Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered size 12, after 6 weeks, received something much smaller. I sent them pictures of label which they claimed were size 12. They agreed to refund once they receive merchandise back, but shipment... Se mer

Betygsatt 1 av 5 stjärnor

The iPhone X case arrived after 2 month and several eMails from me. Customer service claimed to have „problems with delivery agency“ ... Now - the so called luxury case for 19$ is cheapest plastic... Se mer

Betygsatt 1 av 5 stjärnor

Please do not buy anything from this website, they are nothing but scam artists. Package never arrived, told to contact post office, post office have nothing go back to Lukmall Customer (Dis) Service... Se mer

Betygsatt 4 av 5 stjärnor

I was skeptical at first by reading the reviews here. Then I placed a order of hood on their website, they came in 2 weeks with a free surgial mask as gift. I'd say we might need to change the prej... Se mer

1,6

Mycket dålig

TrustScore 1.5 av 5

80 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,6

Alla omdömen

(80)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Looks like same thing no response for…

Looks like same thing no response for shoes. Very familiar with these Chinese companies. Turned them in to AMEX, BBB, Interpol. They all work the same no response after they charge your card. I’ll follow up if something changes.

19 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered a pair of shoes

I ordered a pair of shoes. They did not fit and i emailed on instructions on how to return them. They said i would have to ship to China and only get a 15% refund. This is not good customer service. Don't order anything from this site.

12 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

NEVER ORDER FROM THESE UNWORTHY…

NEVER ORDER FROM THESE UNWORTHY INDIVIDUALS (Lukmall.com).
As of today, May 1, 2021, I never received my March 23, 2021 order:
1 Gradient Square Sunglasses and 6 pairs of shoes, a total of $259.32 USD.
I am contacting Facebook to be prudent on what they advertised. From now on, if it is not on Amazon.com, I am NOT buying it online.

1 maj 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I was skeptical at first by reading the…

I was skeptical at first by reading the reviews here. Then I placed a order of hood on their website, they came in 2 weeks with a free surgial mask as gift. I'd say we might need to change the prejuice of certain things in this special year of 2020.
Things to improve:
Package, shipping period and customer responsive time.
Overall, it was a happy shopping experience.

8 december 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I received your email asking for the…

I received your email asking for the size of the house slipper that was sent in the wrong size. FIRST,  upon arrive I noticed that the size of the slippers were not available and the location in which the size should be visible someone damaged/ remove the size.  According to the size you sent this slipper is NOT A 11/12 more like a size 9.  I DO NOT HAVE TIME TO KEEP SENDING PICTURES AND PROOF BAC AND FORTH TO YOUR COMPANY WHEN IT CLEAR THAT THIS IS A SCAM.  Also, according to the reviews I’m not the only customer that has or is having an issue when it comes to receiving correct information and merchandise. Finally,  your inventory should show the size you mail out because I have proof of what I ordered. I DON'T WANT ANYTHING THING FROM YOUR COMPANY OTHER THAN A RETURN SHIPPING LABEL THAT WILL BE PAID BE YOUR COMPANY.  As you can see from previous house slippers I purchased at another store a size 11. Compared to the slippers you sent the size does not match the size 11 I purchased. DO NOT BUY FROM THIS ONLINE COMPANY IT IS A SCAM....
Subject: [Support] Re: Missing Package

6 december 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought a pair of shoes online through…

I bought a pair of shoes online through this company. Delivery took one month. Shoes were not right for me. decided to return. There was no invoice, no information in the package. After figuring out how to contact them, I requested refund and return information. They ask for pictures of the shoes two different times, which I provided 2 different times. After several days back and forth via email, they have offered to refund 5%...???
My opinion:
DO NOT ORDER FROM LUKMALL.

15 oktober 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is a scam !!

This company is a scam !!! Ordered sunglasses since the beginning of June and still did not receive them. The tracking says the same thing and they won’t give refunds !!!! DO NOT ORDER from this website

19 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

NO NOT USE!

Please do not buy anything from this website, they are nothing but scam artists. Package never arrived, told to contact post office, post office have nothing go back to Lukmall Customer (Dis) Service who go round the same loop of asking you to confirm your address, telling you to go to the post office. They are truly terrible people and I hope bad things happen to them

15 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They are not putting the right picture

I got a product today but not the one I ordered.They put the picture of another product near the description and the name of a product.
Don't order anything.They are cheating their clients,it's scam and rip-off...I agree with Jimmy!!

10 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

😡FINGER WEG von diesen Leuten!!

😡FINGER WEG von diesen Leuten!!! 👎🏾👎🏾🚫⛔️
Das Geld ist futsch, die Ware kommt nie an. Nach zweimaligen E-Mail-Nachfragen bekommt man als Antwort nur den Hinweis auf die Tracking Nummer. Die verändert sich aber nur bis „Hand over to airline“ dann ist Ende
NIE WIEDER LUKMALL

2 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Appalling delivery/information

Appalling delivery. Their excuse: current virus situation. However, I've ordered three items from China recently - one was delivered in 3 days, the other in 5 days and the last in 10 days.
If I ever receive my order, congratulations to Zazabest.com for choosing absolutely the worst method of delivery!
I don't have high hopes for the quality of the ordered items if they ever do arrive.
I strongly recommend you do not order from this company!

30 juni 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

What You See Is Not What You Get

Very disappointed, I ordered 2pcs of top quality leather casing and received 2 very Low quality type. Don’t understand how they do business , to me it is SCAM business. Thank You

11 juni 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rock Bottom!

The iPhone X case arrived after 2 month and several eMails from me. Customer service claimed to have „problems with delivery agency“ ...
Now - the so called luxury case for 19$ is cheapest plastic; the metallic finish wore off at the edges after just 1 week carrying the phone in my trousers pocket.
Stupid to buy it after seeing an advertisement in Instagram ...
My review at Lukmall was never published as I suspected.
Lesson learned- never again China rubbish!

27 maj 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If only I can choose I will give…

If only I can choose I will give lukmall 0 star! The product finally arrived after so long and the description was ‘leather handphone case’ for the price of usd22++ and when I received the item it’s so obvious it’s no way near to leather. This type of product you can easily get from taobao/aliexpress for probably usd5 the most. A total scam company! Avoid Lukmall. Unethical for the person who operate Lukmall. Shame on u

18 maj 2020
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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