Great company I have purchased a few items now off here and the team was responsive even during busy Christmas period, sometimes they very busy but will always reply and source your item requested. Hi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As I don't live in the UK, I wasn't acquainted with Lspersonalshopper before deciding, on my recent trip there from Mauritius, that buying the Disc-edition PS5 I'd been wanting since so long from it w... Se mer
Bought a pair of trainers listed on their site. Two days later transaction cancelled and refunded apparently issued. No reason, no emails until I asked why my order was cancelled. 5 days la... Se mer
I couldn’t find cheap Yeezy’s but ls personal they had decent price and quick delivery and definitely if there gonna be more brands and more other product I will order again !!!!I can recommend them e... Se mer
Företagsinformation
Informationen kommer från olika externa källor
The UK's fastest growing personal shopping service
Kontaktuppgifter
Storbritannien
- lspersonalshopper.co.uk
4,5
Utmärkt
454 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
2nd time purchasing from them
2nd time purchasing from them. Good communication. Will use them again
22 juni 2022
Omdöme utan inbjudan
Amazing service highly recommend
Amazing service highly recommend! Asked if they could stock a shoe for me as most retail places were sold out or long wait! They sent my item very quick and arrived next day, unfortunately they didn’t fit but they were happy toe exchange my item. Easy to rerun and sent my exchange next working day! Very happy, great service!
21 juni 2022
Omdöme utan inbjudan
NEVER AGAIN!
Bought from them several times & yes, if you’re lucky then fine, if you’re not lucky and want something from their customer service- you’re in trouble!
The last pair I purchased from them (nike dunk) looked like an absolute rubbish after 2 weeks of wearing them. “Leather” started weirdly peeling off around the edges. I have loads of different sneakers, including dunks, and this one just doesn’t look “original” 🙂. Is LS Personal Shopper supplying some of their stuff from AliExpress these days? Asking for a friend!
When I’ve emailed them for the first time about it, I was completely ignored! Decided to message them on instagram (three times, two of which completely ignored as well) to then finally receive an email response:
“ Unfortunately as per our terms and conditions we are not responsible for the wear and tear of the product once worn, we will not be able to replace this for you. You maybe able to take this to a local Timpsons or shoe repair shop to fix this for you but unfortunately we are do not accept returns after pairs are worn.”
ABSOLUTE SHAMBLES!!!!!!!
You buy £££ shoes that you can take yourself to Timpsons to repair. Laughable! What a shame it took them weeks to even come back to me with this pathetic response. Good luck with your business! Never buying from them again!
20 juni 2022
Omdöme utan inbjudan
Svar från Lspersonalshopper
All our products are 100% authentic and we only purchase items which have been vetted and authenticated and from reliable sources.
Lspersonalshopper is a VAT registered LTD company, it is against the law to sell counterfeit stock. All of our stock is 100% authentic & new. Furthermore we accept Klarna & Clear Pay via our website, where you have to go through rigorous authenticity steps which require you to send all your invoices over to be accepted and use their payment gateways. We are more than happy for you to take your item and get it authenticated.
As stated in our terms and conditions after use of the shoes we are unfortunately not responsible to wear and tear of the items.
Kind regards,
James
Co-founder
Ordered YZY boost 350 V2,
Ordered YZY boost 350 V2,!
Fast delivery!! No hassles at all!
19 juni 2022
Omdöme utan inbjudan
Brilliant service and will definitely…
Brilliant service and will definitely use again
17 juni 2022
Omdöme utan inbjudan
Absolute shambles!
Absolute shambles!!!
Received the delivery from DPD in a complete damaged state. Opened the delivery on entry to my home & realised the item had been taken from an opening in the damaged parcel.
Raised the claim with customer services who have spoken to DPD who will not raise a claim and ultimately LS won’t be assisting in replacing or refunding a product I never received? Had to chase this several times over a 10 day period as I was getting no communication or updates on the developments.
My guess is they can’t be bothered and clearly have no emphasis on customer service unless your a ‘celebrity’ being posted on their account.
They sell high priced products and take no responsibility when a third party courier fails to deliver the item correctly.
Highly recommend you don’t use this company!
17 juni 2022
Omdöme utan inbjudan
Svar från Lspersonalshopper
Hi there,
We raised a claim with DPD, they have confirmed the parcel was delivered in perfect condition with no way the item could have been missing with the last scanned weight not changing from the original one when arriving at the warehouse. DPD will not be raising the claim and unfortunately we are not able to refund an order which has been confirmed delivered and received by DPD local. DPD local are a trusted and reliable delivery service and will raise a claim if something has gone wrong in this case there is no evidence of this.
Kind regards,
James
DONT BUY FROM LSPERSONALSHOPPER
I’ve bought from lspersonalshopper twice now. It’s safe to say that I will NOT buy from him again. The first pair I bought where some off-whites. The tags came in folded and the box was COMPLETELY damaged. I reached out to them and nothing was done, they read my messages in Instagram and left me there. The second time was a few weeks ago as k thought I’d give another chance and ordered the yeezy sliders. Again, complete disappointment once I got them as they were clearly used. Nothing was done there either. SO AVOID AT ALL COST. They don’t care about their customers will only take your money and never respond or offer a solution. Won’t see me again. Make sure you spread the word!!!
16 juni 2022
Omdöme utan inbjudan
Svar från Lspersonalshopper
Hi Nadia
We are sorry you feel this way, in regards to this order we offered a solution to resolve your issue however due to you going away the next day it was not feasible. The yeezy slider was brand new which had been sent out to you. You have not reached out since going away to our customer service team.
Any future issues you may have please contact the customerservice team directly.
Customerservice@Lspersonalshopper.co.uk
Ordered some trainers
Ordered some trainers, came after two days even though it was bank holiday weekend. Great service
7 juni 2022
Omdöme utan inbjudan
Happy customer!!
Great communication, answered all my questions straight away and my trainers arrived next day before noon. I will definitely be buying again!!
31 maj 2022
Omdöme utan inbjudan
brought a £650 ps4,arrived nicely…
brought a £650 ps4,arrived nicely boxed,on time,would definitely use this company again
20 maj 2022
Omdöme utan inbjudan
Zero hassle …
Supper easy website to use and replied quick with a query I had !
17 maj 2022
Omdöme utan inbjudan
Amazing service always getting me the…
Amazing service always getting me the good on time & sourcing things so fast totally recommend 100%
15 maj 2022
Omdöme utan inbjudan
100% authentic
29 april 2022
Omdöme utan inbjudan
After having difficulties of delivery…
After having difficulties of delivery with DPD I contacted the sellers and they was very helpful and I receive my parcel the next day.
Also came nicely packaged and product quality authentic and proper.
Customer service superb and would definitely recommend and use service again 💯
29 april 2022
Omdöme utan inbjudan
Excellent
Very professional got my order within 3 days of ordering. communication was open with us the whole time. After dealing with other sites like this, this is by far the best and most professional
28 april 2022
Omdöme utan inbjudan
Ordered a pair of trainers that wasn’t…
Ordered a pair of trainers that wasn’t on website.. They sourced in half and hour.. I received them the very next morning..
Very impressive… !! Very happy… !! Thank you… !!
26 april 2022
Omdöme utan inbjudan
Regarding my order 16653
Even tho the order did take a little long to come. I must say the trainers are great and they are mint. Also the delivery came next day from when the company dispatch the item.
22 april 2022
Omdöme utan inbjudan
Svar från Lspersonalshopper
Hi there,
I am very sorry you feel this way, Our last correspondence we assured you the item will be delivered by saturday we have dispatched these and uploaded the tracking to arrive for you as promised.
Kind regards,
James
Amazing service and defo be ordering…
Amazing service and defo be ordering again
20 april 2022
Omdöme utan inbjudan
Responded quickly when I asked for…
Responded quickly when I asked for extra photos of the trainers and answered any questions I had. It was then a swift delivery with them arriving the following day, extremely happy with the product and service!
12 april 2022
Omdöme utan inbjudan
Ordered a PS5 and it arrived in the…
Ordered a PS5 and it arrived in the week. My husband is currently the happiest man alive and I am very much impressed with the site.
11 april 2022
Omdöme utan inbjudan
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