You have a better chance of winning the lottery then you do then getting a bonus here. I have played every site on the internet and this is the only place I have maybe gotten 2 bonuses after dropping... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Signed up. Made a small first time bonus purchase and; to make a long story short won $2,000 on a 0.20 ($20) bonus game. Biggest win of my life on such a small pin. Verified, no issues at all. Hit my... Se mer
Turned my original deposit into $90, played everything through, then bought a $10 package and kept playing. A week later they canceled my withdrawal and closed my account for “stacking.” Never once sa... Se mer
Företaget har svarat
edit: redemption never comes. Scam site just like money factory. Do not deposit. Original: have been having a lot of fun on a variety of games. I have some pending redemptions now but I haven’t bee... Se mer
Företagsinformation
Skrivet av företaget
Lucky.me is the leading authority on US Sweepstakes Casinos and online casinos with real money prizes. As a trusted industry leader since 2016, Lucky.me provides gamers with access to detailed information about games they can play online for cash. People go to Lucky.me to share their wins and to check out where other people are winning real money playing games online. Lucky.me's newsletter is where tens of thousands of American gamers go to find out about new sweepstakes casinos, real money casinos, and exclusive casino promotions for free spins and bonus credits.
Kontaktuppgifter
USA
- lucky.me
Viktig information
2,1
Dålig
88 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 6 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Patience is key
Patience is key! I originally gave this a 1 star due to my redemptions taking 10 business days to be deposited. But after so many back and forths with support, I finally received them! Ive seen alot of comments and reviews about this being a scam, dont play, etc... Not the case. They do payout! Takes a long time but they pay. Support has always been available for me. Still a three star for how long it takes to redeem. If the get faster, I would definitely give it another star!
28 september 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Jesse,
Thank you for updating your review and for sharing your honest experience. We’re glad to hear that you received your redemption and that our support team was able to be there for you throughout the process.
We understand your feedback about the wait time, and we’re actively working on improving our redemption speed so that future experiences are smoother and faster. Your patience and trust mean a lot to us, and we hope to earn that extra star from you soon.
Thanks again for playing with us, and for giving us the chance to make things right.
—The Lucky.me Team
This place is a scam y'all
This place is a scam y'all! Stay away stay away!!!
23 september 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Phoun,
We’re sorry to hear that you feel this way. We’d like to clarify that your recent win of $141.82 was paid out to you very quickly and without delay. We always aim to provide a safe, fair, and transparent experience for all of our players, and timely payouts are part of that commitment.
If there’s anything specific about your experience that caused concern, please reach out to our support team at support@lucky.me. We’d love the chance to look into it and make sure everything is clear and positive moving forward.
Thank you,
The Lucky.me Team
Still waiting on my redemption and…
Still waiting on my redemption and still says pending. It's only 119 and been awhile since I've started the process. Im fully verified pay me out or review will say a 1 Star review. keetoncak @gmail.com is the email my account is under
23 september 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi,
Thank you for your message. I’ve confirmed your redemption of $119 has already been processed and paid.
We understand how important it is to receive your winnings quickly, and we truly appreciate your patience. Our team works around the clock to ensure all redemptions are handled as fast as possible. Sometimes, completing the required KYC (Know Your Customer) verification can add a short delay — but it’s there to make sure everything is safe, secure, and accurate for our players.
We’re glad your payout is complete, and if you have any questions at all, our support team at support@lucky.me is here to help.
Warm regards,
The Lucky.me Team
Worst platform ever
Worst platform ever! Verification process takes forever along with redemptions! Lack of response from their finance team and you do not receive any updates regarding redemptions etc. Still waiting for over 16+ days and keep being told to be patient. There is no way to track your redemptions and customer service gets all pissy when you ask about your redemption status. They false advertise to draw you in but does not pay out in a timely matter. Would not recommend!!!! Spend your money elsewhere!
7 september 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Hao,
We’re truly sorry to hear about your experience and we appreciate you sharing your concerns. We want to reassure you that all players are guaranteed to be paid in a timely manner. If you are experiencing any issues with your redemption or have questions about the verification process, please don’t hesitate to reach out to our support team at support@lucky.me.
Our team will be happy to review your case, provide updates, and make sure everything is resolved for you as quickly as possible.
Thank you for your patience and for giving us the chance to make things right.
—The Lucky.me Team
I have to update my last review
I have to update my last review . Lucky.me must’ve had issues in the past or they cut off redemption until they made enough money to pay people. Either way they finally paid me. It took 2 weeks so they keep their word and showed that they will pay . Thy need to update thei games and get a bigger variety but they do pay as of yesterday
28 augusti 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Jacques,
Thanks for your feedback. As mentioned we did have some redemption issues which were entirely out of our control but they're now resolved. We're adding more games this week and always looking to improve to be the #1 place to play!
All the best,
Paul
Lucky.me
I wish I had come here first
I wish I had come here first. August 26th, I logged in, clicked on redeem somehow and started to verify my account. There was no message about a technical problem with their payment processor at that time. BUT AS SOON AS I PAID FOR A PACKAGE, all the sudden there was. I had won over $100 pretty quickly. Hit redeem, and there was the message, of the technical error with their payment processor. Glad I only spent S10 at this place. Hopefully my information is somehow safe!! I do not trust them.
26 augusti 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Amy,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
Thieves big time.
As everyone else said, THEY DON’T PAY. as soon as you redeem they give you this message: DUE TO A TECHNICAL ISSUE WITH OUR PAYMENT PROCESSOR REDEMPTIONS ARE CURRENTLY UNAVAILABLE. PLEASE TRY AGAIN LATER.
What a coincidence all players trying to redeem can’t, but your balance is just gone.
And look how they don’t even bother to answer any review.
23 augusti 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi José,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
I am giving this site a 3 because I…
I am giving this site a 3 because I finally got paid a month later . The slots are good and the payouts are actually decent too. Their customer service team is always available. I think they just have limited access to redemptions. All and all I will play again at some point ! Just taking a break because the waiting kind of stressed me out and I became discouraged to give anymore money to the site . Now I am going to give them the benefit of the doubt because they had a system compromised issue . I just wished they would of been a little more transparent with the steps they were taking to get their system back up and running . But I wanted to leave a review to let anyone reviewing their reviews know that they do pay as long as you meet all their requirements ! My pay out was only around $1200 but it was a good amount to see this morning in my account !!
24 augusti 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Kyon,
Thanks for your feedback. We have indeed experienced a few issues beyond our control with processing prize redemptions but they're now resolved. Hope to see you back playing with us again some time soon!
Paul
Lucky.me
The only error isn't in the gameplay it's in y'all not wanting to pay out your customers
They keep telling you that there's an error with your gameplay oh don't worry your balance is intact yeah but they cause the air to happen right before you would have been paid for the final spin or shot or whatever you just did so yeah your balance is intact minus what they're robbing you
22 augusti 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hello,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
This is the biggest scam social casino…
This is the biggest scam social casino out there. Avoid this site at all costs. They wouldn't let me redeem for 2 weeks and when they finally allowed me to submit a redeem, they denied the request and closed my account. This site is a SCAM.
19 augusti 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Adam,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
Scam scam scam
Never in my life have I had a "social casino" make me pay for my winnings then I waited 10business days with no answers always the same we dont know we aren't sure. So I played the money to get it off my mind. I truly think they won't pay you I never seen this type of crap from any casino way better options this casino is probably ran by dingdingding rugpull!
14 augusti 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Brandon,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
The company doesn't process redemptions…
The company doesn't process redemptions but actively markets for deposits (without of course relaying they don't offer redemptions). Very deceptive. If redemptions are disabled, deposits should be as well, or the fact that redemptions are disabled should be disclosed. Seems almost illegal. In fact, I imagine it is.
11 augusti 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Tad,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
SCAM SCAM SCAM
SCAM SCAM SCAM
Do Not I repeat do not give these people $1 I have been waiting for a redemption since July 31st and it is now August 9th and I keep being told next week their system is down. All their systems are up to take money but NO systems up to pay money. SCAM SCAM SCAM
31 juli 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Steve,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
Can I give 0 legit y’all need that…
Can I give 0 legit y’all need that option. The absolute lack of “support” is amazing. They claim they are a new site and are backed up with redemptions. No y’all are not processing redemptions and it shows. Then to request a redemption, have gameplay reviews only to have the funds back to my account to receive a there was an error please request again. 13 business days waiting for a redemption is WILD. They state 2-5 days then we try to process within 2 days then your useless support says in the terms it says may take up to 30 days. PICK ONE. Your 5 star reviews are clearly people who work for you because there is absolutely nothing 5 star about this. Every platform I’m on I will make sure no one uses this fake site.
22 juli 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Katherine,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
HAVENT BEEN ABLE TO REDEEM IN 5 DAYS
HAVENT BEEN ABLE TO REDEEM IN 5 DAYS. SAYS THERES AN ERROR EITH THEIR REDEMPTIONS.
BUT THE FACT THAT IM GETTING SEVERAL EMAILS A DAY WITH "DEALS" EXCOURAGING ME TO DEPOSIT ON TO THAT SITE INSTEAD OF AN EMAIL STATING THEIR HAVING REDEMPTIONS ISSUES AND APOLOGIZING FOR IT, JUST DOESNT SIT RIGHT WITH ME.
DO NOT DEPOSIT HERE.
4 augusti 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Ashley,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
Less than pleased
I am less than pleased being that I can’t get a straight answer regarding my redemption. Only that I should be patient. Their email confirmation says 2 business days, but their live agent said 2-5 business days and another said up to 30 days. I will change/edit my review once I receive my redemption and get straightforward communication.
6 augusti 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hello,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
Update... did get paid finally... Played and won but never got paid
Update*** from 1 star to 2 star finally got my redemption. Only took 16 days or so but yeah they payd up so thats good. But probably wont be playing here anymore just because.
Played and won. Made a redemption on July 23rd. It is now August 6th Been waiting two weeks still havent recieved anything. Talked to support and showed them a screenshot of their own words stating that "redemptions processed in two business days" they proceed to tell me that's a typo. And then tell me to wait 30 days to get my redemption. If you enjoy honest and legitimate gaming sites then this is NOT the place for you. Stay away, don't waste your time. They do not know how to operate
22 juli 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi John,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
SCAM ALERT!!
Biggest scam I ever encountered. It's been 9 days and I'm still waiting for my redemption to process. It doesn't even show in the system anymore and the redemption tab but they say it still shows in their systems... Every time you contact them they tell you to be patient and I've not seen a single review of someone actually redeeming here you just keep getting the runaround.. their terms say three to five business days for processing.... Their agents tell me one to two business days and then another agent told me up to 30 days.. if they are legit they are the most chaotic disorganized and unprofessional sweepstakes site on the market do not deposit money here you will not receive winnings.
29 juli 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Jon,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
If I could give 0 stars I would
If I could give 0 stars I would. Please don’t believe any good reviews you see. I’ve deposited money and won and did my redemptions and it’s been almost 2 weeks and still NOTHING. Each time you try to reach out you get the same email with no clear advice on when you’d supposedly receive your redemption. I’ll be disputing the charges and getting my money back . Ridiculous!!
25 juli 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Allysa,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
Do not give them your money.
PLEASE DO NOT GIVE THEM YOUR MONEY THEY WILL NOT GIVE YOU YOUR WINNINGS.!! Been communicating back and forth with these guys on my redemption just to hear that them go from 2-5 to 30 days to over 30 days to receive it. They are very vague and suspicious so don’t trust it and don’t waster your money. They want you to refer to their terms and conditions instead of their help center on their site but you can’t even access their terms and conditions to review them. They are the worst and are definitely a scam!
26 juli 2025
Omdöme utan inbjudan
Svar från Lucky.me
Hi Ray,
Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal.
Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience.
I hope you’ll give us another chance to show you the experience we aim to deliver.
All the best,
Paul
Lucky.me
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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