Humble greetings and thank you Luminary! Your product is immaculate and I am definitely purchasing more items🤞😁. Thank you for the great service and the ample communication via WhatsApp, which mad... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience dealing with the Luminary team. Had a small factory fault on my chain which was a few months old. I contacted the team to inform them of what happened. The item was replaced with... Se mer
Företaget har svarat
I give these guys 200% just on the personal customer service alone, making sure you are happy by all means! I think their products speak for themselves, I have two so far and window shopping every wee... Se mer
I had such a great experience with Luminary. I purchased a ring from them and they were incredibly helpful with sizing, making sure everything was accurate. Their communication throughout the process... Se mer
Företagsinformation
Skrivet av företaget
South African Luxury Hip Hop Jewellery
Kontaktuppgifter
15 Harriet Crescent, 2191, Johannesburg, Sydafrika
- +27 60 634 7112
- info@luminarysouthafrica.com
- luminaryjewellery.com
4,7
Utmärkt
451 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I absolutely love how they communicate…
I absolutely love how they communicate with you as the customer and all the updates that are provided to you as a customer.
The service was exceptional
2 oktober 2023
Svar från LUMINARY
We got you 💎💎💎
The qaulity let alone the delivery…
The qaulity let alone the delivery service was on point
1 oktober 2023
Svar från LUMINARY
Yessir!! LUMINARY WAY 🏆
The product arrived earlier and i love…
The product arrived earlier and i love the bracelet.
22 september 2023
Svar från LUMINARY
Thanks Angelique 🙏
Svar från LUMINARY
And that's a FACT! 💨
Svar från LUMINARY
Shoutout fam! 🥶
The parcel arrived very quick which I…
The parcel arrived very quick which I was happy about . It was a gift and he loved it . I was expecting the chain to feel a little more stronger , it kind of felt like might break easily. But overall loved the experience
14 september 2023
Svar från LUMINARY
Thanks for the feedback, Boitumelo. The chain that comes with the Holy One Pendant is a fine chain however won't break unnecessarily. Please do give us a shout if you have any questions or concerns.
I feel more special now
I feel more special now , luminary light my neck actually !
17 september 2023
Svar från LUMINARY
You're on the LUMINARY 🌊
No refunds allowed
While nothing wrong with the product/delivery, I felt it looked better in the picture on website. Considered returning for a refund only to see that they don't allow cash refunds. Uploading for visibility incase anyone else uncertain
16 september 2023
Omdöme utan inbjudan
Svar från LUMINARY
Hi Dean,
We’re sorry you feel this way. We pride ourselves in our product photography to ensure that the products displayed via the photos on our website are of a great quality in order to display the details, and in this case the links of the chain itself. We haven’t received a review or complaint regarding the items looking different online to how they look in real life. In fact, when it is mentioned, the general comment is that the items look much better in real life vs looking at them online through a photo.
Our products are of only great quality, and we ensure we maintain this consistently throughout all our products. With this being said, and in the case your chain was defected or broke due to a defect, we would happily replace it for a replacement item.
We apologize again that you feel this way and that the photos look different online vs in real life.
All around great!!
Absolutely love my earrings!!
And the delivery was quick and efficient, with good but not excessive communication all the way.
29 augusti 2023
Svar från LUMINARY
10/10 we got you! Shoutout fam
Safe platform, great product
From ordering online and a safe payment platform to delivery. As a first time customer, this was very pleasant and it gave me peace-of-mind. The product and packaging…lovely.
4 september 2023
Svar från LUMINARY
We always appreciate reviews like this. Enjoy your drip 💧
Crazy clean piece and the quality is impeccable 😮💨
Love the fact that they’re on WhatsApp and they update you about your order all the time.
28 augusti 2023
Svar från LUMINARY
Shoutout Liam 🥶 Enjoy your new piece!
The best in the game
Great customer service from the ordering stage right through to receiving my order ,and the quality is just exceptional well done to the luminary team yall rock !
24 augusti 2023
Omdöme utan inbjudan
Svar från LUMINARY
Shoutout Brad 🥶
Excellent & Quality Products
Everything came on time no delays!!
10/10 Communication skills and 10/10 Quality Services & Products.
22 augusti 2023
Svar från LUMINARY
You know its the level 💎
Water jewelry
The water on these jewelry is fire 🔥 💎 this the best jewelry shop ever
21 augusti 2023
Svar från LUMINARY
SA's #1 🥶 You know the deal!!!
quality of the product is great
quality of the product is great, beautiful Tennis chain.
Service was quick and efficient.
Communicated through out the process.
My boyfriend is so excited to wear it.
20 augusti 2023
Svar från LUMINARY
#TheLuminaryExperience in a nutshell 🏆
Quality product
Quality product. Quick and easy purchase. Promo delivery. Efficient communication during the process
17 augusti 2023
Svar från LUMINARY
Shoutout fam enjoy your drip 💧
Service is always on point
Service is always on point . I’ve never been disappointed ordering from this business
17 augusti 2023
Svar från LUMINARY
GANG GANG 🤛
The quality of the product is top notch…
The quality of the product is top notch
And they rate of delivery is very quick
5 augusti 2023
Svar från LUMINARY
Shoutout fam! 🥶
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.