customer service
15 september 2026
Omdöme utan inbjudan
Brilliant product
Brilliant product, have seen a real improvement in my skin since using it
15 september 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.