Humble greetings and thank you Luminary! Your product is immaculate and I am definitely purchasing more items🤞😁. Thank you for the great service and the ample communication via WhatsApp, which mad... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience dealing with the Luminary team. Had a small factory fault on my chain which was a few months old. I contacted the team to inform them of what happened. The item was replaced with... Se mer
Företaget har svarat
I give these guys 200% just on the personal customer service alone, making sure you are happy by all means! I think their products speak for themselves, I have two so far and window shopping every wee... Se mer
I had such a great experience with Luminary. I purchased a ring from them and they were incredibly helpful with sizing, making sure everything was accurate. Their communication throughout the process... Se mer
Företagsinformation
Skrivet av företaget
South African Luxury Hip Hop Jewellery
Kontaktuppgifter
15 Harriet Crescent, 2191, Johannesburg, Sydafrika
- +27 60 634 7112
- info@luminarysouthafrica.com
- luminaryjewellery.com
4,7
Utmärkt
451 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
Great experience! Organised a birthday present last minute and they went out of their way to get it to me in time for the birthday. Will definitely recommend!
6 juli 2025
Svar från LUMINARY
Thank you so much! We’re so glad we could make it in time for the birthday — we truly appreciate the support and recommendation
Scammers
Ordered dentures. The tracker says delivered June 21. Never delivered. Scammers
21 juni 2025
Omdöme utan inbjudan
Svar från LUMINARY
Hi Liz, you have mistaken us for another company. We don't sell dentures. We sell jewellery. You have never ordered from us before and you are not on our customer list. Please remove your review as you have mistaken us for another company.
Quality and service
The quality and service is amazing, highly recommend
18 juni 2025
Omdöme utan inbjudan
Svar från LUMINARY
We appreciate your review Tyler, thank you!
Good care, communication and competence
Always happy to make an order because the products are dope and the customer service is nothing to ignore either
17 juni 2025
Svar från LUMINARY
Your satisfaction is ours! We can't thank you enough Mr Kuts! To many more.
Exceptional experience with Luminary, would highly recommend!
Lovely products and great customer service! They were so helpful and friendly, and the products arrived exactly as described. Will definitely be buying from them again!
9 juni 2025
Svar från LUMINARY
Thank you so much for your wonderful feedback! We’re so happy to hear you had such a great experience and love your pieces. Our team truly appreciates your support and can’t wait to have you shop with us again soon.
Custom Pendant review
The quality of the final product is outstanding. Nice packaging as well.
28 maj 2025
Svar från LUMINARY
Thank you so much for your kind words! We’re so glad you love the quality and packaging — every detail matters to us. We appreciate your support and hope you enjoy your piece.
Awesome experience even greater product.
2 juni 2025
Svar från LUMINARY
Thanks for the awesome review Keketso!
Misleading information and nowhere to…
Misleading information and nowhere to log an exchange!
7 maj 2025
Svar från LUMINARY
Hi Charlene,
As per our response on your previous review, there is a clear product description tab, which displays the material that the respective item is made from.
We do indeed offer exchanges as per our exchanges policy, which is indeed on our website (within a 14 day exchange period)
Exchanges can be logged directly to our email or WhatsApp line. Link to information on our exchange policy: https://www.luminaryjewellery.com/pages/returnsandexchanges
The quality of the jewelry is top tier…
The quality of the jewelry is top tier and the service was top notch
5 maj 2025
Svar från LUMINARY
We appreciate the great feedback! To many more, Nkosinathi. Thank you fam!
Had a great experience with Luminary…
Had a great experience with Luminary who helped me finalize my order and stayed in touch all the way to delivery
30 april 2025
Svar från LUMINARY
That's the way we do it. Ensuring a smooth and quick process from the start, to the end. Thanks Vincent!
Great product!
29 april 2025
Svar från LUMINARY
We always ensure the best quality across the board on all our products that we stock.
Svar från LUMINARY
Your feedback is highly appreciated fam! We hope to see you soon again.
Superb support
Superb support, you will never go wrong. They are honest and reliable they kept giving me detailed updates of my piece
16 april 2025
Svar från LUMINARY
This is the #LuminaryLevel. We pride ourselves in ensuring customer satisfaction. Thanks Humbulani!
Shopping at Luminary is always a great…
Shopping at Luminary is always a great experience, their communication is excellent and they always under promise and over deliver!
14 april 2025
Svar från LUMINARY
Your great review is highly appreciated! Thank you very much Chelsea.
Great Experience
What a great experience working with the Luminary team. Super responsive throughout the whole purchasing process and any questions I had were answered immediately. I highly recommend this company and I definitely will be coming back to shop with Luminary again. Really amazing service thank you guys
25 april 2025
Omdöme utan inbjudan
Svar från LUMINARY
Gareth, your great feedback is highly appreciated. We're glad we could assist you with your requested items. Have a good one!
Great experience dealing with luminary
Great experience dealing with the Luminary team.
Had a small factory fault on my chain which was a few months old. I contacted the team to inform them of what happened. The item was replaced within the blink of an eye with no huss or fuss.
I wish all service based departments were this friendly & efficient. Great experience!
10 april 2025
Omdöme utan inbjudan
Svar från LUMINARY
We always ensure our customers are satisfied and happy. This is our biggest priority at Luminary. Customer first. Thank you again, Charlton!
The wait for the chain was worth it❄️❄️
7 april 2025
Svar från LUMINARY
Say no more! To many more purchases. Thanks Lebohang.
Svar från LUMINARY
Thanks Mfundo! We're so glad we could assist you.
Fast Delivery
I ordered the 8mm chain for my partner's birthday. The chain is beautiful and suits him well.
10 mars 2025
Svar från LUMINARY
Thank you so much for the great feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.