Really happy with this garden set, quality is excellent and lovely thick comfy curtains looks so much better than expected, really good value for money. Took a few hours to put everything together but... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you very much, our new table n chairs are beautiful, and the delivery man was lovely x
Driver was meant to collect my faulty furniture item along with a replacement today. Instead just dropped off my replacement and said he had no instructions to collect my faulty item. Spoke to Rowen h... Se mer
I wanted 2 Charlotte bedroom chairs which are sold by lots of online retailers.Leader Furniture were the cheapest, and they delivered to Scotland so I took the plunge and ordered last Wed. They were d... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
LPD Home is a UK-based importer and distributor of stylish, trend-led furniture. From statement pieces to everyday essentials, we supply quality designs to retailers, project developers, and interior professionals. Trusted for our reliable service, forward-thinking collections, and commitment to great value, we help bring homes to life — beautifully and effortlessly.
Kontaktuppgifter
Midland Road, LS10 2RJ, Leeds, Storbritannien
- 0113 271 5151
- sales@lpdhome.co.uk
- lpdfurniture.co.uk
4,3
Utmärkt
233 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från LPD Home
Hi Amma,
Please accept my apologies for my late reply but thank you for your lovely comments and 5* review.
I hope you will think of us for your next project.
Please take care ❤
Excellent delivery driver
Excellent delivery driver, nice and early on very polite
23 augusti 2023
Omdöme utan inbjudan
Svar från LPD Home
Hello,
Thank you for your fantastic review, I'll ensure your comments and feedback are passed onto the the team and your driver on the day.
Please take care and have a lovely day 😊
Excellent communication from start to…
Excellent communication from start to finish.
items Delivered within 3 working Days.
Text message received within 24 hours with date of delivery.
Tracking link received In 24 hours.
Driver rang me 30 mins before on day of delivery.
Excellent communication and delivered all with in times and dates specified.
Excellent.
Can't fault the service and deserve 5 star rating.
Mandie
11 augusti 2023
Omdöme utan inbjudan
Svar från LPD Home
Good morning Mandie,
What wonderful feedback and comments. You will note I have requested a little additional information so I can pass on your comments to the team and driver on the day.
Please do think of us for your next project 🙂.
Fantastic & extremely polite delivery…
Fantastic & extremely polite delivery men thank you Ged
9 augusti 2023
Omdöme utan inbjudan
Svar från LPD Home
Good morning Katie,
What wonderful feedback and comments. You will note I have requested a little additional information so I can pass on your comments to the team and driver on the day.
Please do think of us for your next project 🙂.
Svar från LPD Home
Good morning,
What wonderful feedback and comments. You will note I have requested a little additional information so I can pass on your comments to the team and driver on the day.
Please do think of us for your next project 🙂.
Kind and obliging young man…
The delivery arrived and an incredibly helpful kind delivery man carried it thru the doors and out of the way!!
27 juli 2023
Omdöme utan inbjudan
Svar från LPD Home
Hello Sharon,
What wonderful feedback and comments.
Please do think of us for your next project 🙂
Recliner chairs
LPD FURNITURE DELIVERY DRIVER VERY HELPFULL IN EVERY WAY EXCELLENT SERVICE ALL IN
24 juli 2023
Omdöme utan inbjudan
Svar från LPD Home
Good afternoon Karen,
Thank you for your lovely comments and review. I'll make sure your feedback is passed onto your delivery driver.
Please take care
Thank you nice chair
22 juli 2023
Omdöme utan inbjudan
Svar från LPD Home
Good morning David,
Thank you for your review and 5 star rating, glad you are happy with your purchase.
Take care 🙂
Excellent service and very pleased with…
Excellent service and very pleased with the sofa. Good quality at an amazing price compared to other retailers.
22 juli 2023
Omdöme utan inbjudan
Svar från LPD Home
Hello Carole,
What wonderful feedback and comments.
Please do think of us for your next project 🙂
Excellent service
Excellent service. The chair a little flimsy but comfy, worth the money
19 juli 2023
Omdöme utan inbjudan
Svar från LPD Home
Good afternoon Michael,
Thank you for taking the time to comment on your recent LPD experience, we value your feedback and would hope you bear us in mind for your next project 😊.
Please take care.
Great service he was punctual
Great service he was punctual, polite, freindly and helpful.
19 juli 2023
Omdöme utan inbjudan
Svar från LPD Home
Hi Leisa,
Lovely comments, thank you. I'll pass them onto the transport team and your driver on the day.
Have a great weekend 😊
Very helpfull
3 juli 2023
Omdöme utan inbjudan
Svar från LPD Home
Afternoon Elizabeth,
Thank you for your lovely comments and 5* rating, we very much appreciate you taking the time to post.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
He very helpful he put it in my porch…
He very helpful he put it in my porch .great guy very polite. It was a great services and came earlier than expected 👌
30 juni 2023
Omdöme utan inbjudan
Svar från LPD Home
Mornng Susan,
What wonderful feedback and comments, I will make sure they are passed onto the team and to you driver on the day.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
Very friendly service and very helpful
Very friendly service and very helpful. Thank you for my delivery.
22 juni 2023
Omdöme utan inbjudan
Svar från LPD Home
Hello Zoe,
What wonderful feedback and comments, I will make sure they are passed onto the team and to you driver on the day.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
Sideboard deliverd with care
Driver very polite good manners excellent service dropped at my door fast delivery 5*****
15 juni 2023
Omdöme utan inbjudan
Svar från LPD Home
Hello Phillip,
Thank you for your kind words and full 5* rating.
I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.
Hopefully speak soon, and thanks again, take care
Bad communication. Terrible product.
Purchased an Oxford Ottoman bed via Robert Dyas online.
Delivery is quoted as 3-5 working days but it took 6 and communication was terrible, only confirmed delivery slot the day before.
Craftsmanship is absolutely dreadful, the headboard has six ugly holes in it.
Robert Dyas told me it would take 7 days to find out if this is normal because they can’t just phone LPD and ask. I would then have to choose a return or replacement after that, then wait another 7 days for delivery/collection.
Then wait another 3-5 days for a refund.
Worst experience for a long time.
Back to sleeping on the floor for a couple of weeks until this is sorted as I don’t have space or funds to buy another one.
UPDATE: 2 weeks later and I’m still waiting for a collection date which should have been this week. LPD told the retailer that the holes in the underside of the top bed rail are to bolt the bed to the wall which is utter nonsense. They then asked the retailer for a photo of the boxed item which the retailer didn’t pass on until I called them. Delay tactics which are making my life a misery.
15 juni 2023
Omdöme utan inbjudan
Svar från LPD Home
Hello Bridget,
Thank you for your feedback. Please allow me to speak with my colleagues for more more information before responding.
Speak soon
Delighted that it arrived earlier
Delivery arrived earlier than the expected time slot, and that allowed more time to mount it and enjoy it further in the afternoon. Driver was very professional during the entire process, giving a sense of calm confidence and support. It transmitted reassurance that the parcels and contents were ok, even if one box was damaged. Very happy.
13 juni 2023
Omdöme utan inbjudan
Svar från LPD Home
Hello Leonor,
Thank you for your fantastic review, I'll ensure your comments and feedback are passed onto the the team and your driver on the day.
Please take care and have a lovely day 😊
The whole process from order to…
The whole process from order to delivery to quality of coffee table, deserved the 5 stars
12 juni 2023
Omdöme utan inbjudan
Svar från LPD Home
Hello Ian,
Thank you for your kind words and full 5* rating.
I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.
Hopefully speak soon, and thanks again, take care
Great service very helpful fast delivery
25 maj 2023
Omdöme utan inbjudan
Svar från LPD Home
Hello Kaylah,
What wonderful feedback and comments, I will make sure they are passed onto the team and to you driver on the day.
Please take care and hopefully you will consider LPD for any future projects.
Have a great day and take care 😊
Do not use this company!!!
Absolutely appalling company. We bought through a retailer that uses LPD as a supplier. The support bar of the £600 bed broke within a MONTH and LPD are flat out refusing to resolve it.
We initially asked for a replacement part so we could fix it, which is more than reasonable - considering the bar that bent was clearly not right for the bed in the first place (the "supporting" legs didn't even touch the floor). But they have tried to say it's our fault that the bed broke as we should have used non-slip pads (assuming the bed were placed directly on the laminate - but it was on top of a rug) plus, if the non slip pads are so integral to the structure of the bed, why are they not supplied?
After they refused to send the part, we asked for a replacement bed, absolutely no way. Then we asked for a refund for the item that is not fit for purpose... they might as well have called us to laugh at us.
By the looks of other reviews we're not the only ones stuck with shoddy furniture from a company that can't take responsibility for their awful products. If I had known who the "trusted supplier" was before I ordered from the retailer, I would absolutely have steered clear and I urge anyone else to do the same
19 maj 2023
Omdöme utan inbjudan
Svar från LPD Home
Hello Lauren,
Thank you for taking the time to leave your review and comments, I am sorry your experience was not as we would have intended.
I'd like to get a little more information to be able to address your feedback. You will note that I have requested a little more information to be able to do this through Trust pilot.
Thank you again.
Update: 25/05/23: Thank you for your update Lauren, this has been added to the case file and I will look into this further for you.
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