Lumos Experiences Omdömen 918

TrustScore 4 av 5

3,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’d never been to a classical concert before but I’m glad I did! The musicians were amazing, both to listen to and to watch- which I wasn’t expecting. Their communication with each other w... Se mer

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Betygsatt 4 av 5 stjärnor

Went to the fleetwood Mac concert in Painswick and oh my the Musicians were incredible been to quite a few of these concerts and I think they were some of the best. The staff were not a quite as seeml... Se mer

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Betygsatt 5 av 5 stjärnor

My very first experience with Lumos. My sister, my niece, and my 89 year old mother attended. From the greeters, to the venue, to the singers, to the orchestra…. PHENOMENAL! We were all blown away! Th... Se mer

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Betygsatt 5 av 5 stjärnor

My partner and I had the most memorable evening listening to a trio of very talented musicians playing the beatles songs. My favourite song Hey Jude was played and almost brought me to tears. I will... Se mer

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Företagsinformation

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Lumos Experiences brings you enchanting concert experiences paying homage to world famous artists. We've partnered with spectacular locations & churches across the UK, US & EU to deliver a concert experience that is nothing short of magical ✨


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3,8

Bra

TrustScore 4 av 5

918 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 81 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Betygsatt 5 av 5 stjärnor

A wonderful experience

What a wonderful way to spend an evening. It was a unique experience that I will be sure to attend again.
The Trio was fantastic and the song choices were perfect.
I highly recommend to anyone looking for a unique experience.

17 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

We really appreciate your review, your support means a great deal to us and we look forward to welcoming you back in the future!
Team Lumos

Betygsatt 2 av 5 stjärnor

Pretty lackluster

The sound didn’t fill the space and the static fake candles added little to the ambience. A group behind me left 3 songs in. At first, I thought they were rude. But they saved themselves 45 minutes more if a lackluster experience.

10 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The musicians were good and the candles…

The musicians were good and the candles look nice but i’m not sure Elton John music really goes with the string instruments. I’m glad they were different levels of tickets because I would not have wanted to pay more than I did which was $30. The show was only an hour.

17 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

Thank you very much for your feedback. We do offer a variety of musical themes and experiences, including jazz and opera, so please feel free to browse our website for something you may find more suitable. We’re always looking to improve our experiences and your thoughts are really appreciated.
Team Lumos

Betygsatt 4 av 5 stjärnor

Musicians AMAZING event staff little unpolished

Went to the fleetwood Mac concert in Painswick and oh my the Musicians were incredible been to quite a few of these concerts and I think they were some of the best. The staff were not a quite as seemless as the fever candlelight events Ive been too walking through in some of the performance and messing up the intro a little and I also felt the candles weren’t as impressive as the fever events although this might have just been the space . Still an incredible eve just needed a little bit more polish from the event team for a 5 star

18 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

Thank you very much for taking the time to leave such detailed feedback, we really appreciate it. Whilst its great to hear you enjoyed the music, we will look into the potential staffing issues you have mentioned, so we can refine our performances for the future.
Team Lumos

Betygsatt 5 av 5 stjärnor

The Beatles by candle light

A candle light concert in a church with Beatles music. Great atmosphere, great musicians (Violin, Viola, Cello) and great songs.
Arrive early to get best seats in your section.

18 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

It’s great to know you had a positive experience, we really appreciate you taking the time to leave a review, and we’d love to see you again.
Team Lumos

Betygsatt 5 av 5 stjärnor

First time at a candlelight concert…

First time at a candlelight concert listening to Fleetwood Mac in St Mary’s church in Painswick.
Great vibes and atmosphere.
Would definitely go again

18 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

Thank you so much for your review, we’re delighted to hear you enjoyed the show. We hope to welcome you back again soon.
Team Lumos

Betygsatt 5 av 5 stjärnor

Went to the hans zimmer by candle light…

Went to the hans zimmer by candle light the musicians were amazing so talented , could have been more musicians playing to really capture the music by hans zimmer but still loved it

18 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

Thank you for leaving such a thoughtful review and for your feedback. We hope to welcome you back again soon.
Team Lumos

Betygsatt 5 av 5 stjärnor

Our Fav Playlist Performed Live

My husband and I really enjoyed the Andrea Bocelli show at the South Church. It was like having our favorite playlist come to life. We were moved to tears by the music.

10 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

Thank you so much for your review and we are so happy to hear you had such a special evening. We would love to welcome you back to our future shows.
Team Lumos

Betygsatt 5 av 5 stjärnor

The beatles

My partner and I had the most memorable evening listening to a trio of very talented musicians playing the beatles songs.
My favourite song Hey Jude was played and almost brought me to tears.
I will be looking for more concerts to go to on their website.

18 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

We’d be delighted to host you again. Thank you so much for your kind words and we’re thrilled to hear you had a great time at the show.
Team Lumos

Betygsatt 3 av 5 stjärnor

An underwhelming experience........

The concept of these performances is good but our experience of a Coldplay evening was very underwhelming. A trio of stringed instruments was inadequate to produce any kind of musical energy and interesting entertainment. Furthermore, it needed an MC to introduce the musicians and provide some background to the selected music to give a more professional outcome.
The ticket prices are too high for only an hour's performance and, in our case, an overall disappointing one!

17 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

Thank you very much for your considered feedback and we’re sorry that not everything met your expectations. We will review your comments to help improve our future performances.
Team Lumos

Betygsatt 5 av 5 stjärnor

Coldplay Candlelight tonight at St…

Coldplay Candlelight tonight at St Michael's church In Linlithgow was Absolutely Amazing from start to finish
Wish it was on longer
Setting was fantastic, closed my eyes and thought I was on the set of Bridgerton
Well done to all involved

18 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

We’re so grateful for your kind review and we're glad to hear the show lived up to expectations. We hope to see you at another event soon.
Team Lumos

Betygsatt 5 av 5 stjärnor

Very enjoyable experience

Thoroughly enjoyed the Towcester Coldplay experience. The musicians interacted with the audience and were excellent performers.

17 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

We’re very grateful for your review, thank you for your support. We will pass on your compliments to our musicians.
Team Lumos

Betygsatt 5 av 5 stjärnor

Two concert experiences this year

We had seen the Coldplay concert in January, my husband's Christmas gift to me. It was so lovely, even though I did not know much of the music. We saw the Queen vs. Elton John last night and took our son along (23 years old) and we all enjoyed it. The only major difference was that it wasn't as dark outside last night (Daylight savings time) and so the candlelight was not the only light. We knew more of the music and the performers were so kind.

17 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

Thank you so much for your continued support! It means the world to us and we really appreciate you taking the time to leave such a considered and positive review as well. We look forward to hosting you again at our future shows.
Team Lumos

Betygsatt 3 av 5 stjärnor

Musicians were great but the…

Musicians were great but the interaction with the audience was minimal, you need to get the crowd involved with the music, maybe some history about the musicians etc

Venus lighting was to bright, ruined the ambiance of the “candlelight”

17 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

We really appreciate your review and for attending the performance. We’re always striving to improve our experiences and we will take your feedback about adding in more audience interaction on board.
Team Lumos

Betygsatt 5 av 5 stjärnor

Vivaldi in Bridgewater

I’d never been to a classical concert before but I’m glad I did!

The musicians were amazing, both to listen to and to watch- which I wasn’t expecting.
Their communication with each other while playing and their obvious enjoyment in the music (particularly the 3 lady musicians) was really infectious.

They also all gave a little speech to the audience about the music which was interesting and light hearted.

Staff were really nice and helpful and the church looked beautiful.

I recommend it highly.
Thank you!

17 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

Thank you so much for leaving such a detailed and positive review! We will pass on your compliments to our staff and musicians, they will really appreciate it, as do we. We hope to see you at another event soon.
Team Lumos

Betygsatt 1 av 5 stjärnor

Mozart and Vivaldi experience (9-10pm seating)

Arrived at event in Windsor on the 11th of April to be told it had been cancelled and we should’ve received an email. We hadn’t. One other couple on-site who were expecting to be attending and had not been contacted either and tickets for the event were still available to purchase online. Contacted that evening (as advised by manager on site) and 4 days later have still received no communication. Terrible communication. Shame as it looked like a lovely event but I certainly wouldn’t risk wasting my money on another.

11 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

We are really sorry to hear about this and for the poor experience you had. We have reached out to you to discuss this,. We have also processed a refund for your tickets. Please do not hesitate to get in touch and we sincerely apologise for the inconvenience you have experienced.
Team Lumos

Betygsatt 1 av 5 stjärnor

Very Disappointing

Hexham Abbey for Andrea Bocelli experience was bitterly disappointing. The sound was appalling. I’d say we heard maybe 5% of the words spoken by the artists. After a bad start, the volume was better for the actual music but we left feeling short-changed

10 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. If you wish to discuss this further, please reach out to customerservice@lumos-experiences.com.
Team Lumos

Betygsatt 3 av 5 stjärnor

The music was fine

The music was fine, but the acoustics were not great and you couldn’t hear any of the introductions. There was a nice selection of songs, but not just the artist I was expecting and was advertised. I would have had a better evening with my CD at home

11 april 2026
Omdöme utan inbjudan
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Svar från Lumos Experiences

Thank you for your review. We’re disappointed to hear that not everything was up to standard and sincerely apologise for this. That being said, we value your feedback and for joining us. We’re always striving to improve our experiences and we will take this on board.
Team Lumos

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