I love LRM bags. The quality is excellent. The customer service is so good. Always getting back to you with help and support. I recently bought the Sofia rattan for my holidays and I’m lovely it.... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wish I had read these reviews before ordering, I have sent several emails with just an automated response. I ordered a bag on the 19th of August and if I collected it I could have it in 24 hours . O... Se mer
I ordered a mini Polly bag in the outlet sale, and I can’t believe how quickly it arrived. I ordered it at 9am on a Friday and it was delivered at 2pm on a Saturday, and that was with personalisat... Se mer
Hi guys Received my Tan croc Lucinda yesterday AT LAST! (there was a delay in delivery at DPD’s end or else it’d have been with me on Wednesday itself, but anyway) It is GORGEOUS and I immediatel... Se mer
Företagsinformation
Skrivet av företaget
Personalised leather bags and accessories
Kontaktuppgifter
Unit 16 Smithbrook Kilns, GU6 8JJ, Cranleigh, Storbritannien
- 01483672014
- hello@lrmgoods.co.uk
- lrmgoods.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Black Circle Bag
I’ve just ordered the black circle bag, received within 2 days of my order and it’s fabulous. I wanted a nice structured little bag and this is perfect. Looks a lot more expensive than what it was
Amazing customer service & products
Amazing customer service and great quality products. I keep going back to add to my collection. LOVE this company

Svar från LRM Goods
Beautiful products, incredible service!
Beautiful products and incredible service - I messaged on Instagram to enquire about seasonal colours, and the staff who assisted went out of their way to help. They located the last of a specific shade, personalised it and managed to include the exact strap I was after - honestly some of the best service I have received.
The bag is beautiful (Lola tote, orange), and will be perfect as a holiday/travel bag, as well as for carrying my work stuff and going to gym - perfection!
It is a female founded small business, and the product range is gorgeous - this is just my first purchase, as I already have my eye on the Fleur bag (just waiting for the new season shades to drop!).
Highly recommend, you won’t be disappointed by the quality or the service - big 5 stars from me!

Svar från LRM Goods
I have bought a few items from this…
I have bought a few items from this company before and absolutely loved them. I had some Christmas money and have had my eye on one of their tote bags for a while now. I spotted one in their outlet store and immediately put it in my basket but for some reason it would not go in!! I reached out to their customer service team to help and they responded immediately and sorted me out quickly and easily. So impressed with their service and really looking forward to receiving my beautiful new bag. Thank you so much to Rachel for all of your help xx

Svar från LRM Goods
Disgusting service - order not received, no communication
I placed an order on the 5th January spending £80.
I have not received my order and have sent several emails, no response. The phone number is out of service too.
Disgusting service. If I could give them zero stars I would

Svar från LRM Goods
£145 Order not received!!! No help from customer service
I have ordered from LRM before a few years ago a circle bag for my friend as a gift and it was fab!
In December 5th I ordered two circle bags £145one for me and a gift for my sisters birthday to be delivered to her to her address in her name and correspondence to her email as I was moving house thought be best option.
We have never received our order and I’m shocked at poor customer service. We have emailed got one response to say looking into but nothing since,and still no bags. I understand that delivering to Ireland May be slower but the lack of communication is terrible and not sure if we will receive.

Svar från LRM Goods
I have to say
I have to say, I’m shocked by some of the reviews here. I’m on order five totalling 10 items and I can’t fault a thing. Beautiful quality, outstanding customer service. Huge fan!

Svar från LRM Goods
Customer service and wrong strap
I ordered a bag, paid for 3 days delivery, it never came, after numerous phone calls and emails and the promise of it being posted I eventually received the bag about 4 weeks later but not with the right strap, I have now emailed 5 times with no response to any of these emails, customer service is terrible!

Svar från LRM Goods
Fantastic customer service
Hi, I just wanted to say thank you so much for adjusting my delivery to come after our holiday. The bag has arrived and it is beautiful. Thank you so much your customer service has been amazing. This is my 3rd purchase and I will definetly be coming back for more.
Excellent
Fabulous Ellen bag exactly as described. Arrived very quickly. I needed to contact them (on chat) regarding delivery, they were very helpful and I would not hesitate to buy from them again. Good price too .
Such a beautiful bag thank you
Such a beautiful bag thank you, excellent value and quick service too. Would highly recommend and already planning my next purchase.
Gorgeous bags & amazing customer service
I recently bought a Pippa bag which is the perfect size with gorgeous leather I did however prefer another colour I contacted LRM Rachel was unbelievably helpful couldn’t do enough and sourced the colour I wanted I also bought 2 more pippa bags I love the soft leather and gold zip and buckles looks so expensive would love a bright yellow to go with my DM ‘s
The Fleur Hip Bag of dreams
I went to their new shop and bought the lovely new the new Fleur Hip Bag in cream. It is such a great size as you can fit a lot in it but it doesn’t seem to bulky to wear. Looks great with the selection of straps I already had. The adjustable strap lengths are really handy for someone who is very tall.
Excellent service and love the product !
Excellent service and love the product !
Will be buying more bags soon!
Love the Rosie and Pippa bags I recently bought for my sister and I. The style, colours and finish are amazing. Love the personalisation of the bags too! Very happy with the service and our purchases, we will be buying more bags soon!
Love my LRM bags!
I have many bags from LRM and they are all such great quality. Delivery was fast and when I had a small issue with the zip of one bag the customer service team were excellent and sorted the issue quickly.
Lovely quality bags
Very efficient, personal service. I have invested in many bags and finally I have found a bag from LRM that is made from the best materials, looks great and is very practical. I have 3 teenagers that don’t believe in putting anything in a bag but now they have a Pippa hip bag they take it everywhere.
I intend to invest in more LRM bags to add to my collection.Well done LRM
Love love love my Lucia
Love love love my Lucia! Beautiful Soft Italian Leather. Fab quality and speedy delivery! Thank you!
The BEST bag
I can't say enough good things about my LRM bag—it's the perfect blend of style and functionality! The quality is top-notch, with every detail thoughtfully designed. I absolutely love mine and can't wait to purchase another!
Fantastic Bags and Customer Service
Ordered a bag from LRM and absolutely love it. I contacted the team as I had a couple of queries before purchasing and they were super helpful! Could not recommend this company enough!
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