Lunovyn™ Omdömen 

I bought one packet of these soft gel pressed pumpkin oil. I realised i needed to speak to my specialists before taking them, so I haven't had them yet. Now they're saying I subscribed to them, which i did not. I have emailed to say I don't want this product and I'd never subscribed to get them. I've said cancel immediately please. I have had endless problems stopping them. I'm getting emails from their customer service support, offering many many different ways of still subscribing. They won't accept that I've said, no more ever.

This company is a con, I've tried canceling my order, it comes back with all sorts excuses! After a week of back and forth I've had to block my card from being used! DO NOT BUY FROM THIS COMPANY!

Do not use.
They take money despite the subscription being cancelled.

DO NOT BUY FROM THIS BUNCH OF SCAMMERS. I ordered a 3-month supply of their product. Three WEEKS later they contact me to say another 3 -MONTH supply has been despatched and they had already requested another £50 off my credit card. I’m investigating ways of getting these scammers shut down - first step will be trading standards

I too fell for this scam, one star is to much ordered or so I thought one time purchase … but 50.74 was taken out of my account for further supplies which I never ordered emailed them for refund and that I never signed up for subscription. Notified bank to put stop on any further transactions from this so called company taking illegal money from honest people wanting to improve their health. DO NOT ORDER FROM THIS COMPANY SCAM ALERT.

Do not purchase from this company. They are con artists after your money !
£50 taken from my account 2weeks after ordering a trial money back if not satisfied guarantee. I still haven’t managed to get my money back and I’m now writing to trading standards to report this awful company.

I have asked several times to cancel. The latest email advising my order was being dispatched was sent at 2am! I saw it at 7am and immediately emailed that I had cancelled my orders the previous month. After many emails, I was sent a "link" to cancel, but it just wants me to subscribe! I have disputed the charge with Amex but it had already been taken. How do I cancel this once and for all?

My experience is identical to that of others, caught in a subscription loop that I was unaware of!
Despite them stating it’s easy to cancel it’s not.
I’m continuously badgered by “deals” despite me saying no.
I expect the reason I’m being ignored is that Sophie Bennett is not a person but AI!

This is a scam. Don't waste your money. I tried to cancel a subscription that I hadn't signed up for. It took me 4 emails to sort it. They put you under pressure to keep the subscription. Buyer beware. Don't buy

Just like the other reviews my father was scammed by this- not clear at all that this is a subscription. Looking at the website in the cancellation page the wording is very aggressive trying ti convince you not ti cancel. Do not trust them

Very unhappy with this company. Ordered what I thought was a one off purchase only to find out I was on auto renewal which I was inaware of and certainly did not sign up for. Have been sending to numerous responses to their emails. These seem to be ignoring my request to cancel any subscription or renewal and continue to send discounts and offers which I have stated I am not interested in. Awful company, do not use. I wish I had done my research before I order anything with this company.

I did know knowingly order yet money has come out my Bank ?
How can this happen
I would never take something like this due to Medical condition
Very Dodgey Comoany.

Do not order from this company, they put me on an automatic subscription which renews monthly. I did not agree to this,
I am currently trying to stop this via email but the emails just keep offering me to pause the subscription or give me a discount.
I am going to contact my credit card provider to stop any future transactions

I found out that i had been signed up to an ongoing subscription, I certainly was not aware at the time, and did not find out until I received a notification of a transaction upcoming, I cancelled the subscription at once I do not know if it was in time but i am contacting my bank

It took weeks to come, I was misled to having a subscription when I paid a high price for 30 cheap pills from China, they bombarded me with emails saying they would give me a discount or longer subscriptions & I felt upset at constant messaging instead of attending to my request which was answered I think by a robot. You can buy cold compressed Pumpkin pills at your local health food shop, not shipped from China it’s ridiculous

I was also scammed into the subscription trap. I bought one batch, and frankly was unimpressed. Then I noticed an "upcoming charge of £51 from Lunovyn" on my Bank Statement. I immediately contacted my bank and they graciously agreed to block the payment from going through, based upon the fact that I had emailed Lunovyn, explaining that I was under the impression I had purchased a "once off trial product" not a subscription, and that I had put a stop on payment to them with my bank, also requesting that they not ship the product to me. It fell on deaf ears and they sent the product, regardless. I emailed them once more, referring them to my previous email, and requesting a return address, so that I could return their uponened product to them in the original packaging in which it had arrived. I declined, reiterating my position, that I believed I had been duped, and had no intention if paying for something I did not want. Then they offered me a 50% discount, which I declined. They advised that "because this was a 2nd order, their rules prohibit me from returning the product to them, but they had cancelled future subscriptions. I then quoted the Law of Contract to them and stated that they lacked a basic understanding of it. Under the Law of Contract, the Plaintiff may rely on the remedy of "mistake or misunderstanding" rendering the Contract voidable at the insistance of the plaintiff. This is because there was no "Consensus ad Idem" ie no Meeting of the Minds at the outset of the contract thus rendering the Contract Null and Void at the behest of the Plaintiff (myself). I had been, and still am, happy to return their product to them at my expense. It is not like I'm trying to "steal" their inferior product - I merely wish them to provide a return address. I have not heard from them again

After ordering I received an email to say that my order not been completed and I needed to take action in order for it to go through. I did not complete the order but they took the money and sent it anyway. I have contacted the support at Lunovyn many times by email, including an instruction to delete any subscription order they may have applied that I did not want. They are now sending me another batch of product and already taken money from my account. Requests to supply return labels such that the product can be returned in accordance with their 30 day money back guarantee have fallen on deaf ears. DO NOT TOUCH THIS. COMPANY I am in the process of using the charge back facility with my credit card company.

I agree with all previous reviews. Lunovyn is guilty of very sharp practice, if not fraud. I have reported them to my bank, so hope to lose no more money. Goodness knows what is actually in their pills; almost certainly a placebo. If I had more money and energy, I'd send them for scientific testing.
I should add that Lunovyn are clearly in breach of their own online terms and conditions.
In the cancellation section, they refer to an easy-to-use cancellation link, but the link is broken.
They also say that you can request cancellation by email, which will be implemented and reported immediately. This is, as other reviewers observe, a flat-out lie.

SUBSCRIPTION TRAP ! Beware on the checkout page. Purchased 3for2 deal to last me 2-3 months. 28 days in, £51 taken from my bank for another 90 capsules!! Repeat Order ! Come on Lunovyn, your checkout page is not clear & unfair