Highly recommended from my grateful family. I’ve bought quite a few low-carb bread box selections from Low Carb Food Co for myself and as ‘special presents’ for family. They are either trying hard t... Se mer
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Det här tycker kunderna
Great tasting low carbohydrate bread, rolls, baguettes and pizza bases. My son has to have a low carbohydrate diet due to being diagnosed with non-alcoholic related fatty liver disease, finding the lo... Se mer
I ordered some goods a month ago and they never arrived. They don't respond to emails or issue a refund. I shall have to go through the fraud department of the bank and report them to trading standar... Se mer
Great selection of products. Just wish everything wasn't 2x or more the price of standard foods. However these have helped me to start losing weight already. So taking that into account compared w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Making it easier to live a low-carb lifestyle.
Kontaktuppgifter
13 Manor Industrial Estate, CH6 5UY, Flint, Storbritannien
- hello@lowcarbfood.co
- lowcarbfood.co
4,1
Bra
539 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 46 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service appalling
Similar to others. No response at all after the food I ordered was covered in mould prior to the (rather short) expiry date. I will also have to go through my bank for a refund. I would avoid them. The customer service is appalling. Sent in two complaints and heard absolutely nothing.
11 juni 2026
Omdöme utan inbjudan
They never respond to messages
I ordered some goods a month ago and they never arrived. They don't respond to emails or issue a refund. I shall have to go through the fraud department of the bank and report them to trading standards.
I'm so disappointed because I was looking forward to their products but I have now found someone else more reliable.
14 maj 2026
Omdöme utan inbjudan
Great tasting low carbohydrate bread
Great tasting low carbohydrate bread, rolls, baguettes and pizza bases. My son has to have a low carbohydrate diet due to being diagnosed with non-alcoholic related fatty liver disease, finding the low carbohydrate food company was life changing means my son can enjoy all the foods he used to but with the low carbohydrates. Thank you.
3 juni 2026
Excellent Low Carb Bread
Highly recommended from my grateful family. I’ve bought quite a few low-carb bread box selections from Low Carb Food Co for myself and as ‘special presents’ for family. They are either trying hard to lose weight or want to keep weight down. It is marvellous to have low carb bread back on the menu.
If your company can produce a low-carb gluten-free loaf, then that would be absolutely fantastic.
1 juni 2026
The size of the Baguettes are smaller…
The size of the Baguettes are smaller then they used to be.
29 maj 2026
Very tasty and low carb
26 maj 2026
As always excellent bread substitute…
As always excellent bread substitute for my type 2 diabetic Husband. It’s a life saver for him.
30 april 2026
Svar från Low Carb Food Co
Thank you so much for your lovely review 😊 We’re really glad to hear the bread has been such a helpful option for your husband. Knowing our products are making life a little easier for people managing Type 2 diabetes genuinely means a lot to us. We hope he continues enjoying all his favourites without feeling like he’s missing out! 💛
Svar från Low Carb Food Co
Thank you so much 😊 We’re really glad you’re enjoying the products! We really appreciate you taking the time to leave us a review and hope you continue finding plenty of low-carb favourites with us 💛
Reliable company
Over the last 5years of purchasing products from this company they have , in my view, consistently produced the best low carb products to help keep people on track with their dietary requirements. This company is quick to respond to queries and deliveries are very good. As a “breadaholic” I keep on track much better when I only need or desire a simple sandwich. It also keeps me away from all highly processed foods. Even my teenage grandson loves the pizza bases with my topping!
24 april 2026
Svar från Low Carb Food Co
Thank you so much for your continued support over the last 5 years 💛 Reviews like this really mean a lot to us.
We’re so pleased to hear our products have helped you stay on track while still being able to enjoy the foods you love - especially as a fellow “breadaholic” 😊 Being able to have something as simple as a sandwich or pizza without feeling deprived is exactly what we aim for.
It’s also wonderful to hear your grandson enjoys the pizza bases too! Thank you again for taking the time to leave such a thoughtful review and for being such a valued long-term customer.
10 out of 10 for taste.
10 out of 10 for taste.
1 out of 10 for size.
5 out of 10 for value.
They really do have a great taste but they are just so small. Can I live with that restriction? I'll have to wait and think about it.
24 april 2026
Svar från Low Carb Food Co
Thank you for your honest feedback - we really do appreciate it. We’re so pleased you enjoyed the taste, as that’s something we work incredibly hard on 😊
We completely understand your comments about the size and value though. Because our breads are specialist low-carb products made with premium ingredients in small batches here in the UK, they are quite different to standard supermarket loaves both in size and production costs.
For many customers following low-carb or keto lifestyles, the nutritional benefits make that trade-off worthwhile, but we absolutely understand that everyone weighs that balance differently. Thank you again for giving us a try and for sharing your thoughts so thoughtfully 💛
Svar från Low Carb Food Co
Thank you so much 😊 We’re really pleased to hear your order arrived quickly and that you enjoyed the taste too. We truly appreciate you taking the time to leave a review and hope you continue enjoying our low-carb products 💛
Very good bakery products for diabetics
Everything is good with the service and delivery. The bread is what I buy mostly. Which is very nice just like most other brown bread. Can’t taste much difference. Low carb is the most important thing.
27 mars 2026
Svar från Low Carb Food Co
Thank you so much for your lovely review 😊 We’re really pleased to hear you’ve been happy with both the service and delivery, and especially that you enjoy the bread.
One of our biggest goals is to create low-carb products that feel as close as possible to “normal” everyday foods, so hearing that the bread tastes much like regular brown bread is wonderful feedback for us. And of course, keeping the carbs low is exactly what it’s all about 💛
Thanks again for taking the time to leave a review and for your support.
Svar från Low Carb Food Co
Thank you so much 😊 We’re so glad you’re loving the bread and other goodies! Your support really means a lot to us, and we hope you continue enjoying plenty more low-carb favourites 💛
Great selection of products
Great selection of products. Just wish everything wasn't 2x or more the price of standard foods. However these have helped me to start losing weight already. So taking that into account compared with other methods of losing weight it is value for money.
Particularly like the large sliced loaf so that I can still have my duck eggs and toasted soldiers every morning for breakfast.
25 mars 2026
Svar från Low Carb Food Co
Thank you for such a thoughtful review 😊 We completely understand your comments about the pricing, and we really appreciate you recognising the difference these products can make as part of a weight loss journey.
Because our breads and baked goods are specialist low-carb products made with premium ingredients in small batches here in the UK, they do cost more to produce than standard supermarket products. We know that can be an adjustment, so it’s wonderful to hear you feel they’ve still been worthwhile and are already helping you see results 💛
We also absolutely love the image of duck eggs and toasted soldiers every morning - that’s exactly the kind of simple food joy we want people to be able to keep enjoying while staying low carb 😊 Thanks again for taking the time to leave such a lovely review.
Apart from waiting 2 weeks for an…
Apart from waiting 2 weeks for an answer to my question, everything else was good
25 mars 2026
Svar från Low Carb Food Co
Thank you for the 5-star review and for your honest feedback 😊 We’re really pleased to hear everything else went well, but we’re sorry you had such a long wait for a response to your question.
We’ve actually recently been making a lot of improvements to our customer service systems and support processes, so we’re hopeful customers will start noticing much faster and smoother communication going forward 💛
Thank you again for your support and for taking the time to leave a review - we really appreciate it.
Unwanted subscription
I was surprised to discover I was down for a subscription to something I had just tried & did not like. I queried this and got a reply that said my order had been desptached and could not be stopped. No-one bothered to answer my question as to how I had got a subscription I did not want. If I did it accidentally then the website needs to be looked at & altered. If it was the company's mistake I should get an apology & a refund. Nobody was interested in addressing my concerns at all. Never going to deal with this company again.
25 mars 2026
Svar från Low Carb Food Co
Thank you for taking the time to leave feedback, and we’re very sorry for the frustration this caused.
We absolutely understand why this experience left you upset, particularly as you felt your concerns weren’t properly addressed. Subscription products should always be made clear during checkout, and if there’s any possibility the process was confusing or unclear, that’s something we take very seriously and will review internally.
Unfortunately, once an order has already been dispatched we’re often unable to stop it in transit, but we completely appreciate that this did not answer the wider concern you were raising. We’re sorry you felt unheard, as that’s never the experience we want customers to have.
We have recently been making significant improvements to our customer service processes and website experience, including reviewing areas where customers may be confused during ordering, and feedback like yours is genuinely helpful in highlighting where we need to do better.
We’re sorry we let you down on this occasion and do appreciate you bringing it to our attention.
Svar från Low Carb Food Co
Thank you so much 😊 We’re really glad you’re enjoying the low-carb options and the service too! We truly appreciate your continued support and hope we can keep helping make low-carb living that little bit easier and tastier 💛
I have been ordering from lo carb for a…
I have been ordering from lo carb for a while and I have tried a few things out my partner says the products have the lowest carbs he can find and the company has always changed our orders to suit us. If only we could buy these in our favourite supermarket (Tescos) it would save us a lot of money on postage.
2 mars 2026
Svar från Low Carb Food Co
Thank you so much for your lovely review and for being a long-term customer 😊 We’re really pleased to hear your partner has found our products to be some of the lowest carb options available, and that the team has been able to help with adjusting your orders when needed.
We completely understand the comments about postage too. Because we produce specialist low-carb products in smaller batches and many items are sent fresh, shipping can unfortunately be a bigger part of the overall cost than with supermarket products.
As for seeing us in Tesco - we’d love that too one day! 😊 Thank you again for your support, it genuinely means a lot to us both.
Easy to order and fast delivery
25 februari 2026
Svar från Low Carb Food Co
Thank you so much 😊 We’re really pleased to hear you found the ordering process easy and the delivery fast. We know convenience matters just as much as great low-carb products, so it’s lovely to hear that reflected in your experience 💛
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