We ordered an ornament from this site. After 3 weeks we finally were informed it was on its way. Even though we'd attempted to contact customer support via several means with no response. When the it... Se mer
Luminqo
Tack för att du använder Trustpilot. Tyvärr går det inte längre att lämna omdömen på just den här sidan, då företagets webbplats stängts ner. Om du har några frågor får du gärna kontakta oss.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a chess set on November 29th, and it was delivered on December 21st. Luminqo tracking is not like USPS, FedEx or UPS because you never know where your order is nor do you receive an estimate... Se mer
Företaget har svarat
Since my original post I have been in contact with Lumina. They have resolved my issue - i.e. the non-appearance of the requested goods. Since then they have closed down but as stated, they fulfilled... Se mer
I was really excited to order from this site, but it appears to be a scam. A contractor told me to buy a light fixture from here. I bought $1000 worth of light fixtures on 2/4/26 and never mailed to m... Se mer
The motion light works exactly as…
The motion light works exactly as expected and is very practical at night. Installation was simple and the build quality feels decent for the price.
I was pleasantly surprised by how easy…
I was pleasantly surprised by how easy this item was to install. It works flawlessly, looks great, and feels sturdy enough to last a long time. Definitely worth the investment
I bought some heated gloves which were…
I bought some heated gloves which were advertised as heated in the fingers with the image on the website actually showing fire in the fingers when they arrived (they took about 5 weeks to arrive) they literally had a very small heat patch on the back of the hand which is not what was advertised so I asked to send them back. This company have been extremely difficult and doing anything to keep my money in the end they agreed to a refund if I returned to china which cost me £25 and now they have been stuck in customs for over 3 months so I don’t know if they will ever arrive after emailing them 32 times they still refuse a refund so I have managed to get my money back through my bank! It’s the most awful frustrating company I have ever experienced. So my advice is to stay away from them!
I bought a small gift for my sister and…
I bought a small gift for my sister and she really loved the aroma diffuser; it’s very soothing
Complete Scam
I was really excited to order from this site, but it appears to be a scam. A contractor told me to buy a light fixture from here. I bought $1000 worth of light fixtures on 2/4/26 and never mailed to me and never received them. They said they couldn't refund my money until I returned them. Now I just went on their site and they seem to have disappeared -- no site!
Expensive tat, and ridiculous delivery times
We ordered an ornament from this site. After 3 weeks we finally were informed it was on its way. Even though we'd attempted to contact customer support via several means with no response.
When the item did arrive it was clearly of cheap design. We will never use this company again and don't recommend them. You've been warned.
This gadget is fairly versatile and…
This gadget is fairly versatile and stylish. It serves its purpose on my desk, though the style isn’t very unique.
The outdoor lighting I got has…
The outdoor lighting I got has completely changed my backyard. It’s bright enough to be practical but soft enough to create a cozy, inviting atmosphere for evenings with friends
Disgusting company. Bunch of scammers and thieves. Stay away
Disgusting company. They are just a bunch of scammers and thieves. These creeps will not only take ages to deliver your order but also will sell you crap quality stuff that won't work. Stay well away.
I love how this piece instantly…
I love how this piece instantly elevates my home decor. It's simple yet striking and it blends seamlessly with other decorations without feeling out of place
The design and craftsmanship are…
The design and craftsmanship are satisfactory. It looks elegant and functional, but not particularly exceptional.
Are you kidding me?!
I guess this review doesn’t matter since they no longer exist?? But they sent me the wrong order. Then sent a replacement order (yay!)… but it was also the wrong item (seriously?!). And now the website is shut down, as is the email address. Womp womp. No refund. And never got the correct item I ordered.
Can’t access tracking information
Can’t access tracking information
Website is down.
No idea if I’ll get the product delivered or a refund
Avoid at all cost.
I purchased this LED light for my…
I purchased this LED light for my bedroom and it works fine. The brightness is reasonable, though it could be a bit softer.
This decorative item exceeded my…
This decorative item exceeded my expectations in both style and durability. It adds a modern touch to my home while still feeling cozy, and I get compliments on it every time someone visits.
Do not do business with this company
Do not do business with this company. They have (had) a beautiful website, with what seemed to be elegant and useful products. The order process ran smoothly through credit card entry. Order confirmation did not have a number or invoice attached. In communicating with customer service, when delivery was delayed for weeks, suggested I could not cancel the item until the lighting items I had purchased were delivered. Once delivered, 8 weeks later, I opened the package. There again, there is no invoice, no order confirmation, no description of the products & no instructions for installation. They certainly are not worth the money I paid for them either. This seems to be a website fronting for a fraudulent company with products coming from China and no information on where they came from or who to contact. DO NOT BUY FROM THIS SITE>
Installing the LED ceiling light was…
Installing the LED ceiling light was simple and it offers consistent lighting. Its appearance is modern and neat, fulfilling its purpose without being flashy.
The aroma diffuser is fine and smells…
The aroma diffuser is fine and smells acceptable, though it's fairly standard.
Ordered 2 weeks ago
Ordered 2 weeks ago, they immediately took the money from my bank account but no product has arrived or even been despatched. Emailed to ask for refund, they said the item has shipped, but according to their own tracking the courier has only had information, they don’t have the package. Luminqo have scammed me out of £123. AVOID. The website implies that this business is German or Dutch, this is misleading, they are in Hong Kong.
Loved the communication from you that…
Loved the communication from you that started immediately after placing the order. The lamp was everything I hoped it would be.
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