I did not realize that I was buying a subscription until after you placed my order. I tried to cancel the subscription but can't be sure that it has been done. Your site is confusing in how to do th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I stumbled across Lux Skin Australia's website by accident while researching red light face masks for home use. The website was aesthetic, easy to navigate, and the prices were great. I used the Advan... Se mer
Lux made my decision easy! The layout of the information I needed to make the best choice for my skin needs was clear I dint need to go searching for details and checkout made it seamless and fun as... Se mer
I chose the Lux site as it was easy to navigate and I was able to select a free gift. Other sites were a bit confusing and kept offering other products to buy. If the products are as good as they say,... Se mer
Företagsinformation
Skrivet av företaget
Affordable skincare treatments without the price tag. Over 1 million orders shipped since 2019.
Kontaktuppgifter
3/55 Gawler Place, 3500, Adelaide , Australien
- hey@luxskin.co
- luxskin.co
4,6
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 53 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lux Experience
I began using Lux approximately 2-3 months ago and love the results I’ve seen. Great company with fast shipping.
29 september 2026
Omdöme utan inbjudan
DO NOT BUY FROM LUX SKIN.
DO NOT BUY FROM LUX SKIN.
My husband bought me an LED Face mask as I asked and sent him the link. It took 3 weeks to be delivered, missed my birthday date. Once it arrived, I saw the product is cheap and no lights come on. I have requested a refund, they now are refusing a refund I have to have exchange a product or take credit for their website. What a joke. I do not want any other trash product so we will loose the money.
28 september 2026
Omdöme utan inbjudan
Svar från LUX SKIN
Hi Sandi,
We have thoroughly checked our system and unfortunately cannot find any record of an order placed with LUX SKIN under your details.
There are a number of counterfeit websites and advertisements online impersonating legitimate brands, so it is possible that your purchase may have been made through an unauthorised third party rather than directly with us.
As we have no record of receiving your order or payment, we’re unable to investigate it from the information provided here.
Please email our customer support team with your order confirmation, the email address used to purchase, and ideally a screenshot or link showing where the order was placed. We’ll be happy to check this further and help determine exactly what has happened.
LUX SKIN Customer Care
Keep on coming back
I have purchased products from Lux Skin 4 times. Always tried different products, and to my surprise, they suit my skin. Affordable pricing across all types of products.
23 september 2026
Omdöme utan inbjudan
AVOID THIS COMPANY
Took my money and never delivered goods nor replied to my emails. Shocking company avoid had to do a charge back on my credit card to get my money back!
14 september 2026
Omdöme utan inbjudan
Buying second time now
Buying second time now, amazing results, lovely skin. Feeling so good about doing something as good as luclx skin to myself
21 september 2026
Omdöme utan inbjudan
Great discounts and easy purchase…
Great discounts and easy purchase process
10 september 2026
Omdöme utan inbjudan
Everything is very good
19 september 2026
Omdöme utan inbjudan
I’ve been ordering from Lux Skin for a…
I’ve been ordering from Lux Skin for a while and I am impressed with the special offers they have. Ordering from their website is easy and I always look forward to receiving my purchases.
16 september 2026
Omdöme utan inbjudan
Always great products
14 augusti 2026
Omdöme utan inbjudan
I have loved the foundation that is…
I have loved the foundation that is white but when applied adjusts to your skin tone. I keep buying it and have recommended it to other.
18 november 2025
Omdöme utan inbjudan
Quick and Easy
The website was very easy to navigate and I was able to quickly select the products I want to order and then easily entre my delivery and payment details without any errors or the transaction timing out. I am very much looking forward to using my Lux Skin products.
15 september 2026
Omdöme utan inbjudan
Choose your own deal and product options, nothing is forced on you.
Everything was clear - options and deals and prices, no surprises. That's always appreciated.
16 september 2026
Omdöme utan inbjudan
website and ordering process easy to navigate
I recently placed an order through the Lux Skin website and found the experience very straightforward. The website was easy to navigate, the checkout process was simple, and there was a good range of payment options available. I also appreciated being able to select a free gift from a variety of products as part of the promotion. My experience with the website and ordering process has been positive so far.
17 september 2026
Omdöme utan inbjudan
Great price and product i love the…
Great price and product i love the option for the heads for the microneedle
16 september 2026
Omdöme utan inbjudan
I really appreciated being able to read full product information easily and efficiently
I really appreciated being able to click on each individual item that was available as ‘free additional items’ to see a full description of the product without having to go in and out of the cart before making my selection. This made for an extremely efficient checkout process.
17 september 2026
Omdöme utan inbjudan
Fast service
From the moment I ordered it was so simple it got shipped the following day
15 september 2026
Omdöme utan inbjudan
Website was quick and easy to navigate
Website was quick and easy to navigate, no complexity at all. I do appreciate that the info for the product is clear. We made a decision very quickly and easily thanks to that to get this for a friend for her birthday gift.
17 september 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.