I have been buying Lunafide products pretty much since I first heard of the company and I have NEVER been disappointed. This is through buying a hoodie, an ultra cloak, 4 hooded blankets, a robe, a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased a cloak for my son. The order took a little longer than expected to arrive, but customer service kept me updated and was very responsive. When the cloak arrived it was in excellent conditi... Se mer
Shipping Improved! Okay So I'm a long time shopper of Lunafide, going several years back now and their shipping hasn't always been the best. However I've recently placed more than 3 separate orders fo... Se mer
Amazing product. Feels like custom clothing not a large run garment. They have great customer service and treat you as an appreciated and valued part of their business. If more company's acted this w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Lunafide is an artist driven apparel company that was established in 2017 by a group of innovative individuals who have an immense passion for art and athleisure apparel. They realised that they could celebrate both their infatuations by making these two worlds collide, working with highly talented artists around the world and applying their incredible artwork onto clothing. This is where Lunafide's unique style of artist driven apparel was born. Lunafide has commissioned artists that are located all around the world in order to create designs that are vividly rendered on each piece of their clothing. You will find these artist's names and social page handles within the product descriptions. All of the products that Lunafide sells are made to order, this means that each product is unique to you due to all our clothing being hand stitched. This also limits wasteful manufacturing as Lunafide does not mass produce anything. Everything crafted is done so because someone shares the same passion that the Lunafide team has. From the very conceptual stages until way after each design is launched, the Lunafide team invests immense time and love into creating each and every collection.
Kontaktuppgifter
4,3
Utmärkt
348 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great products
Great products; great customer service despite there being some confusion. Only good things to say about it. Got the joggers, I would recommend going even 2 sizes up if you want a looser fit.
28 november 2023
Omdöme utan inbjudan
Yule Cloak
I really enjoy my large Yule Cloak from Lunafide, I love the design and so does my co workers, very warm and comfortable too! :)
21 december 2023
Omdöme utan inbjudan
In love!
We absolutely love our cloaks! Great material quality, true to size, and exceptional design!
Thank you so much!
20 december 2023
Omdöme utan inbjudan
Great quality, worth the price
I was pleasantly surprised to be honest with the quality of their product. It takes awhile to get to you, but it's worth the wait. I ordered only 1 dress to start and ended up ordering more and my husband ordered a cloak. (which is suuper warm and comfortable).
Following washing instructions and so far nothing has shrunk and no color fading.
20 december 2023
Omdöme utan inbjudan
I got the Helm of Awe Cloak and Book of…
I got the Helm of Awe Cloak and Book of the Dead Cloak both are look awesome and are very comfortable.
6 december 2023
Omdöme utan inbjudan
Lunafide Delivers On Quality
The quality of the clothing is exceptional and I was pleasantly surprised by the responsiveness by the shipping department to my questions. My second buying experience and I’m sure I’ll be getting more!!
5 december 2023
Omdöme utan inbjudan
I ordered the wrong size
I ordered the wrong size. I sent an email explaining the mistake and they were happy to adjust my order. The cloak is amazing! Do comfortable.
13 november 2023
Omdöme utan inbjudan
I absolutely love Lunafide
I absolutely love Lunafide. The artwork is impressive (I get a ton of compliments from complete strangers on how cool some of the designs are!) and the clothing is comfortable to wear year round. I live in the Northeast and recently purchased one of their cloaks. It is WARM and comfortable to wear. Will definitely be purchasing more!
8 december 2023
Omdöme utan inbjudan
Amazing experience and product!
The customer service is absolutely amazing. All of my questions were answered quickly. I got one of the cloaks and it is one of the most amazing pieces of clothing I have ever known. Thank you so much!
17 november 2023
Omdöme utan inbjudan
They are really kind and helpful
They are really kind and helpful. I like what they sent me, it’s really beautiful, and it is in a relly good condition.
6 december 2023
Omdöme utan inbjudan
Svar från Lunafide
Hey Barna! Thank you so much for your review! We're thrilled that you enjoyed our Lunafide merchandise. We can't wait to see you build your wardrobe with our amazing collection!
Perfect Leggings
Excellent customer service and the legfings are amazing!
5 december 2023
Omdöme utan inbjudan
Svar från Lunafide
We're so glad you love our Lunafide merch! Thank you for appreciating it, and we can't wait to see even more of it on you. :)
I am glad I discovered Lunafide
I am glad I discovered Lunafide, since I ordered my elephant mandala shirt and found that the material is great. I fell in love with them. I order every time I can, especially for Christmas and their designs are unique and amazing. I totally recommend it
2 december 2023
Omdöme utan inbjudan
Svar från Lunafide
Hey there, Juan! I just wanted to say a big thank you for the recommendation! You're awesome! Wishing you a very merry Christmas and a happy New Year!
Let me preface this by saying my…
Let me preface this by saying my daughter gifted me a hooded blanket 2 Christmas' ago and I love it so much that I decided to return the favor. Her blanket needed replacing, purchased 2 others for gifts. Got them today, opened them and fell in love. I was so close to hiding them for myself lol. Thanks so much for the beauty and warmth.
1 december 2023
Omdöme utan inbjudan
Svar från Lunafide
Hey Kathleen! I'm so happy to hear that you're head over heels for our best-selling hooded blankets! You're not alone in wanting more, trust me! 😉
Just got my second Ultra Cloak
Just got my second Ultra Cloak, that alone should tell you how I feel about them, and it's great.
Ordered one for my daughter for Christmas right after this arrived so she'll stop stealing mine.
21 november 2023
Omdöme utan inbjudan
Svar från Lunafide
Hey there, Kirk! Awesome pick! I bet your daughter is going to be over the moon when she unwraps her new cloak on Christmas day. She's going to look so cool in it! 😎
First time buyer
First time buyer. Bought a cloak and a shirt, both showed up on time and exceeded expectations. Will shop here again
22 november 2023
Omdöme utan inbjudan
Svar från Lunafide
Can't wait to see your wardrobe with our merch, Carl 🖤
I ordered one of the hooded blankets as…
I ordered one of the hooded blankets as a birthday present for a friend and of course, I had to get one for myself as well. I love mine so much it is the perfect blanket to curl up in when reading a book.
21 november 2023
Omdöme utan inbjudan
Svar från Lunafide
Nothing like the comfort of wrapping yourself in a cozy Lunafide hooded blanket paired with the captivating world of a good book 👌👍Thank you, Marie! 🖤
Love my new cloak!
Love my new cloak!! Quality is great and customer service is quick and very polite. Will definitely be purchasing more from Lunafide!
16 november 2023
Omdöme utan inbjudan
Svar från Lunafide
Excited to catch a glimpse of your collection with our merchandise Colleen! 🖤
I purchase the Ultra Cloaks
I purchase the Ultra Cloaks. The quality of the products is very good. They fit well and feel good on me. The cloaks are a one of a kind product that is difficult to find something similar to elsewhere. Lunafide would rate 5 stars with me if it wasn't for the slow shipping. It could take a month or more after you pay for their products before they ship them.
21 november 2023
Omdöme utan inbjudan
Svar från Lunafide
At Lunafide, we take immense pride in handcrafting each of our products with a meticulous touch of love and care. Our dedicated artisans pour their passion into every detail, ensuring that each item is a masterpiece in itself. When it comes to shipping, we understand the eagerness to receive your order and rest assured, we strive to dispatch your purchases promptly. However, our commitment to quality remains unwavering, and we take the necessary time to ensure that your handcrafted product meets the highest standards. Your satisfaction is our priority, and we believe that the wait for a meticulously crafted item is well worth the exceptional quality you'll receive.
Lunafide 🖤
Every piece is made to order
Every piece is made to order. Have enjoyed the blankets for sure and had 2 for almost 2 years. Have 2 of the Sweaters as well. So far everything has been well worth the money and then some. Quality has been great, shipping somewhat fast, and great communication.
13 november 2023
Omdöme utan inbjudan
Svar från Lunafide
We are grateful for your ongoing support! 🖤
DO NOT BUY IF YOUR IN THE UK!!!!!!I…
DO NOT BUY IF YOUR IN THE UK!!!!!!I used this company before so I trusted them to send my purchases properly as there extremely expensive paid over 100 pounds in my money to have it properly shipped only to be then told by the postal service that the did NOT ship the items correctly didn't pay the correct postage that I had paid for encurring in me haveing another 100 pound charge to have it delivered due to company error that's 200 pounds in shipping I had to pay its just not worth it or the risk please don't get ripped off like I have absolutely devastated there customer service is disgusting they take absolutely no responsibility for there error saying its out of there control when I have proof that I was charged due to there shipping error there extremely rude and dismissive ill be buying elsewhere from now on ill never ever use this company again
2 november 2023
Omdöme utan inbjudan
Svar från Lunafide
Hi Emma,
For further assistance, please feel free to reach out to our dedicated customer support team at info@lunafide.com. They are ready to help and address any inquiries you may have.
Lunafide 🖤
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